199 William Street, 3000 Melbourne, Australia
#101 of 205 hotels in Melbourne
Guests' ChoiceBased on 1436 hotel reviews
8.2Cleanliness
8.5
Comfort
8.5
Location
9.1
Facilities
8.5
Staff
8.7
Value for money
8.3
Free WiFi
6.4
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End of dialog contentReviewed: 29 April 2024
Greg
AustraliaNo wi fi, lounge only for two people
Location, close to CBD and trams. Quiet and comfortable
Stayed in April 2024
Reviewed: 23 April 2024
Grace
AustraliaWhole place a little cramp.
Close to nice restaurants
Stayed in April 2024
Reviewed: 16 April 2024
Ferdinand
CanadaElevators not reliable. Only 1 or 2 elevators were working on days we were there and there was a lineup of people that resulted in long wait times to go up.
Liked the room.
Stayed in April 2024
Reviewed: 16 April 2024
Sue
AustraliaOnly two lifts working
Location
Stayed in April 2024
Reviewed: 13 April 2024
Sue
AustraliaNo
No
Stayed in April 2024
Reviewed: 11 April 2024
Dhaniep
New ZealandThe second room had a glass sliding door which does not allow privacy if 2 couples are traveling together
Location to everything
Stayed in April 2024
Reviewed: 10 April 2024
Tanya
AustraliaThere were no brochures about near by eats/restaurants. The lifts were confusing.
Plenty of space. User friendly appliances. Heated/cooled nicely.
Stayed in March 2024
Reviewed: 9 April 2024
Christine
New ZealandAll the beds were very comfortable, but they were too small. Although the single beds were long, they were very narrow and I think the main bed was a double rather than a queen. Although the roof top pool was supposedly heated it was very cold to swim in, colder than the beach. No dryer in room 516, which I believe was an exception as most rooms have one. No hooks in the bathroom so nowhere to put clothes ands towels.
Very clean unit with excellent supplies of soap and shampoo. Wonderful shower pressure. Tram right outside. Excellent kitchen. Great staff who were always helpful and allowed us to leave our bags for the day and provided us with free access to a wonderful lounge area Amazing view from roof top area..
Stayed in April 2024
Reviewed: 9 April 2024
Oleg
AustraliaGood location, clean rooms
Stayed in March 2024
Reviewed: 8 April 2024
Helen
AustraliaBeds a little firm for one of us. Minimal lifts working resulting in always waiting for lift and many stops
Location, staff, cleanliness, spacious and very well set up kitchen.
Stayed in March 2024
Reviewed: 5 April 2024
Jess
AustraliaThe rooms decor was quite dated and no extras usually included with hotel - eg option for breakfast/room service.
Location was great, it was easy to walk/catch trams everywhere even with young children. The pool was beautiful and the view from the rooftop was amazing!
Stayed in April 2024
Reviewed: 4 April 2024
Keira
AustraliaThe balcony could do with a little more cleaning.
The ladies at reception were very helpful with check in, we were able to check in early as our room was ready. The room was equipped well, lots of coffee, tea and hot choccy options in the kitchenette. The main bedroom was spacious and had a big bed. So many full length mirrors in the WIR to the ensuite, awesome! The balcony has plenty of room and love that the balcony windows are button functioned to open and close up.
Stayed in March 2024
Reviewed: 3 April 2024
Loretta
AustraliaThe pool was said to be heated but was really cold.
Good value for money.
Stayed in April 2024
Reviewed: 2 April 2024
John
AustraliaAll good !
Great location & Excellent Service from Staff
Stayed in March 2024
Reviewed: 1 April 2024
Zane
New ZealandThey did not clean our room, you definitely have to go to the front to ask for things which they have heaps of supplies of there.
The room was a great size for us and perfect location with trams right outside the staff where friendly and beds where comfy.
Stayed in March 2024
Reviewed: 29 March 2024
Debi
New ZealandGreat apartment, clean and tidy, loved the balcony and views of the city. from the 22nd floor
Stayed in March 2024
Reviewed: 25 March 2024
Diane
AustraliaBed was very wobbly Lighting in bathroom very dim not good for putting on makeup
Location was great , close to Marvel stadium
Stayed in March 2024
Reviewed: 25 March 2024
Sue
New ZealandBathroom could have been cleaner. No collection of rubbish from the room.
Excellent location and loved the lounge and balcony. Close to the Skybus and trams
Stayed in March 2024
Reviewed: 23 March 2024
Christine
AustraliaFront bedroom hot during the night as air con not adequate for large area
Clean, great location
Stayed in March 2024
Reviewed: 19 March 2024
Baljit
United KingdomOutdoor pool could have done with being heated, considering its now autumn, so we tried using the pool but was too cold Had to ask for wifi where they give you a dongle to plug in. Would appreciate them offering it to us or least making us aware, rather then checking in and realising we dont have any wifi Choice of booking breakfast would have been a nice option but is only for members, even though we offered to pay
Room was beautiful, view wasnt the best. Very friendly staff Good central location
Stayed in March 2024
Reviewed: 18 March 2024
Louise
Australiabedrooms are small
location and easy access to transport.
Stayed in March 2024
Reviewed: 18 March 2024
Katherine
New ZealandSuite looked a lot bigger in the picture.
Brilliant Location, helpful, friendly staff and very comfortable beds. The pool was extra bonus and loved it.
Stayed in March 2024
Reviewed: 18 March 2024
Olivia
AustraliaVery clean comfortable hotel with great facilities and location. Will certainly return.
Stayed in March 2024
Reviewed: 17 March 2024
Margaret
AustraliaTowels. Mould in grouting in second shower
Felt very secure within the accommodation. Great gym and pool. Clean room. Towels could have been a bit more luxurious- thin and scratchy.
Stayed in March 2024
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