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Reviews of Palm Beach Retreat 3 stars

Palm Beach 504, 00000 Palm-Eagle Beach, Aruba

#32 of 35 hotels in Palm-Eagle Beach

Guests' Choice

Review score

Based on 26 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.1

  • Location

    8.4

  • Facilities

    7.2

  • Staff

    8.6

  • Value for money

    8.2

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 21 March 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 7 nights

    Very friendly people

    Stayed in March 2023

  • Reviewed: 14 March 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Deluxe King Suite
    • Stayed 4 nights
    • Submitted via mobile

    when we arrived it looked like an abandoned property as there are duck tape X’s on the windows. the water dosn't get warm for the shower. the pool is no accessible. there are dogs and cats at the facility. and it seems to be a residential stay for the family that operates it.

    The location to the strip of hotels is just across the street. The people are very nice

    Stayed in March 2023

  • Reviewed: 31 August 2022

    9.0
    great value option for a 3 nights stay
    • Leisure trip
    • Couple
    • Suite
    • Stayed 3 nights
    • Submitted via mobile

    excellent price and good location

    Stayed in August 2022

  • Reviewed: 23 May 2022

    8.0
    Very good location!
    • Leisure trip
    • Group
    • Deluxe King Suite
    • Stayed 10 nights

    Sandra made our stay great. She is always ready to help with anything we might need and also the rest of the staff are always keen to help and assist too. Great house to stay in Aruba! Also the location is great. Less than 10' from the beach and the hotel area!

    Stayed in May 2022

  • Reviewed: 11 February 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 7 nights

    You only got clean sheets and towels at the beginning of your stay. No shampoo or soap was provided.

    The location was excellent. You could walk during the day to Palm Beach and the shops. At night you need to take a car because of poor lighting on the street

    Stayed in February 2022

  • Reviewed: 16 January 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 7 nights
    • Submitted via mobile

    Hot tub wasn’t working/turned on and I was hoping to use it.

    Friendly staff

    Stayed in January 2022

  • Reviewed: 28 November 2021

    9.0
    Everything good!
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 5 nights
    • Submitted via mobile

    Very comfortable bed, the room was cleaned every day, the pool is great! 15 Minute walk to the Palm beach and lots of restaurants!

    Stayed in October 2021

  • Reviewed: 27 November 2021

    9.0
    Would recommend this place for budget travelers.
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 7 nights
    • Submitted via mobile

    the pool was dirty and unusable. Pool/communal area was not nice.

    value for the money was great. location was good. very clean rooms. nice staff.

    Stayed in November 2021

  • Reviewed: 17 April 2023

    4.0
    Okay location and could have been a lot better if anything was maintained.
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 8 nights

    First few nights we did not have any hot or warm water, later in the day the water would stop completely and we couldn't even brush our teeth. Taking a shower had to be cold which do not work if you have small children. After complaining about it they opened up something and we got some water and was even able to get some lukewarm water if you set the tap just right. The bath can not be used as a bath (dirty and no plug). The air conditioning unit was extremely dirty and had only cold and very cold which meant my whole family got sick after a couple of nights. Switching it off is not an option as the heat can be unbearable and opening a window invited lots of mosquitos. The swimming pool area was also not easily accessible. We had to walk through hallway, down stairs out by front door then around the house to get to the back in order to use it (water is also not very clean). The pool area BBQ is a wood/coal burning BBQ that is rusted, dirty and broken so we were not able to BBQ anything. There was supposed to be a microwave oven at BBQ area which also didn't work and the pool table had all but fallen to pieces, all pool cues were also broken. Inside the room the vent above the gas oven did not work unless you plug out the oven igniter and use that for the vent. Utensils were also very dirty and missed lots of items like bottle opener or bread knife. We had to buy some and left it there for next guests. Description said its close enough to beach to walk. Taking the trails and road there can take you a good 20 minutes, so best to have a car.

    The room was big and they cleaned it every day when we went out to the beach. There was a fridge, stove and sink.

    Stayed in April 2023

  • Reviewed: 17 February 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Suite
    • Stayed 5 nights
    • Submitted via mobile

    Kackelackor på rummen

    The woman who owns the hotel had a really good service mind

    Stayed in February 2023

  • Reviewed: 25 September 2022

    4.0
    Very disappointing. I will stay at the resorts and pay more before I will stay here again.
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 7 nights

    An extra roll of toilet paper in the room would have been nice. Clean towels everyday/even every other day would have been nice...had the same towels all week, actually utilized my beach towels for showers. Sheets were not changed at all. No toiletries provided. No dresser in the room, only a shelf and hanging bar. The swimming pool was unusable. Room only had a small refrigerator, didn't even try to cook on the "kitchen" equipment in the pool area, as it didn't look safe and the utensils, pans provided were worn.

    The bed was comfortable and made up daily. The trash was taken out daily.

    Stayed in September 2022

  • Reviewed: 20 August 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 7 nights
    • Submitted via mobile

    Just what I needed ...good bed /A/C...good shower ..very clean .. friendly staff..wifi worked on and off

    Stayed in August 2022

  • Reviewed: 10 August 2022

    10
    Exceptional
    • Business trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 7 nights
    • Submitted via mobile

    Sandra and her husband are very friendly, and the place was very clean and comfortable.

    Stayed in August 2022

  • Reviewed: 18 July 2022

    5.0
    Too much noise in the lobby, but I still managed to sleep well.
    • Leisure trip
    • Solo traveller
    • Suite
    • Stayed 2 nights

    Seems like I got caught with the pictures of the apartment online. Wasn't at all what I expected. looks more like a scam. I will do my research better from now on.

    The location was perfect. On walking distance to the restaurants.

    Stayed in June 2022

  • Reviewed: 2 July 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 4 nights
    • Submitted via mobile

    great location

    Stayed in June 2022

  • Reviewed: 14 April 2022

    3.0
    No frills!!!!!
    • Business trip
    • Family with young children
    • Queen Suite
    • Stayed 3 nights
    • Submitted via mobile

    It was not quiet. Not many guests but two kept me up all night. The owner was not available for me. Couldnt speak with anyone there. I told the housekeeper to clean my room tomorrow in Spanish and she didnt. The first room i was given was terrible.second better. I would not recommend this place.no soap or toilet paper given. I bought my own.

    The location was good for my needs.

    Stayed in April 2022

  • Reviewed: 3 March 2022

    4.0
    this was a good value but for another $20 a night the owners could provide some basic amenities
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    it seemed to need an awfully lot of updating and basic maintenance.

    the retreat was a short walk from the Palm Beach shoreline and all activities

    Stayed in February 2022

  • Reviewed: 27 November 2021

    10
    Great value
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 5 nights
    • Submitted via mobile

    Good location, friendly owners

    Stayed in October 2021

  • Reviewed: 4 September 2021

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Suite
    • Stayed 6 nights
    • Submitted via mobile

    It is very close to the center of palm beach, but not in the center, just 5 min walking.

    very clean, very friendly, everything was facilities, recommended 100% Sandra made us feel at home

    Stayed in August 2021

  • Reviewed: 13 January 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Deluxe King Suite
    • Stayed 7 nights

    There are no comments available for this review

    Stayed in January 2023

  • Reviewed: 25 September 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 7 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2022

  • Reviewed: 19 June 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Suite
    • Stayed 7 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2022

  • Reviewed: 11 June 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2022

  • Reviewed: 23 May 2024

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Queen Suite
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

Showing 1 – 25

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