The restaurant

The restaurant was very average for an IHG hotel. Extremely disappointing

Stayed in May 2024

There was a lack of a main light in the room - small lights next to the bed and a desk light. Good for those who light mood lighting. Turned out the room was actually an interconnecting one, with a door to the room next door - which would have been nice to have been told. The shower booth lacked a door, so water did splatter everywhere on the ground. A choice of handheld shower head or rain shower, but water pressure was on the weak side.

Location wise, the hotel is central and close to a lot of great restaurants. The room was spacious, with plenty of room to move about. Bottle of complimentary still water was a great touch - much appreciated. Particular shout out to Trevor at reception who went above and beyond to make sure he explained everything during check in.

Stayed in May 2024

Good. Maybe add more Asian breakfast food.

Stayed in April 2024

I like how it’s close to the city centre And enjoyed just walking to the shops!

Stayed in April 2024

There was quite a bit of noise travelling from surrounding (& above) rooms. Probably very thin walls at the Voco (could even hear toilet flushes going off and cupboards/wardrobes & room doors being opened/shut :-( Also as there's a lot of construction all around the hotel area (all over the city of Brisbane actually!), it is very unattractive for the approach to the hotel and quite inconvenient when trying to cross the bridge to Southbank. Experienced quite a bit of traffic noise as well, especially at night with 'hoon'-like drivers. Not a very nice look for the city of Brisbane.

Easy and friendly check-in & check-out. Flexible with check-out time, which was helpful! Fabulous breakfast and in-room dining options. Very clean and hygienic overall. Great products in the bathroom.

Stayed in April 2024

Room was gorgeous, spacious and comfortable We didn’t have breakfast but it looked good.

Stayed in April 2024

Good

No

Stayed in April 2024

The pillows weren’t great. Couldn’t get the Netflix etc to work

The location was convenient to get around. Breakfast was enjoyable, had a good selection and decent quality. Staff were helpful and the room was clean and functional.

Stayed in April 2024

Great location with CBD in walking distance. Option for on-site parking. We got an early check-in and late check-out which was very much appreciated. There is free popcorn in the lobby. Every receptionist we talked to was exceptionally friendly and helpful.

Stayed in April 2024

If you have a car, parking is expensive as it uses a public parking space.

Very clean and modern, rooms were big. Location is close to the shops, a short walk!

Stayed in April 2024

Overall, what I expected for the price. The location was awful and parking was confusing. A lot of parking spots were reserved and we had to ring reception to ask about where to park. No one explained the parking situation prior to us going to park.

Outdoor pool however it had a clump of hair floating in it and in the drains.

Stayed in April 2024

We arrived early and the team were very accommodating and allowed us to check in sooner than expected - which was extremely helpful. Location is central so perfect for exploring the area! Also close to Roma St train station which was super handy. Overall great stay with comfortable rooms.

Stayed in April 2024

The buffet breakfast was lovely.

Stayed in April 2024

The A/C which is unadjustable to individual guests needs.Not everyone enjoys 17°!!

The location and the staff were great. Great spot and central to activities. View from our room on 14 floor was excellent and the staff were very helpful and friendly. We had issues with the A/C which we could not adjust set at 17° and freezing in our room. We were upgraded to a suite where we could turn the A/C off which was then comfortable room temperature. Would definitely stay again.

Stayed in April 2024

Room rather small No lobby refreshments

Locations Comfy bed and pillows Good breakfast

Stayed in April 2024

Value for money

Very clean, attentive staff, good breakfast.

Stayed in April 2024

•Windows don’t open. •Got directions by clicking on the link in booking.com. We drove around in circles as we couldn’t get to the other side of the Noel where the car entrance was. Called the number and they couldn’t help, just kept telling us the suburb it was in, instead of the street name that would allow us access. Parked up a kerb to run in and staff weren’t very helpful and didn’t know the street name. Later they also didn’t know what Suncorp stadium was or how to get there?! It’s a few blocks away, I feel they should know this general info? Says there’s parking but we had to park blocks away and walk with our luggage. More precise information and knowledgeable staff would solve all of the issues we had. •The price compared to other places that are larger etc that I have since looked for our next stay in Brisbane

It was close to Suncorp stadium. The layout of the room was good and a good size. The blockout curtains and pelmets to allow the room to be black. It was also quiet.

Stayed in March 2024

The pool was cold and dirty I was charged for breakfast but was given the impression breakfast was included in on my stay. The breakfast was 38 dollars which is an awful lot of money. You have to pay 100 dollars deposit and I don’t even think I got my refund

It was nice to finally relax connect to the tv watch netflix or play spotify. I loved having my own fridge able to make my own drinks and watch the scenery

Stayed in April 2024

Could have had some porridge at breakfast instead of chicken chowder

Good breakfast, quick lifts.

Stayed in April 2024

The room and the pool

Stayed in April 2024

The parking lot beside the hotel is not suitable/ high enough for 4WD’s or large cars, there is parking a couple of blocks away but still isn’t overly high.

Voco hotel is very conveniently located to the CBD and walking bridge across to Southbank, the staff are super helpful and friendly.

Stayed in April 2024

The pool is a bit small.

Excellent location. Friendly staff. Decent breakfast selection.

Stayed in March 2024

Parking issue

Location

Stayed in March 2024

The lighting in the restaurant was very poor.

Close to the train line, close to the shops, the facilities were excellent and you have a restaurant.

Stayed in April 2024