31 Wheat Road, Sydney CBD, 2000 Sydney, Australia
#98 of 322 hotels in Sydney
Guests' ChoiceBased on 1229 hotel reviews
8.3Cleanliness
9.0
Comfort
9.1
Location
9.3
Facilities
8.8
Staff
8.7
Value for money
7.8
Free WiFi
8.3
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End of dialog contentReviewed: 3 April 2024
James
AustraliaThe pool section all the seats were taken , and not enough sun coming through the outdoor pool, too many screaming kids, should have an adults only
The room was great , fancy , and stylish
Stayed in April 2024
Reviewed: 3 April 2024
Lan
AustraliaThe shower area needs a sliding door.
Location, view, facilities,cleaning and swimming pool are excellent.
Stayed in April 2024
Reviewed: 2 April 2024
Edward
AustraliaThe lighting in the bathroom was too sim
The breakfast and view were fantastic and the room design and layout was also excellent
Stayed in April 2024
Reviewed: 1 April 2024
Raymond
AustraliaPillows
Stayed in March 2024
Reviewed: 1 April 2024
Jemma
AustraliaThe shower didn’t work properly, it was either scolding hot or cold. We mentioned it on check out thinking we may get a discount on our drink/food bill but no. The mini bar and other bars were ridiculously overpriced. I expect to pay a premium in a 5 star hotel but this was over the top
The main pool was cool and the drink service was good at this pool. The toilets for the pool area are through the restaurant/bar which feels strange as people are dressed up and you walk through the area in swimwear. Great breakfast buffet. Cool interior design. Easy access to everything in Darling Harbour area
Stayed in March 2024
Reviewed: 28 March 2024
Chan
AustraliaNil
Nil
Stayed in March 2024
Reviewed: 26 March 2024
Jeff
United StatesBeds were not very comfortable
Location and fitness center
Stayed in February 2024
Reviewed: 23 March 2024
Tracey
AustraliaI loved it all
All the staff we encountered during our stay were fantastic, very helpful and friendly. The breakfast was so good, lots to choose from but the dinner we had was exceptional, our waiter could not have helped us enough he gave great suggestions and could not be faulted, its absolutely fantastic to see great service.
Stayed in February 2024
Reviewed: 22 March 2024
Shane
AustraliaFor the price there should be a spa in the room and possibly a bit bigger or just make the room cheaper to stay in I think
Staff were friendly and helpful
Stayed in March 2024
Reviewed: 19 March 2024
Alfredo
AustraliaThe price of small bar is costly. I got charged 28 bucks for 1 chips
Stayed in February 2024
Reviewed: 19 March 2024
Gavin
AustraliaDarkness in the Corridors.
Location. Swimming Pool.
Stayed in March 2024
Reviewed: 18 March 2024
Ben
AustraliaLights in the bedroom! Difficult to get it dark!
Great aesthetic, attentive staff
Stayed in March 2024
Reviewed: 18 March 2024
Sonia
AustraliaRoom service menu was exorbitantly expensive and pool bar prices were also pretty outrageous.
Very clean, staff were lovely, facilities were great and pillow menu was an added bonus!
Stayed in March 2024
Reviewed: 17 March 2024
Mark
AustraliaBreakfast was extra.
Great location.
Stayed in March 2024
Reviewed: 16 March 2024
Carly
AustraliaThey charged double the nightly accommodation stay rate because Taylor Swift was playing in Sydney that weekend
Very clean and new
Stayed in February 2024
Reviewed: 13 March 2024
Rajia
AustraliaThe a.c stopped working somewhere during the night and it got really hot that I woke up
The amenities
Stayed in March 2024
Reviewed: 12 March 2024
Evelyn
AustraliaThe light switch
Stayed in March 2024
Reviewed: 11 March 2024
Deanne
AustraliaMorning service options limited, food and beverage options limited, pool cleanliness
Location and staff were amazing
Stayed in March 2024
Reviewed: 11 March 2024
Christine
AustraliaThere was a smell coming from the left hand side of pool area. Staff were exceptional one of the best hotels nothing was a problem and made you feel at home and all smiles. Except one lady that was meant to book our table at the Wet Deck lied about our booking and was very rude about it. She took my name and told as we had a booking at 630 outside the pool as it gets busy. But when we got there she said there is no booking there never was a booking for you! but you can’t stay here where you are sitting actually never been spoken to like this at a hotel before! The rest of the staff were amazing the entire time at the hotel from the minute we arrived to when we left. No task was too hard and we will be back!!
The service as soon as you walked in the door. Ordered arrival drinks crackers and nuts at the bar. Small touches that made you feel looked after. Everything looked clean and new with amazing technology with blinds lights etc
Stayed in March 2024
Reviewed: 9 March 2024
Danyon94
AustraliaThe only area the could be approved on would be that our bags took a bit of time to get up to our room
The pool
Stayed in March 2024
Reviewed: 8 March 2024
Ayu
AustraliaPrice
Location
Stayed in February 2024
Reviewed: 6 March 2024
Deborah
AustraliaThe bed was not too comfy but pillow selection was excellent!
Excellent location close to restaurants. The outdoor swimming pool was fantastic with awesome views!!
Stayed in March 2024
Reviewed: 5 March 2024
Sandra
AustraliaBeds are super uncomfortable.
Amenities and location.
Stayed in March 2024
Reviewed: 5 March 2024
Sophine
AustraliaStay was for one night so I can't fault it
Location is suitable to exploring the precint. Its a vibrant venue, perfect for work, play and stay.
Stayed in March 2024
Reviewed: 4 March 2024
Iain
AustraliaRoom cleanliness was average, particularly bathroom. Hallway mess not attended too throughout the day. Whatever/Whenever service was poor, unanswered phone calls, long wait times for requests, repeated requests for items.
Location/View of darling harbour Outdoor pool and service staff in this area
Stayed in March 2024
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