331 Maroondah Highway, 3136 Croydon, Australia
#2 of 3 hotels in Croydon
Guests' ChoiceBased on 307 hotel reviews
9.0Cleanliness
9.3
Comfort
9.4
Location
9.0
Facilities
9.0
Staff
9.7
Value for money
9.0
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 June 2024
Antonio
AustraliaI was disappointed that the restaurant was not available for dinner at the weekend.
The location is good for us as it is close to family.We had no meals there.I like the decor .
Stayed in May 2024
Reviewed: 14 May 2024
Dawn
AustraliaWe had to rush to Melbourne for sad family reasons and were in need of a restful home for a few days. Victoria house, its location and quiet old world ambience was perfect, as was the attentive staff.
Stayed in May 2024
Reviewed: 9 May 2024
Debbie
AustraliaNo restaurant open on the weekend
Breakfast was delicious and the room was very clean and comfortable.
Stayed in May 2024
Reviewed: 7 May 2024
4sjp
AustraliaAuthentic Victorian.experience and charm. A great sized room, very practical and a lot quieter than we'd expected after arriving.
Stayed in May 2024
Reviewed: 7 May 2024
Martin
AustraliaFittings getting a little dated. Restaurant not open and food venues only reachable via car or taxi.
Excellent stay, host were wonderful. Room was spacious and had everything I needed.
Stayed in March 2024
Reviewed: 3 May 2024
Janet
AustraliaNothing
Beautiful elegant spacious room . Clean and quiet despite being on a main road.
Stayed in April 2024
Reviewed: 29 April 2024
Judy
AustraliaCozy, warm and v comfortable. V friendly and helpful hosts
Stayed in April 2024
Reviewed: 29 April 2024
Irene
AustraliaBeautiful old Victorian style hotel with really large, spacious rooms. Bathroom facilities were very modern and clean. Renee the owner, was lovelyand couldn't be more helpful. Will definitely come back.
Stayed in April 2024
Reviewed: 28 April 2024
Meg
AustraliaRight on highway, very busy but if you don’t mind the noise of the traffic it’s super conveniently located.
Immaculately clean and beautifully appointment suite with comfortable beds. Great if you aren’t keen to stay right in the city, easy commute to city via train. The parking was convenient and although dinner wasn’t on during our stay the owners recommended fabulous Italian locally delivered and it was incredible.
Stayed in April 2024
Reviewed: 22 April 2024
Sharon
AustraliaLarge room, clean and lovely staff.
Stayed in April 2024
Reviewed: 8 April 2024
Lisa
AustraliaN/A
The room was lovely - stylish furniture and very clean. The breakfast was lovely - there was a choice of a continental or cooked to order. The price was very reasonable. Staff were very friendly and accommodating. I will definitely stay here again.
Stayed in April 2024
Reviewed: 30 March 2024
Wael
AustraliaThe staff were really welcoming. The room was big and the beds were comfortable. The car park at the back was great.
Stayed in March 2024
Reviewed: 26 March 2024
Sik
AustraliaNothing.
The proprietors were welcoming and helpful. They gave us tips on places to see and eat. The room and hotel was very pleasant and comfy. Good and convenient location too. Easy parking.
Stayed in March 2024
Reviewed: 26 March 2024
Fi
AustraliaThe bathroom mirror was quite high. I could only just see my face (yes I’m 5ft 2in)
The location and staff were awesome.
Stayed in February 2024
Reviewed: 20 March 2024
Rayan
FranceI’ve order the breakfast to my room and was served on time . Excellent service
Stayed in March 2024
Reviewed: 18 March 2024
Tia
AustraliaVery clean!! Staff were welcoming and very friendly. They were genuinely interested in the event we attended. All round lovely people.
Stayed in March 2024
Reviewed: 8 March 2024
John
AustraliaIt would be better to have a detailed list of the extra charges we had made. Mostly in breakfast extras that we requested. We knew when we requested them only on checkout not clear what the final amount was made up of.
Very Family oriented and staff were always willing to help with a smile with whatever you needed. They ensured you were comfortable and the facilitates were kept clean and tidy but not sterile. Place was homely and we found it very comfortable to rest. Loved the smiling friendly faces.
Stayed in March 2024
Reviewed: 6 March 2024
Andrea
AustraliaNeeds better signage on service road. I missed the entry on my first arrival.
Very quiet due to excellent sound proofing. Great staff who were very helpful. Huge space. Breakfast available.
Stayed in March 2024
Reviewed: 5 March 2024
Rachael
AustraliaBeautiful room. Super cute and vintage vibes. Really cozy and comfortable. Breakfast tasty and delivered exactly on requested time each morning. Very effective aircon/heater. Thick brick walls so no noise from other residents or busy roads. Nice and quiet Very nice and friendly staff
Stayed in March 2024
Reviewed: 20 February 2024
Karen
AustraliaBreakfast was really good , when we came in for breakfast at our specified time our juices were waiting and we were greeted by Rob, pot of tea followed then yummy bacon and eggs with tomato and toast, 😀 nothing was too much trouble
Stayed in February 2024
Reviewed: 18 February 2024
Michael
AustraliaEverything was perfect for my 2 day stay, from the welcome, right through to the farewell.
Stayed in February 2024
Reviewed: 18 February 2024
Naomi
AustraliaOwners were amazing very welcoming 😊 Breakfast was a very nice bonus! Will stay again when in the area.
Stayed in February 2024
Reviewed: 18 February 2024
Hill
AustraliaI couldn't cast to the TV. But I still had a laptop to stream with.
Rooms are big and spacious. I liked the decor. Breakfast was very good. The hosts were great to talk to. The free internet was of good speed and connected reliably without any problems. Parking was nice and secure. I had a room facing the main road and I had no issues with noise.
Stayed in February 2024
Reviewed: 15 February 2024
Ross
AustraliaProbably will need an update soon
Excellent size room In house breakfast Excellent hosts Great location to our function
Stayed in February 2024
Hof, Germany
Madrid, Spain
Shanghai, China
Sesimbra, Portugal
Sukhothai, Thailand
Brinchang, Malaysia
Jeju, South Korea
Moab, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content