568 Collins Street, 3000 Melbourne, Australia
#314 of 1,032 Holiday rentals in Melbourne
Guests' ChoiceBased on 1481 hotel reviews
8.0Cleanliness
8.2
Comfort
8.2
Location
9.2
Facilities
8.2
Staff
8.8
Value for money
8.2
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 October 2023
Anthony
AustraliaRoom needs a refresh (scuff marks on walls etc). Toiletries not sufficient for a four day stay. Two bedder would be tight living if four people were staying.
Great location. Compact, but functional for two people.
Stayed in October 2023
Reviewed: 26 October 2023
Dave
AustraliaWas not serviced by anyone - I thought it was a serviced apartment so tea and coffee were not replaced
great location and view was amazing I found it easy to get into and ou of the property
Stayed in October 2023
Reviewed: 23 October 2023
Foti
Australiathe carpet has stains and it could do with a paint.
Staff were very helpful. The locations was good easy access to the city centre and tram station. The room was very spacious view was amazing.
Stayed in October 2023
Reviewed: 23 October 2023
Denise
AustraliaRoom was a bit noisy as could hear the traffic noise. However, I live in a very quiet area, so any noise is foreign to me. The pillows were quite uncomfortable.
Person on the front desk was wonderful. Apartment was spacious.
Stayed in October 2023
Reviewed: 23 October 2023
Caitlin
AustraliaRoom was a little bit tired, with marks on the walls and red tape on a few spots like the door frame of 1 bedroom. The kitchen mixer leaks so they had a plastic cup to catch the water and pour into the sink which was odd. Balcony also had red tape on the tiles which meant we didn't really feel safe using it. we couldn't get one of the windows to stay shut and woke us up to banging from the wind in the morning. 1 shower door wouldn't stay shut and the other shower didn't keep some of the water in so we had to use a towel to not get water everywhere.
Great location, apartment was spacious for the 3 of us (2 adults and a 3 year old) Room was tidy. and even though we did self-check in which was a bit confusing, they were very accommodating to explain the process. We were also able to leave our car a bit longer the next day and it was an easy process.
Stayed in October 2023
Reviewed: 22 October 2023
Corinna
AustraliaNot much in the way of things not to like about this place. If you are flying in for work or a quick little getaway and want some extra comfort without emptying your pockets, then this place is great.
A hidden gem that exceeded my expectations. Very spacious 2 bedroom apartment style accommodation. The pool and spa area is tremendous and worth visiting. Great city and sea views and very helpful and friendly staff.
Stayed in October 2023
Reviewed: 22 October 2023
Silvia
AustraliaA fairly convoluted process to check in if you also want to use the apartment carpark. (However staff were very helpful with the process) Apartment is small and a little tired. Lots of scrape marks on walls, grout dirt in bathroom. And the bedroom is so small, you have to push the bed to the side in order to close the door. Amazing view and comfy bed tho.
The view and the friendly, accommodating staff.
Stayed in October 2023
Reviewed: 21 October 2023
Pollard
PhilippinesThe aircon/heating system was not working the entire time I was there. Freezing cold.
Location was good. The room was clean and view was great.
Stayed in October 2023
Reviewed: 19 October 2023
Patricia
New ZealandArrival, confusing with reception located on 33rd floor. Poor signage. Lifts irregular.
Great location, walking distance to South Bank, river, central city and shopping. Apartment had great views,
Stayed in October 2023
Reviewed: 18 October 2023
Kerry
AustraliaNoise from above. Ceiling? Not very clean
Location. Comfortable beds
Stayed in October 2023
Reviewed: 16 October 2023
Julie
AustraliaThe bed is small especially if you are around 6 foot
No Breakfast Location was good
Stayed in October 2023
Reviewed: 16 October 2023
Jaime
New ZealandIt was quite noisy, particularly on windy days/nights that made it impossible to sleep. The walls creaked so loudly as the building moved, it’s hard to believe this would not have been complained about before. Needs maintenance. Shower leaks very badly out across the floor. The water damage to the door frame and wall is very bad. The carpet has unsightly stains on floor in bedroom. The couches need cleaning down the sides of the cushions. Our 4 year old found half a pill on the floor, lucky she handed it to us instead of ingesting it. Kitchen lacked oven trays for cooking.
Location and pool
Stayed in September 2023
Reviewed: 14 October 2023
Vy
AustraliaBeing a residential building, there is no lobby as such, the reception is set up in one of the apartment rooms. The lovely staff did provide clear instructions on how to get to their reception. The staff generally can only physically attend to you and/or apartment during their office hours. For example, on the first evening I didn't realise we needed an extra set of towels to utilise the pool.
I booked Winston Apartments for a 3 night stay for my 6 year old son and myself. Location was great, close to Sothern Cross Station (with us using Skybus from the airport), and there is a tram stop right outside, making every place very accessible. You have a wow moment when you first see the floor to ceiling stunning views on coming into your apartment. Our apartment was on level 55 and was able to see views of Yarra River and the Crown Casino. From our apartment, we could watch the gas fire balls in front of the Crown every night. You don't want to close the blinds for the night! Apartment was very clean throughout and provided basic kitchen and bathroom needs. We had a great stay, thank you!
Stayed in October 2023
Reviewed: 12 October 2023
Malcolm
AustraliaAlthough it suited our needs, the bedrooms were a little small and had very little drawer space. The furniture was a little outdated but on having said that, we would gladly return.
The location of the apartment is excellent. Very easy access to trams and train station. The view was sensational; we were on the 63rd floor. The staff were very approachable and obliging.
Stayed in October 2023
Reviewed: 11 October 2023
Geoff
AustraliaParking could have been better accessed.
Pleasant outlook with modern facilities.
Stayed in October 2023
Reviewed: 11 October 2023
Christopher
AustraliaSeveral marks on the floor and furniture liking a little tatty. Take on the floor by kitchen area.
Location and swimming pool for the whole family to relax in
Stayed in September 2023
Reviewed: 10 October 2023
Danielle
AustraliaThere isn’t really anything that we didn’t like.
We liked our room, it was very nice and the view from our level was amazing also.
Stayed in October 2023
Reviewed: 10 October 2023
Craig
AustraliaBeautiful view. Good size room
Stayed in September 2023
Reviewed: 6 October 2023
Mia
AustraliaNot as clean as I’d like and pool was closed when I wanted to use it.
The view and location was great
Stayed in September 2023
Reviewed: 3 October 2023
Wanda
AustraliaIt is very clean. Washing machine and dryer is inside the trim. Swimming pool from 7am till midnight pm. Walk out is tram station very convenience.
Stayed in October 2023
Reviewed: 28 September 2023
Ruth
AustraliaGreat location, staff friendly and helpful, apartment quite spacious and comfortable. Loved the access to indoor pool and spa, which were very clean and warm.
Stayed in September 2023
Reviewed: 26 September 2023
Sarah
AustraliaThe apartment was a little smelly, and alot of wear and tear on furniture, carpet ect.
Great location and view.
Stayed in September 2023
Reviewed: 26 September 2023
Jiahui
Australiathe apartment is a little old in generally buts its great for its value for money
location is good, the view is amazing!
Stayed in September 2023
Reviewed: 23 September 2023
Renae
AustraliaThe place needed updating and broken facilities such as the gym facilities
The location and pool
Stayed in September 2023
Reviewed: 21 September 2023
Heath
AustraliaFamily of 5 - 2 double beds, but 1 had to sleep on the couch.
Great location, great view, really clean and really good facilities (pool and gym).
Stayed in September 2023
Oost-Vlieland, Netherlands
Kraków, Poland
Marathokampos, Greece
Lviv, Ukraine
Laganas, Greece
Lonavala, India
Calasetta, Italy
Malè, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content