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Reviews of Austin Hotel Baku 4 stars

58 Nizami Street, Sabayil , AZ1095 Baku, Azerbaijan

#213 of 308 hotels in Baku

Guests' Choice

Review score

Based on 217 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.8

  • Location

    9.5

  • Facilities

    7.3

  • Staff

    8.7

  • Value for money

    7.7

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 27 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Junior Suite with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    No lift

    Location, clean

    Stayed in April 2024

  • Reviewed: 21 April 2024

    7.0
    Great location in town, but only if you like stairs - NO ELEVATOR.
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 5 nights

    NO ELEVATOR! I have a bad knee and at times have difficulty going up stairs. The reception is on the first floor, my room was on level 2. The building is old with very high ceilings, therefore level 1 is equivalent to about a normal level 3, and so forth. Every day I hated the idea of climbing 76 stairs after a long day sightseeing. Also, good location but no cars/taxis can drop you off due to your location. They will drop you off 2 blocks away. FYI. (the staff did try and change my room to level 1 but nothing was available)

    The location was excellent, right on the main street. Not far to go out for meals or sightseeing. The staff were very accomodating and assisted each time I needed them.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights

    access of the hotel staff to the room, they will knock on the door once and then open the door with master key and boom into the room without realizing if someone is inside or not.

    the location is amazing. right at the nizami street.

    Stayed in April 2024

  • Reviewed: 7 March 2024

    9.0
    Overall a great experience, staff is helpful & room service is always on point. Would come back definitely
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Only thing is there is no lift in the hotel, you need to climb stairs

    Property is located exactly at nezami street, shops & amenities all close by. No matter you crave food in the middle of the night or want to go for a walk everythings open 24/7

    Stayed in February 2024

  • Reviewed: 27 February 2024

    9.0
    I love the place
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Every thing was great for this night

    I just stay one night The location was great And the room it was amazing and its clean

    Stayed in February 2024

  • Reviewed: 7 February 2024

    7.0
    I will be back.
    • Business trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Better sound proofing on doors.

    Comfortable hotel in a great location.

    Stayed in February 2024

  • Reviewed: 31 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    the amenities at the hotel is not really nice. they were old hotel doesn’t have an elevator so be ready to take stairs 😁

    location was perfect!!!! hotel vibe was really nice

    Stayed in January 2024

  • Reviewed: 23 January 2024

    9.0
    Amazing Location
    • Leisure trip
    • Group
    • Twin Room with Balcony
    • Stayed 1 night

    Don't have Elevators.

    Good Breakfast Mr. Rustom very kind person to help to best breakfast. Mr.Valeh Room boy helped us too much for Baggage Handling. We Wish all the best for both guys. Peace of Allah upon you.

    Stayed in January 2024

  • Reviewed: 23 January 2024

    9.0
    Perfect & Surely Meeting Expectations
    • Leisure trip
    • Group
    • Twin Room with Balcony
    • Stayed 2 nights

    Excellent Breakfast ! You are staying in heart of Nizami Street. Mr. Tabriz & Miss Negar Supported us too much we wish all the best for their future endeavors'. All the Staff is so welcoming. Thanks Austin Team

    Stayed in January 2024

  • Reviewed: 21 January 2024

    6.0
    Stay was good except for Elvih receptionist who spoiled our entire mood
    • Leisure trip
    • People with friends
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    There was very rude receptionist named Elvih. Never seen some one like him in entire hospitality fraternity.

    Property location

    Stayed in January 2024

  • Reviewed: 15 January 2024

    8.0
    Perfect and comfortable
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Facillities

    Location and rates

    Stayed in January 2024

  • Reviewed: 14 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was pathetic. In the name of breakfast buffet they will give u only bread jam and tea

    Location is perfect

    Stayed in January 2024

  • Reviewed: 10 January 2024

    9.0
    Wonderful location and accomodating staffs!
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Some stuffs in the room like socket and kettle seems a bit old. Maybe needs to be repaired or replaced

    Really accessible location . The view from my room was magnificent!

    Stayed in January 2024

  • Reviewed: 2 January 2024

    7.0
    3 nights stay review
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The hotel doesn't have lifts if u have room on 2 or 3rd floor u r going to have hard time going up and down specially climbing up its horrible the only this hotel has drawback its the lift

    The location was really good and the concierge staff was really good and always smiling.. all the room amenities specially the heater was in working condition

    Stayed in January 2024

  • Reviewed: 30 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 8 nights

    People with leg problems should be advised that the hotel doesn't have an elevator.

    Location right on the Nizami street - main walking street of Baku city. Very friendly personnel.

    Stayed in December 2023

  • Reviewed: 22 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    That there wasn't a lift. Which meant that we had to climb everytime

    Location!!

    Stayed in December 2023

  • Reviewed: 14 December 2023

    8.0
    Nice, value for money
    • Leisure trip
    • People with friends
    • Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    "Not family-friendly due to the lack of a hotel lift. This inconvenience might affect accessibility, especially for families with young children or elderly members. While the other aspects of the hotel might be satisfactory, this crucial factor might not make it the ideal choice for families seeking convenience and ease of access."

    An unforgettable stay! The hotel's location is unbeatable, offering easy access to all the sights. The value for money exceeded expectations, with exceptional service from the friendly staff. Though the breakfast wasn't extraordinary, it certainly provided a good start to the day. Overall, a fantastic experience that I'd highly recommend for bachelors.

    Stayed in December 2023

  • Reviewed: 8 December 2023

    9.0
    Overall it's good for the price
    • Leisure trip
    • People with friends
    • Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    It was upstair 3 floors but no lift or elevator

    Location

    Stayed in December 2023

  • Reviewed: 30 November 2023

    8.0
    The stay was good especially the location and room with the view.
    • Leisure trip
    • Family with young children
    • Junior Suite with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    There is not much lights specially at the entrance of the hotel, the reception is at 2 floor and when we reach at the hotel location we were just figuring it out were was the entrance from. And the paintings in the room and lobby are not much comfortable if you are with family and kids.

    The main reason was the location, it was just at the center of nizami street which was functional 24 hours, and the best part the room was with a balcony with a beautiful view. Everything was accessible at any time. The rooms were good, friendly staff as well who will assist you on all the ways. You dont have to spend any additional amounts in taxis if you are staying here.

    Stayed in November 2023

  • Reviewed: 15 November 2023

    8.0
    Great location and spacious room in Baku.
    • Leisure trip
    • Couple
    • Junior Suite with Balcony
    • Stayed 5 nights

    The shelf in the shower is all rusty.

    The location is really nice and the balcony looking on the walking street adds so much to the experience. Nice to be sitting out and watch people going by. The staff catered for my needs regarding gluten free bread and plant milk for breakfast.

    Stayed in November 2023

  • Reviewed: 10 November 2023

    9.0
    Excellent location, good cooperative staff. Rooms clean.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Jacuzzi of my room wasn't working

    Excellent location Nice clean rooms

    Stayed in November 2023

  • Reviewed: 1 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights

    Worst thing was Stairs. Room was on 5th floor, NO elevators it was very tiring to climb up all the stairs to reach the room. Neighborhood can be noisy at night. My flight was at early morning, so I requested an early check-in which they refuse,

    Excellent Location, right in the middle of the Nizami Street. Room was Clean, Staff was professional and very cooperative. Good Breakfast. The room was with Balcony and beautiful view.

    Stayed in October 2023

  • Reviewed: 20 October 2023

    8.0
    Super location, wonderfully attentive staff
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    No lift - although I didn’t mind the exercise

    It couldn’t be more central!

    Stayed in October 2023

  • Reviewed: 18 October 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Poor breakfast and no elevators to the floors

    In city centre, clean room, nice staff

    Stayed in October 2023

Showing 1 – 25

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