568 Collins Street, 3000 Melbourne, Australia
Based on 1521 hotel reviews
8.0Cleanliness
8.2
Comfort
8.2
Location
9.2
Facilities
8.2
Staff
8.8
Value for money
8.2
Free WiFi
8.3
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End of dialog contentReviewed: 4 May 2024
Leonie
AustraliaThe check in procedure was a little daunting. Gaining access to 33rd floor was tricky the morning after when I wanted to leave my bag. They very politely offered to collect my bag from my room at 10am but I was anxious about retrieving it later with gaining access to the 33rd floor. Otherwise everything was just fine. Receptionist was helpful.
Stayed in April 2024
Reviewed: 29 April 2024
T
AustraliaThe check in and parking organisation was bit clunky and could be streamlined a bit better I think.
Nice place, clean, good facilities, great location and amazing view!!! Would definitely stay again and recommend.
Stayed in April 2024
Reviewed: 22 April 2024
Cathy
AustraliaEverything was fine. Air con was very noisy though.
Comfortable 2bed 2bath room with a wonderful water and city view right near Southern Cross station
Stayed in April 2024
Reviewed: 21 April 2024
Ananymous
AustraliaThe only thing we did not like was the fact that we hardly had phone reception and the WiFi was very slow.
Location was perfect for exploring the city. The free city tram is right outside the door. Southern Cross station is 3min walk away. Very easy to reach the property from the airport. The view from our apartment was amazing (we were on the 55th floor). We also enjoyed the pool, sauna and gym. All very well maintained and clean. The staff was very friendly as well.
Stayed in April 2024
Reviewed: 20 April 2024
Zoe
New ZealandPool facilities were not clean and the spa was not very warm. When we turned the jets on, the water foamed up and the chlorine burned our eyes. The apartment was clean at face value but lots of dust build up around the skirting boards. There were no trays for the oven to cook with and we had to ask for the cot and high chair although we had requested a cot and the booking stated the age of our children.
Great location
Stayed in April 2024
Reviewed: 12 April 2024
Eileen
AustraliaVery clean. Great view. Comfortable. Good facilities.
Stayed in April 2024
Reviewed: 7 April 2024
Robert
AustraliaRooms could be bit bigger
Location and price both excellent and facilities as expected
Stayed in April 2024
Reviewed: 5 April 2024
Vesa
AustraliaToo many directions to remember. Otherwise managed.
Good location.
Stayed in March 2024
Reviewed: 31 March 2024
Linda
AustraliaLocation, pool, hot tub, sauna, gym. Rooms were clean. Staff were amazing and so helpful!! They made the stay fantastic.
Stayed in February 2024
Reviewed: 29 March 2024
Armando
AustraliaEverything was good, except for a leaking in the toilet . Staff came to put towels on the floor
Its a high rise bullying with views to the whole city
Stayed in March 2024
Reviewed: 28 March 2024
Kim
AustraliaTV was old needs updating Would of preferred a higher floor with a Docklands View
Close to Southern Cross Station
Stayed in March 2024
Reviewed: 28 March 2024
Paula
New ZealandToo much communication from reception. I received 1 or 2 txt messages every day. Was a bit too much, and I prefer to be contacted via Booking.
Lovely view and the apartment had everything you could possibly need. Stayed on a 61st floor and it was amazing.
Stayed in March 2024
Reviewed: 24 March 2024
Emily
AustraliaThe parking was a bit of a pain, not a lift that goes directly into the building And very small parking spaces
Good cbd location, clean large apartment, two toilets
Stayed in March 2024
Reviewed: 23 March 2024
Kelly
AustraliaI was shocked with the hidden costs,we arrived to check in only to find we then had to pay a $600 bond,card only as they don’t accept cash then on top of that a fee for parking 2 cars for 2 nights was $120 that again was a hidden cost we didn’t know about until the day of checking in,then the staff member informs us that the parking garage was closed on the Tuesday due to maintenance which meant we had to get the cars out by 9am if we needed them and can’t return to parking garage until after 3 pm so all up on day of arrival I had to pay $720 in hidden costs that we had no idea about,that is not acceptable with the cost of staying there this should be mentioned in there online advertising.so be aware when staying at Winston apartments in there hidden fees.
The views were amazing from the 37th floor room nice and tidy disappointed in the hidden costs that we got stung with on arrival.
Stayed in March 2024
Reviewed: 23 March 2024
Lynn
United KingdomClean and comfortable and well stocked.
Stayed in March 2024
Reviewed: 22 March 2024
Brett
Australiathe apartment is starting to show its age. it is a very small space for a 2 bedroom apartment with minimal room around the beds in the bedroom and space in the living area.
this is in a great location, with CBD tram station out the front. room was clean and tidy with comfy beds
Stayed in March 2024
Reviewed: 17 March 2024
Shai
AustraliaFantastic location, spectacular views, quiet, clean, comfortable and spacious.
Stayed in March 2024
Reviewed: 15 March 2024
Jeremy
AustraliaThe room we were in was good but looking a little bit weathered but didn’t affect our stay
The location of the hotel was very good. Close to Melbourne CBD, South Bank and South Wharf. Walking distance to all. Generally speaking the accomodation was good, The staff member who checked us in was exceptional and couldn’t be more helpful. Rooms were neat and tidy and had everything you need including washing machine and dryer.
Stayed in March 2024
Reviewed: 14 March 2024
Alison
New ZealandBeds were a bit hard and covers thin
Amazing views from our bedroom and the pool. Location was great. Easy access to the tram and train
Stayed in March 2024
Reviewed: 13 March 2024
Judith
Australian/a
location was good, room was lovely although it took a while to be met as we were probably a bit early and had to wait
Stayed in January 2024
Reviewed: 13 March 2024
Karyn
New ZealandThe lift being out of service made a long wait to get in and out.
The location and the staff were fabulous
Stayed in March 2024
Reviewed: 8 March 2024
Phillip
AustraliaSmell in the lobby and lift well
Great position
Stayed in March 2024
Reviewed: 8 March 2024
Semeel
AustraliaN/A
The location, the layout, the beds were so comfortable, the apartment was clean.
Stayed in March 2024
Reviewed: 4 March 2024
Jessica
AustraliaThe location was amazing, great view, super helpful staff, had everything we needed
Stayed in February 2024
Reviewed: 3 March 2024
Irving
Australiatram and traffic noise
location was great, was noisy but it is in the heart of the city
Stayed in February 2024
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