5230 Great Ocean Road, 3233 Apollo Bay, Australia
#53 of 80 Holiday rentals in Apollo Bay
Guests' ChoiceBased on 37 apartment reviews
7.5Cleanliness
7.2
Comfort
7.4
Location
8.8
Facilities
7.7
Staff
8.0
Value for money
7.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 5 March 2024
David
AustraliaShowing signs of wear.
View.
Stayed in February 2024
Reviewed: 2 February 2024
Dean
AustraliaGreat location and views. Communication from the host Carolyn was terrific.
Stayed in January 2024
Reviewed: 24 January 2024
Sarah
AustraliaKitchen could be a bit better stocked...only 3 water glasses and 3 Wine glasses. A colander or sieve would have been good too.
Comfortable apartment, Stunning view in a great part of the world Tennis court was a bonus!
Stayed in January 2024
Reviewed: 21 January 2024
Ailiene
AustraliaBit further out from apollo bay centre than i realised
View was good, beds and amenities comfortable
Stayed in January 2024
Reviewed: 3 January 2024
Laura
AustraliaCould be cleaner, could hear loud neighbours below us
Exceptional view and great location, good amenities
Stayed in January 2024
Reviewed: 2 October 2023
Sai
AustraliaThe dishwasher, oven, and washing machines were dirty. Couldn't dare to use them.
The location, with a sea view, was amazing. Will go there again. My kid enjoyed the surroundings the birds, 15mins commute to a nearby town to for shop groceries/restaurants. Best sunrise view. <3
Stayed in September 2023
Reviewed: 30 September 2023
Wanqing
AustraliaBe more cleaning
Great location but the pillow and bed is dirty! And has previous renters hair!
Stayed in September 2023
Reviewed: 4 July 2023
Jk
AustraliaNo WiFi on the last night. Big cigarette smoke smell throughout the apartment when we arrived. Apartment not that clean - cobwebs, window frames really dirty, table and benches bit sticky.
Great location.. brilliant views. We loved the games room.
Stayed in July 2023
Reviewed: 26 June 2023
Melanie
Australiaso hard to open the key safe one of the single beds smells and one of the small sofa smelt like vomit and the small pillows smells the toilet bowl was not cleaned and the bathroom floor was not vacummed only 3 towels given for 8 people booked the dining table was not enough space for 8 people booked at the time of booking the apartment that I booked was with the attic making my daughter excited to go but the apartment we arrived was different but we ended up liking it felt like not enough space for 8 people
location very nice view free netflix kitchen amenities complete loved the coffee helpful and attentive host and easy to reach out
Stayed in June 2023
Reviewed: 15 June 2023
Maneck
IndiaEverything was amazing, would love it if the 2 bedroom apartments have another WC or powder room.
The amazing views from the property and the well designed cozy apartments.
Stayed in June 2023
Reviewed: 9 April 2023
Lanny
Australiaissue with power, no lights in the unit. most power points didn’t work. reported it to reception. it was not total outage,as the unit next door’s lights were ok. The gas heater smells of gas when we turned it on.you need to check this. it could be a gas leak. we had to turn it off.
the view
Stayed in April 2023
Reviewed: 16 January 2024
Sj000
AustraliaProperty was clean and tidy.
Stayed in January 2024
Reviewed: 7 January 2024
Hwei
AustraliaBeautiful waterfront views
Stayed in January 2024
Reviewed: 5 January 2024
Mitchell
AustraliaThe apartment was not properly cleaned. All of the towels smelt of cigarette smoke, the carpet was filthy and the fold out bed was extremely dirty with a blood stain on the mattress protector. This fold out bed was also so badly worn that our kids couldn’t sleep on it and we ended up putting them on the couch.
Stayed in January 2024
Reviewed: 4 January 2024
Nicole
AustraliaIt's with deep disappointment that I recount our recent stay at Ocean View Apartments at Whitecrest Great Ocean Road Resort. The accommodations were not just rundown but shockingly filthy, forcing us to cut short our stay due to the intolerable conditions. Moreover, the behavior of the owner was beyond unprofessional; it was outright rude and confrontational when we raised our concerns. No guest should ever be subjected to such disrespectful treatment, especially when dealing with legitimate grievances. Regrettably, our case isn't an isolated incident. Recent reviews indicate a recurring pattern of cleanliness issues, echoing our own disappointing encounter. This place should not be allowed to be promoted, it is a clear case of false advertisement While I understand that issues can arise, the way they're handled speaks volumes. Unfortunately, our experience at Ocean View Apartments fell far short of acceptable standards. I implore the management to take these issues seriously, not just for us but for the sake of future guests. In conclusion, I cannot in good conscience recommend Ocean View Apartments to anyone. The combination of inadequate accommodations, unsatisfactory hygiene standards, and disrespectful behavior towards guests is a concerning trend that should not be overlooked.
Stayed in January 2024
Reviewed: 2 January 2024
Lori
AustraliaOutdated and not well maintained.
Location was amazing! Beautiful views of the ocean. Kids loved the games room.
Stayed in December 2023
Reviewed: 29 December 2023
Shana
AustraliaBeds very uncomfortable, not given proper bedding for sofa beds, wet sheet when unfolded it to put on bed, and not replaced.
The view
Stayed in December 2023
Reviewed: 7 January 2024
Anonymous
AustraliaBeautiful views. Nice cosy apartment great for a place to stay when visiting the great ocean road
Stayed in January 2024
Reviewed: 24 February 2024
Zhao
ChinaThere are no comments available for this review
Stayed in February 2024
Reviewed: 22 February 2024
Leann
AustraliaThere are no comments available for this review
Stayed in February 2024
Reviewed: 29 January 2024
Melanie
AustraliaThere are no comments available for this review
Stayed in January 2024
Reviewed: 28 January 2024
Justyna
AustraliaThere are no comments available for this review
Stayed in January 2024
Reviewed: 20 January 2024
Hoi
Hong KongThere are no comments available for this review
Stayed in December 2023
Reviewed: 8 January 2024
Behrang
AustraliaThere are no comments available for this review
Stayed in January 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content