J.E. Irausquin Blvd 370, Palm-Eagle Beach, Aruba
#36 of 37 hotels in Palm-Eagle Beach
Guests' ChoiceBased on 227 hotel reviews
6.8Cleanliness
7.2
Comfort
7.2
Location
9.0
Facilities
6.5
Staff
8.2
Value for money
7.0
Free WiFi
6.9
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End of dialog contentReviewed: 1 February 2024
Williams
United StatesWe were put in one of the old unrenovated rooms and the condition of it was deplorable. There was barely any light in the room, tv never worked, sink stopped up, shower overflowed. The only thing the hotel had going for it was the location.
Great location and breakfast spot.
Stayed in January 2024
Reviewed: 29 January 2024
Bettina
ArubaThe hotel was in horrible condition. I understand that it was under construction but it was extremely uncomfortable to stay there, the carpets were old, there was a smell, the reception area was beat up, the bathroom was old. I took a shower with shoes on.
breakfast at Salt and Pepper was very good.
Stayed in January 2024
Reviewed: 11 January 2024
Gary
United StatesNo TV no hot water should get sum kind of rebate on
Stayed in January 2024
Reviewed: 4 December 2023
Lawrence
United StatesConstruction underway. Rooms are not very comfortable and have old furniture and fixtures. The air conditioner can not be adjusted. Bed frame was broken. High VAT tax (26%).
Location
Stayed in December 2023
Reviewed: 2 December 2023
Tom
United StatesStill have renovations going on and pool looked really dirty
The location was right in the middle of town and the price
Stayed in December 2023
Reviewed: 18 September 2023
Vincent
United Statesnothing. all perfect
alot of resturants in walking distance, pool bar was fantastic, Andrea the bartender was super special. my cousin and I were the on ly ones in the pool. we wen t to the pool every dad-the beach once. all the staff were totally helpful. they really watched over us like we were family. as long as it stays adult only with the pool bar no daubt we will be back
Stayed in September 2023
Reviewed: 7 September 2023
Jonathan
VietnamOld, dirty, outdated, needed renovating 10 years ago…
The ONLY thing that is remotely positive about this property is its location… everything else is shocking.
Stayed in September 2023
Reviewed: 21 August 2023
Linda
United StatesOld, weathered and worn. Pool was gross. Thank god Wyndham took over this property. It’s in a great location. Hoping they work their magic on this place.
Location was great.
Stayed in August 2023
Reviewed: 11 July 2023
Carla
United StatesThe pool area was a HUGE disappointment! That was one of our experiences that we looked forward to and it was an awful site...we did not swim in that pool!
When discouraged to see that state of the premises under construction, I believe our room was uprated to something more acceptable. Unfortunately, the room was so newly remodled, that the caulking had not been administered to the shower, so water all over the floor! Clean, modern attempts, but not what we were expecting. We would have been happier at our Airbnb. We considered going back, but chose to "tough it out".
Stayed in July 2023
Reviewed: 2 July 2023
Amanda
United StatesThey didn’t make you aware it is under construction until after you book it and can’t cancel because you will lose your money. They property is 100% nothing like the photos on the listing. Our room was grimy, stains on the bedding and floors. Shower bearly worked. And there was no power for a bit. I would run the other way from this hotel.
Location to downtown
Stayed in July 2023
Reviewed: 29 June 2023
Gustav
SwedenHad no idea about their current renovation. Couldn’t sleep after 8AM because of construction workers drilling in our wall, extremely annoying. We needed to have the curtains down so the workers wouldn’t see right in to our room. This made the experience very bad.
Great location, close to the beach and all of the restaurants. The staff was friendly and always available.
Stayed in June 2023
Reviewed: 17 June 2023
Angela
United Statesunder construction and didn’t let us know, no updates on their website of the construction. gym was closed due to construction. boxes, construction, dust, noise was everywhere due to construction.
location
Stayed in June 2023
Reviewed: 10 June 2023
Fernando
BrazilUnhelpful staff, old building, leaking AC, construction work
Good location and beach service
Stayed in June 2023
Reviewed: 29 May 2023
William
United StatesRoom location and staff
It was a very lovely stay and everybody was very friendly
Stayed in May 2023
Reviewed: 23 May 2023
Crystal
United StatesThe breakfast was a buffet setting and it was yummy! The staff that runs breakfast and the front desk were the most amazing and friendliest women I have ever met. They were so welcoming and incredible and made me feel very welcomed.
Stayed in May 2023
Reviewed: 1 May 2023
Nora
ColombiaLocation, location, location!
Stayed in April 2023
Reviewed: 25 April 2023
Vera
United Statesold and nothing impressed me
It’s old and needs major repairs
Stayed in April 2023
Reviewed: 14 March 2023
Deborah
Canadavery run down. no fresh air in the rooms. was too hot without the loud air conditioner. floors were wet and had to keep emptying dehumidifier. felt yucky my shower leaked so the bathroom floor got soaked. toilet didn’t always flush properly. Needs Windows that OPEN Aruba has beautiful fresh air and breezes. you can’t enjoy it at this hotel.
location pool area could be beautiful. was nice staff was very nice
Stayed in February 2023
Reviewed: 12 March 2023
Toflano
SurinameThe hotel was not like on the pictures. Outdated style. The airconditioning was too loud.
nothing
Stayed in January 2023
Reviewed: 12 March 2023
Larry
United StatesAmenities listed on the website WAS NOT available at the Hotel. When I asked the receptionist she simply stated "oh we don't have that" repeatedly......
Mostly everything
Stayed in March 2023
Reviewed: 29 January 2023
Catherine
CanadaThe place was very very tired. The walls, carpets and upholstered furniture were grubby and dirty. The photos on Booking.com misrepresented the place completely. The bed and pillows were poor. The included breakfast was not good. The front desk staff were not helpful. The fitness room was a joke, filthy and ill equiped . Half of the equipment didn't work at all and the other half barely worked. This hotel is very poor value for the money. Stay away!!!
The location was good. The pool area was passable. Some of the staff were helpful. It was reasonably quiet.
Stayed in January 2023
Reviewed: 28 January 2023
Jason
United StatesPersonal preference i dont much like large head rain showers
It was perfectly located and the front desk staff was super friendly and helpful!
Stayed in January 2023
Reviewed: 13 January 2023
Michael
ArubaFront office staff. Night receptionist didn't have access or authority to check in a bookings.com reservation. Had to call the manager who was not on property. Then the price changed. Room smelled like smoke, was in disrepair. Choose another hotel!
The bed was comfotable
Stayed in January 2023
Reviewed: 31 December 2022
Charlie
United StatesRoom was very outdated, did not have hot water. Hotel was rated 3 stars on your site but actually rated 1-2 stars in my estimation. We were so disappointed that we left 2 days early. Safe was not connected to anything.
Nothing really.
Stayed in December 2022
Reviewed: 29 December 2022
Mard
NetherlandsHow staff treated me, phone not working in the room, bad wifi, maintenance in the hotel while guests are working and sleeping, poor AC, room not clean, after telling me to get back to me and helping me with the problems my room had they would get back to me and place me in another room, never contacted me ever again. Complained about it at the reception and manager. They told me 3 times they would get back to me and figure out a solution, they never did so I had to go back there myself 3 times. I have never written a bad experience because it was never necessary, however this time they crossed a line, blatantly rude.
Nothing
Stayed in December 2022
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