408 Flinders Lane, 3000 Melbourne, Australia
#24 of 207 hotels in Melbourne
Guests' ChoiceBased on 2575 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
9.1
Facilities
9.2
Staff
9.2
Value for money
8.2
Free WiFi
9.0
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End of dialog contentReviewed: 2 May 2024
Axelle
AustraliaHowever there 2 thing that would have made my stay exceptional: The bedspread was a little rough on the skin, not soft enough to my liking and other hotels ive been. That definitely a big factor for me and my husband as it incorporates to a good night sleep. The Pool could have been a little warmer to really enjoy an indoor pool in adults hours or even better had a Jacuzzi. This would have made the area more popular and people would have stayed longer and thus using the bar more which could be a plus for the hotel revenue.
Everything was perfect, beautiful vibrant hotel from the amazing smiling customer service, dancing vibe bedroom, to the sophisticated bathroom with little touches that made the difference compare to other hotels, amazing toilet jet which i personally find delighting, swimming pool area and ambiance.
Stayed in April 2024
Reviewed: 1 May 2024
Jessica
AustraliaEverything was good
Modern and clean
Stayed in March 2024
Reviewed: 1 May 2024
Evie
AustraliaHow expensive the mini bar was.
I loved the services we received on arrival. and the quality of the room.
Stayed in April 2024
Reviewed: 30 April 2024
Rachael
AustraliaUnfortunately the housekeeping service was not up to standard. We had three people in one room and I needed to call every day for an extra set of towels as only two sets were provided. I also needed to request replacement mugs and spoons, soap and tissues as these items weren't replenished when used items were taken. Attention to detail needs to be improved for the price point of the hotel.
Super cosy room, comfy bed, excellent pool area and delicious food.
Stayed in April 2024
Reviewed: 30 April 2024
Brandon
AustraliaMoody lights and dark room
Stayed in April 2024
Reviewed: 29 April 2024
Helen
AustraliaAmenities, luxury fitout
Stayed in April 2024
Reviewed: 28 April 2024
Chris
AustraliaIn room dining didn’t seem to match the quality of the rest of the hotel. It wasn’t bad at all, just felt it could be a little better for the price.
Loved the quirks and styling choices. Staff were all amazing. great location
Stayed in April 2024
Reviewed: 26 April 2024
Leila
AustraliaFood on the room service menu were not good and overpriced
Comfortable bed, good vibe, staff were great
Stayed in March 2024
Reviewed: 26 April 2024
Vdojm
AustraliaCoffee wasn't the best but that's all I can come up with as a negative. Otherwise everything else on offer was great.
Breakfast was amazing. Such a large selection of food. Location was so simple, staff were very accommodating.
Stayed in April 2024
Reviewed: 24 April 2024
Ronice
AustraliaThe bar service within the room is super expensive. Water took a long time to warm up. I didn't like how the bed sheets were two sheets sandwiched over the blanket, it would all become loose and felt cheap for the price per night.
Beautiful decor, very clean. Lovely reception staff. BEAUTIFUL welcome message for our wedding with some gorgeous sweets waiting for us upon check in.
Stayed in April 2024
Reviewed: 23 April 2024
Danica
AustraliaGreat hotel manager is a bit rude but great hotel
Love facilities
Stayed in April 2024
Reviewed: 22 April 2024
Yasemin
AustraliaI stayed in a the cyber room and after showering the bathroom flooded with water and made it uncomfortable
It was central to cafes and shops The bar was very comfortable Very clean
Stayed in April 2024
Reviewed: 21 April 2024
Vlasta
AustraliaThe pool and pool area are amazing !! We ate dinner at Culprit and food was amazing, the service was great. We also had drinks at Curious and bar staff were attentive. Great place to meet for drinks and snack.
Stayed in April 2024
Reviewed: 20 April 2024
Jennifer
AustraliaNothing
Excited for our stay at W Melbourne, reception staff were excellent , booking in was quick and professional staff made us feel welcome. Unusual entrance, not at what we expected as a 5 star hotel, a little underwhelming. Our room was spacious and very comfortable, the toilet with the warm seat and automatic opening was a bit of a novelty. The pool area was incredible and we throughly enjoyed the afternoon enjoying a swim and wine. Drinks and meals terribly overpriced. Stayed 2 nights and our room wasn’t made up. Unsure if we would stay again but it was a worth a visit.
Stayed in April 2024
Reviewed: 19 April 2024
Randollf
AustraliaNot the best location for parking.
Lives up to its brand reputation. Consistent with the test of the world.
Stayed in April 2024
Reviewed: 19 April 2024
Tracey
AustraliaThe bar downstairs, I think it was called Curious, is understaffed .
Great location, modern decor and amazing staff
Stayed in April 2024
Reviewed: 18 April 2024
Sara
AustraliaLoved it
Stayed in April 2024
Reviewed: 17 April 2024
Alison
Hong KongToilet roll was 1-ply (poor quality) Dirty hallways Rooms service was slow to clean and didn’t do a thorough job (didn’t replace tea bags/wash cups etc) Room toiletries were not nice scented or luxurious
Pool & facilities! Room service was prompt and quick (for food) Reception staff helpful and friendly Pool toiletries were lovely
Stayed in April 2024
Reviewed: 15 April 2024
Ash
AustraliaPhone didn’t work
Service was amazing
Stayed in April 2024
Reviewed: 15 April 2024
Adam
United Kingdom1. Not the fault of the hotel, but coming home late it is hard to find the entrance of the hotel ... or perhaps that was the wine
1. Location is excellent. Central and walking distance of many attractions 2. Rooms are really well designed, lots of cool elements
Stayed in March 2024
Reviewed: 14 April 2024
Isabelle
AustraliaIt was a beautiful place to stay. The facilities were perfect, lots to do within the building itself. The perfect place to stay for a few nights to celebrate an occasion or pamper yourself!
Stayed in April 2024
Reviewed: 14 April 2024
Shanae
AustraliaNA
Modern and very aesthetic! All staff were extremely easy to talk to and very helpful. Especially the staff in the lower carpark offering help to book taxis etc. the breakfast buffet was amazing and specifically two female chefs were extremely accommodating for my young child who was upset.
Stayed in April 2024
Reviewed: 14 April 2024
Belinda
AustraliaLove the vibe of this hotel, especially the pool deck. Great having two double beds in one room.
Stayed in April 2024
Reviewed: 13 April 2024
Leaia
Australialoved it
Stayed in March 2024
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