39-41 Macrossan St, 4877 Port Douglas, Australia
#58 of 185 hotels in Port Douglas
Guests' ChoiceBased on 762 hotel reviews
8.6Cleanliness
9.0
Comfort
9.1
Location
9.7
Facilities
8.7
Staff
9.1
Value for money
8.8
Free WiFi
6.7
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End of dialog contentReviewed: 30 August 2023
Jeff
AustraliaJust a shame the pool isnt bigger but understand why not.
Great room for a couple, quiet.
Stayed in August 2023
Reviewed: 29 August 2023
Anna
AustraliaSome may find this a bit dated but bathroom & kitchen recently refurbished & unit is in good condition. The exterior has been scheduled to be painted
Central location, quiet, easy access from the street, very well equipped unit, 2 heated pools, nice tropical feel, very comfortable & enjoyable stay. We plan to return.
Stayed in August 2023
Reviewed: 28 August 2023
Sandra
Australiait’s not that bad but a little tired.
location was great right in the heart of street etc. close to all the shops it’s comfortable.
Stayed in August 2023
Reviewed: 26 August 2023
Joanne
AustraliaStairs to many
It was close to everything.
Stayed in August 2023
Reviewed: 26 August 2023
Sean
New ZealandAir conditioning pipes rattled a bit at night.
Location is excellent. Two pools to cool off in.
Stayed in August 2023
Reviewed: 26 August 2023
Barbara
Australianothing
great location clean rooms staff helpfull
Stayed in July 2023
Reviewed: 25 August 2023
Lynette
AustraliaNot enough room in the bedroom to put our clothes. Make sure you’re fit enough to take the stairs or ask for a ground floor accommodation
The location was fantastic, it had character, the apartment was large, the bed was so comfortable. The pool and spa were great, perfect temperature!
Stayed in August 2023
Reviewed: 25 August 2023
Helen
AustraliaCar parking
Everything was fine
Stayed in August 2023
Reviewed: 22 August 2023
Irina
AustraliaFew extra things would be nice to have in the kitchen, like chopping board, plunger. WiFi was quite slow, especially in the evening, so used our own data.
Excellent location, on the main street but our apartment at the back was very quiet. Two heated pools, never too crowded. Laundry was shared but free and had multiple washing machines and dryers.
Stayed in August 2023
Reviewed: 20 August 2023
Linda
AustraliaOur apartment was up a couple of flights of stairs which would need to be considered should one have any mobility issues. However this was not a problem for me.
Our room was spacious and comfortable. We had a balcony overlooking the pool which was a peaceful area for eating meals and relaxing. I swam in the pool each day. The unit was central to shopping and eating areas yet quiet for sleeping. We were able to enjoy activities that we could walk too but also do interesting day trips.
Stayed in July 2023
Reviewed: 20 August 2023
Helen
AustraliaGreat location, close to everything but nice and quiet. Loved the heated pools!
Stayed in August 2023
Reviewed: 10 August 2023
Janelle
AustraliaUnfortunately even though a 1br apartment, the storage areas were very minimal. We stayed for 10nights and found very little space to hang or store our clothes forcing us to mainly live out of our suitcase. I would suggest a portable hanging space could be provided in the hallway so guest could at least hang their clothes particularly if staying for a long time. The kitchen had adequate crockery and cutlery but could benefit from having more to avoid the need to turn the dishwasher on every day.
The king size bed was so comfortable and was probably quite new. It was a independent coil type with no partner disturbance. One of the best hotel beds I have slept on. The pool is heated during "winter" so it was a perfect temperature no matter what time you took a dip. The location is excellent if you want to be in the middle of town and only short walk to the mariner or to the beach. We did not notice any noise though we did have doors shut with aircon on in the evenings. There adequate undercover parking for guests and a free guest laundry which is great! I highly recommend this property.
Stayed in August 2023
Reviewed: 3 August 2023
Jeanette
AustraliaLocation was fabulous
Stayed in August 2023
Reviewed: 2 August 2023
Lisa
AustraliaThe stairs with luggage was difficult
The location was fabulous and the size of apartment was great
Stayed in August 2023
Reviewed: 31 July 2023
Jan
AustraliaNothing
Fabulous location! 2 great swimming pools..clean, attentive staff
Stayed in July 2023
Reviewed: 31 July 2023
Ailsa
AustraliaFresh air directly into the bedroom would be good, but it was fine really. Very comfortable.
On-site parking was tight but sufficient; the pool was sweet and felt luxurious at night. I would stay again for the price point.
Stayed in July 2023
Reviewed: 24 July 2023
Deborah
AustraliaNothing
Fabulous location. Everything at your doorstep. Spacious unit with everything you need for self catering.
Stayed in July 2023
Reviewed: 19 July 2023
Natalie
Australiasmall, thin towels. I prefer big and absorbent! As we only 1 bath towel per person for the stay, when we showered after a swim it was often still wet from the morning and I also like a second towel for my hair. Additional towels were available at a cost from reception. but it only ever occurred to me after showering! If I could have a wish list, it would be to have more towels and a coffee machine
Great location right in the middle of town, close to beach, restaurants and shops. Loved having a car spot onsite. Staff were friendly and helpful. Room had all we needed, was comfy with a big balcony.
Stayed in July 2023
Reviewed: 19 July 2023
Susan
AustraliaThere was a very musty smell in the room that permeated everything. All of my clothes smelled musty when I got home so I had to wash everything.
The room was quiet and comfortable. The position was great- close to everything.
Stayed in July 2023
Reviewed: 18 July 2023
Kirstie
AustraliaBit tricky to locate correct light switches for the lights we wanted, but otherwise everything was lovely
Staff were great and had us checked in super early. Our flight was early in the day and room was ready when we arrived. Bed was comfortable and room cooled. We didn't need a car, we were able to walk everywhere from the room location. Property had two pools available, all necessary amenities and privacy out the back on balcony.
Stayed in July 2023
Reviewed: 13 July 2023
Ian
AustraliaNeed more wardrobe storage
Location and not too busy or noisy
Stayed in June 2023
Reviewed: 12 July 2023
Jemima
AustraliaMaybe having extra towels (in saying that there were probably some in the cupboard). I am sure that extra would have been supplied no problem if we had asked too.
Pool and spa were great. Location was excellent - easy to get around and see things. Apartment was clean. Great idea to have the clothes horses on the verandah.
Stayed in July 2023
Reviewed: 7 July 2023
Hanlin
AustraliaThat there was no coffee pod machine in the room
My Room was located on the ground floor with the pool just outside which was heated. Right in the middle of Macrossan street you can walk to everything. A private balcony out the back was really good too.
Stayed in July 2023
Reviewed: 5 July 2023
Joanne
AustraliaI guess the only thing was that they only had 1 pool opened
Location, room was just as we needed, having a guest laundry was a big plus, they pre organised a snorkel trip for us!
Stayed in July 2023
Reviewed: 5 July 2023
Bronwyn
AustraliaLimited view from apartment and terrace; limited poolside space and sunlounges.
Great location; fantastic apartment styling, space and amenities; apartment position very convenient to street exit and guest laundry; privacy of the terrace.
Stayed in June 2023
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