The restaurant menu was a little difficult to understand and the range perhaps a bit limited

The breakfast was very good

Stayed in April 2024

Nothing

Location and very spacious. Loved the pool too. Contemporary feel and a lovely courtyard area.

Stayed in April 2024

Nothing

It was so beautiful! Everything was so pretty and well maintained

Stayed in April 2024

N/A

It was beautiful, clean and in the best location! Could not recommend this place highly enough!

Stayed in April 2024

We were there after the large rain event and roads were cut off heading for the coast. With some staff unable to come to work, this placed an understandable burden on the small number of staff who were having to take on tasks outside their usual jobs. They were still pleasant and courteous but the breakfast wait times were long. The only mistake was not letting the customers know what was happening. We were not the only ones inconvenienced by the delay and lack of information. At least we asked and it helped us rework our morning schedule. The following morning, maybe also as a result of the rains, there was no full cream milk at breakfast and the staff had to improvise to obtain a supply.

It's a great location right in the centre of the village even though our room faced the street which can be quite busy from early morning. The comfortable bed and good shower more than made up for it. The design of the hotel is excellent and cleverly planned and having underground parking with a lift was a bonus. The Appelles toiletries were excellent - very pampering.

Stayed in April 2024

I would have liked a cleaning service in between nights for fresh towels etc.

Lovely spacious rooms, comfy bed and great staff

Stayed in April 2024

Unfort bed was way too soft for our liking.

Location was quiet and very central. Clean, spacious and well equipped rooms and facilities. Delish breaky, just slower than expected. Only negative was that the bed was very soft.

Stayed in March 2024

The beds were a little soft for me but I realise this is a personal preference.

The room was incredibly spacious and well fitted out. The restaurant on site was great. The pool area was a nice touch and a suntrap. Staff were really friendly.

Stayed in March 2024

Pretty and spacious room that must have been recently renovated, impressive for a rural hotel.

Stayed in March 2024

This boutique hotel really is such a beautiful place to stay in Kangaroo Valley. The location is fantastic, the room was incredibly spacious, comfortable and cosy. We were provided with an early lunch time check in for a small fee and the customer service was nothing short of incredible specifically the receptionist Kath (I hope I got her name correct, apologies if I’m wrong). I look forward to the next time I need to travel down south and can book my stay here again!

Stayed in March 2024

Nothing.

Overall very nice.

Stayed in February 2024

We didn't like the layout of the shower as the shower doors (yes 2 of them) allowed a lot of water to escape onto the bathroom floor making the whole bathroom very wet.

Great location, tidy rooms and friendly helpful staff. Our breakky's were yum too.

Stayed in March 2024

The quality of the food and coffee needs work at the restaurant. Food was very basic which is fine but the coffee was dismal.

Fantastic location, rooms are clean and well equipped and the building is well maintained with some nice touches.

Stayed in March 2024

great location

Stayed in March 2024

spacious, clean and nicely styled

Stayed in March 2024

Very comfortable, very clean, good range of amenities, right in the centre of town. Great parking. Very nice breakfast and well appointed in the room itself.

Stayed in March 2024

Large room, with balcony, air conditioning, lovely linen and towels, great kitchenette facilities, underground car parking, right in centre of town.

Stayed in March 2024

Fantastic location. Clean. Good sized room. Comfortable bed. Modern bathroom with all amenities.

Stayed in March 2024

Location was great, rooms were clean and quite large and staff were friendly. Food at breakfast was also great!

Stayed in March 2024

Very nice..staff were very nice breakfast was nice

Stayed in March 2024

Nothing!

The super comfy bed, the wonderfully helpful staff and the amazing breakfast both mornings. A truly beautiful place to stay for our 4th Wedding Anniversary and share with friends and family for my Godson's Wedding. ♡♡♡♡♡

Stayed in March 2024

Great location

Staff were very friendly

Stayed in March 2024

We stayed on the ground floor and could heap everything including the kids running back and forth upstairs

Clean, conveniently located and comfortable

Stayed in March 2024

Lifts were out of order. Internet was offline most of the time.

Clean and fairly modern. Great to have a restaurant cafe on site. Close to everything. Easy access from Greater Sydney.

Stayed in February 2024