111 Goulburn Street, Sydney CBD, 2000 Sydney, Australia
#133 of 325 hotels in Sydney
Guests' ChoiceBased on 2586 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
9.0
Facilities
8.2
Staff
8.6
Value for money
8.1
Free WiFi
7.9
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End of dialog contentReviewed: 10 May 2024
Linzy
New ZealandA little noisy, but it is down town
Big rooms great location
Stayed in May 2024
Reviewed: 10 May 2024
Jarrod
AustraliaDamn the sauna wasn’t working! Only negative during my stay
Easy access to everything, spacious for 1 person.
Stayed in May 2024
Reviewed: 9 May 2024
Sandra
New ZealandWe did a request for milk which wasn’t delivered ; rang again and still wasn’t delivered
Nice rooms and pleasant staff
Stayed in May 2024
Reviewed: 7 May 2024
Mary
AustraliaIt’s pretty run down. The shower over the bath. Old bathroom fittings. The carpet was very worn. The curtains and chairs were a bit grotty.
Spacious room. Good steam iron! Staff were very friendly and helpful.
Stayed in May 2024
Reviewed: 7 May 2024
Nicolaos
AustraliaRoom service forgetting to bring all food items ordered. Not a hassle really. The shower knob for hot water fell off and hit my foot hard when turned on as well as poor water strength. The shower needs attention. Not happy our request for a 6AM wakeup call never happened. BTW, Question 4 is a mistake. There's no Athol beach in SYD. Your AI/Algorithm is sub-par
our request to check in earlier was granted and we were v appreciative as we had to attend a wedding soon after. Lovely and spacious room and comfortable bed
Stayed in May 2024
Reviewed: 6 May 2024
Rebecca
AustraliaNoisy airconditioner, thin walls
Great location
Stayed in May 2024
Reviewed: 5 May 2024
Michael
AustraliaNil
Friendly staff, value for money and great location
Stayed in May 2024
Reviewed: 5 May 2024
Barbara
AustraliaCold tap over bathroom sink comes off in your hand Lack of towel hooks/rails in bathroom Only one chair in room instead of two. No suitcase racks
Spacious room The restaurant Proximity to discounted car parking
Stayed in May 2024
Reviewed: 3 May 2024
Francisco
AustraliaEverything was great.
Room was excellent, location very convenient and staff very helpful.
Stayed in April 2024
Reviewed: 3 May 2024
Dinh
ThailandIn the room, the fan is so noisy event at lowest level operation, the bed is so soft so back pain after wake-up.
The location is great, easy to catch taxi, train, bus.
Stayed in April 2024
Reviewed: 2 May 2024
Claire
AustraliaWe were on level 1 and the works directly outside our window started at 8am. Drilling and jack hammers. Considering the hotel did not seem busy I was disappointed that we were placed in a room that was right near this issue and not on the other side of the building or higher above the direct sound outside our window.
All staff we dealt with were lovely
Stayed in May 2024
Reviewed: 1 May 2024
Deena
AustraliaAir conditioner was a little noisy at night time.
Comfortable beds, large room on top floor. Modern decor in bedroom.
Stayed in April 2024
Reviewed: 30 April 2024
Karen
New ZealandCouldn't order a beer from the roof top garden vai the app only cocktails. Stonehouse had a limited evening food selection, eg not the same range as the room service options, management was pretty inflexible about this
Excellent location
Stayed in April 2024
Reviewed: 30 April 2024
R
AustraliaComfortable room. Great comfortable beds. Easy walk to train stations
Stayed in April 2024
Reviewed: 29 April 2024
Anna
Australiawe ran out of toilet paper and tissues. it was all replaced but it was all calculated to a drop. same with coffee and teas, only one tea spoon to share in the family. floors were pretty dusty as well.
close enough to everything.
Stayed in April 2024
Reviewed: 28 April 2024
Taylor
AustraliaIt was very clean and modern, good location.
Stayed in April 2024
Reviewed: 28 April 2024
Graeme
AustraliaThe aircon and bathroom fans in my room were very noisy.
Comfortable bed and furnishings. Great location (near Museum Station and World Square. Lots of cafes, restaurants, supermarket).
Stayed in April 2024
Reviewed: 27 April 2024
Pauline
AustraliaNothing
Close to the train station, breakfast and restaurant in hotel, 24 hour desk, bed and pillows were very comfortable, safe in the room.
Stayed in April 2024
Reviewed: 25 April 2024
Michelle
AustraliaWe did not like the noise of the jackhammer each morning from the construction site behind the building
The beds were comfortable and the room was cleaned well each day.
Stayed in April 2024
Reviewed: 25 April 2024
Jillian
AustraliaVery clean and comfortable
Stayed in April 2024
Reviewed: 25 April 2024
Susan
United StatesWe asked for a twin room and it wasn't set up when we arrived. The room was smaller than others. Not enough towels in the room so we had to ask for more
Beds were comfortable. Room was clean but not serviced daily. The staff were great, and very helpful. The location was close to Chinatown and the Museum Station which was nice. Good restaurants nearby as well.
Stayed in April 2024
Reviewed: 25 April 2024
Amanda
AustraliaMy only compliant would be the shower bath my elderly mother could not get into the bath to shower .
Beautiful food and service .
Stayed in April 2024
Reviewed: 24 April 2024
William
United StatesGreat location to downtown Sydney. Good breakfast items/choices.
Stayed in February 2024
Reviewed: 24 April 2024
Eliza
AustraliaA little noisy on our floor (4) at night.
Comfortable, handy location, friendly and helpful staff, good breakfast.
Stayed in March 2024
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