Heat lamp made the meat dry. They probably should use steam tables

Great variety of food. Plenty of seating. Freshly made juice every day

Stayed in May 2024

Room a little outdated but comfortable and clean and they quickly brought a third bed in for our daughter traveling with us.

Property is so pretty and many things to do. Staff are all so friendly and d they work so hard. Facilities are very clean and food selection is immense. We don’t do all inclusive resorts as a norm but found this to be exceptional

Stayed in June 2024

The elevator didn't work

Stayed in May 2024

Not able to choose more than one item on the menu

The location

Stayed in May 2024

Pool closed to early when you close it for the children the adults should be able to stay in the pool acouple of hours longer

Stayed in April 2024

At the front desk I was told that reservations are not required however for the steakhouse visit when they open at 6pm to pick a seating. Got at the Steakhouse and was told reservations are to be made from 5:15pm daily and you can not prereserve.

Drinks and Food was endless and alot of entertainment. Great location.

Stayed in April 2024

The front desk staff were rude and not welcoming. They were impatient and very short with us. It was a terrible way to start our stay. When checking out they were very much the same. It definitely leaves a lasting impression.

The location was great. There was plenty of room on the beach. The pool was great. The breakfast was awesome.

Stayed in March 2024

Food was just ok at best

Stayed in March 2024

Restaurant menus too limited

Stayed in February 2024

You have to wake up really early to take a beach chair, since if you come to the beach or pool around 9, all chairs are covered with the towels with no people on them

Beach, exceptional food, bith choice and quality

Stayed in February 2024

Was huge , everything you need is there . Clean , great atmosphere, everyone was friendly.

Stayed in February 2024

Unfortunately, the bed and pillows weren't comfy.

We had a wonderful vacation. The staff were very friendly, and the food was great

Stayed in January 2024

Maybe room service We can’t ask for drinks unless we go to the bar (totally understandable) but overall is good…

Breakfast, lunch and dinner is great Entertainment was great- every night something different

Stayed in January 2024

Room

Beach, out door lunch area

Stayed in December 2023

the attendance of the counter, we had difficulties in the check in and they made the situation worse

The variety of food and drinks

Stayed in January 2024

we have to reserve the 3 restaurant and we couldnt because they were small and many people do the same

the hotel is nice and clean. the food is great

Stayed in December 2023

The women tend to have attitudes, except the front desk especially the housekeeper , had an attitude,men staff were a 10/10

It was all inclusive

Stayed in January 2024

The buffet was okay, there wasn’t much variety but I guess it’s because of the other restaurants, same with room service there wasn’t much options.

Everything was beautiful

Stayed in December 2023

All good

We were actually moved to the RIU Antillas which is Adults Only Hotel. Both hotels are connected. My review will however be about RIU Antillas as we were moved there. A great experience. Both hotels are ocean front. The beach there is simply fantastic. Rooms are excellent and comfy. There are thematic restaurants with good food All inclusive includes room service which is really a good thing. Staff are friendly. Facilities are excellent. Food is good. Breakfast includes a variety of options including healthy ones. You can ask for gluten free meals.

Stayed in December 2023

Having to listen to a daily leaf blowing session at the beach every day around 7:30 am. The use of a simple rake/broom would have been more appropriate. When leaving the hotel around noon, the car that one member of the hotel staff rushed us into when we asked for a taxi, was not a legitimate taxi or car service. Although the fee charged was lower than expected there was no air conditioning in the vehicle.

The room and its view (10th floor) were great. The food was excellent in general, served at multiple restaurants.The staff was very helpful and friendly.The beach was note worthy.

Stayed in December 2023

Had to call the front a few times for things that weren’t working.

Location to beach. Great staff service and great buffet.

Stayed in December 2023

The room I stayed in was outdated and a bit muggy. The bed was on the tough side but that is also particular to my matress preference.

The buffet and restaurants were absolutely amazing! I wish the room service menu had more options

Stayed in November 2023

The service in the main dining area for breakfast was slow when trying to get some coffee to go with the meal.

Stayed in October 2023

There needed to be more garbage receptacles in the room.

Breakfast was quite good and the location was not a problem.

Stayed in October 2023