1 Mikayıl Müşfiq 1, Yasamal , AZ1004 Baku, Azerbaijan
#96 of 308 hotels in Baku
Guests' ChoiceBased on 110 hotel reviews
8.5Cleanliness
8.8
Comfort
8.8
Location
7.7
Facilities
8.6
Staff
8.9
Value for money
8.4
Free WiFi
8.1
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End of dialog contentReviewed: 26 May 2024
Amit
IndiaVeg n jain food offered to my surprise was good, but preparation could have been better.
Everything was good from the rooms, facility , to the bfast ( veg n jain)
Stayed in May 2024
Reviewed: 5 May 2024
Tural
Azerbaijanevertyhing was excellent,staff was friendly and helpful,thank you for specially Mr.Asif front office manager for upgrade my room
Stayed in May 2024
Reviewed: 26 April 2024
Hamad
BahrainThe building is a bit old but nothing too bad No smart TV to play things you like and limited channels The location is a little far away from attractions yet it’s easy to get a taxi at very cheap rates.
The hotel was clean and has good facilities, large pool, sauna, Turkish hamam and small bar, breakfast was good with a-lot of variety and live cooking, staff was friendly, the family suite was big with two bedrooms, comfortable beds, two bathrooms and a seating area, hotel area is quite, car parking available and easy to find.
Stayed in April 2024
Reviewed: 22 April 2024
George
Georgia-
Rich
Stayed in April 2024
Reviewed: 21 April 2024
Shweta
IndiaThis hotel is ok, it is out side of the city, u need to spend a lot on taxi to reach to the baku city, n in means of view the room what we wer given was very average, n speaking about breakfast it was really bad, no much options. The staff is list bothered to make the stay perfect for thy client. Majority staff doesn't know English n they don't even have proper travel desk
Stayed in April 2024
Reviewed: 11 April 2024
Jeffrey
Azerbaijan…
It is beautiful, the staff are very friendly. It has good gym facilities. The bed was very comfortable.
Stayed in April 2024
Reviewed: 30 December 2023
Abdullah
TurkeyNothing
Everything
Stayed in December 2023
Reviewed: 29 December 2023
Joseph
NigeriaNothing I can think of
The hotel is clean nice and comfortable. The staff are helpful. They also speak English and are eager to help
Stayed in December 2023
Reviewed: 13 December 2023
Bahruz
AzerbaijanWe ordered king size bed, but there were two separate beds
Staff, food, price
Stayed in December 2023
Reviewed: 19 November 2023
Fidan
United Arab EmiratesI am a loyal guest. Within 3 months i have been stayed in this hotel 4 times. The bad things that u don't provide a discount for loyal guests. And no breakfast included.
Its been my 4th visit to This Hotel. Everything are good accept i found a bit pricy and not including a Breakfast. Overall Great
Stayed in November 2023
Reviewed: 31 October 2023
Ali
Saudi ArabiaNice stuff , Nice hotel
Stayed in October 2023
Reviewed: 25 October 2023
Gl
IsraelThe pool is amazing and all other facilities.
Stayed in October 2023
Reviewed: 16 October 2023
Awatef
KuwaitNo comment
The stuff are very friendly the room was big and nice view location is good too
Stayed in September 2023
Reviewed: 10 October 2023
Levi
IsraelLate checkin
Matlab was a wonderful , sunny person)) I hope he’ll get a raise. The facilities were fine, breakfast is good and has all the options to pick from. The pool is big and spacious.
Stayed in October 2023
Reviewed: 8 October 2023
Val
United KingdomThe hotel is a little way from the main tourist part of the city. However staff will sort a taxi for about 3 manat (£1.50). The value for money in staying out of the tourist area is well worth it.
What a delight! Clean and spacious. Excellent facilities, especially the pool. Staff all friendly and helpful. Special mention to Matlab (Bell boy), so friendly, and keen to converse in English .Really helpful with luggage, taxi, etc. Reception staff so welcoming. Thank you
Stayed in October 2023
Reviewed: 7 October 2023
Faisal
United Arab EmiratesIt was wonderful hotel with all the facilities and amenities clean and neat special thanks to Mr.Ilkin very professionally he welcomes you warmly and make you feel comfortable.
Stayed in October 2023
Reviewed: 7 October 2023
Alanzi
Saudi ArabiaThe pillows are not comfortable for sleeping
The reception team is very nice and helpful
Stayed in October 2023
Reviewed: 5 October 2023
Ariel
IsraelHotel was far and didn't near coffee pub.
All was very well. Personal on reception was very good and personal on bar was very well.
Stayed in October 2023
Reviewed: 16 September 2023
Yousef
Kuwait2 thing only i hope u fix it In 14 floor Water pressure inside bathroom is so weak Breekfast buffeh there was lot of ppl standing and eat from buffeh directly by they hands while the hotel worker see them and do nothing I did not set even a second
Everything about it , the reception extremly welcoming specaily rshed , all services r here from rent car , tour store , atm ... etc Swimming pool outstanding Comfy bed and amazing jacuzi inside the room
Stayed in September 2023
Reviewed: 7 September 2023
Richard
United StatesOne significant inconvenience was the frequent room changes I had to endure. As a solo traveler, it became increasingly frustrating because the main solution offered was to provide larger rooms, which I didn't really need. Throughout my stay, I faced a series of problems, including issues with hot water, unreliable Wi-Fi, and concerns about room cleanliness. Each time, I was moved to a different room as a supposed solution. However, what was truly disappointing was the lack of a proactive approach from the management to enhance my overall experience. Instead of meaningful gestures, such as offering complimentary meals or unlimited espresso at the bar to compensate for the Wi-Fi issues in my room, I was merely sent a fruit basket accompanied by numerous insincere apologies that didn't address the root problems. Ultimately, it boils down to a need for improved training for the staff. The establishment has a sufficient number of employees, but they require better language and service training. A more proactive and guest-centric approach from the management, coupled with well-trained staff, could have significantly improved my stay and left a much more positive impression.
I like the staff, they were all very kind and you could tell that they really cared. The fitness center was an incredible full scale gym, sauna and steam room. The pool was also very nice. The lobby is beautiful and the rooms are very spacious.
Stayed in September 2023
Reviewed: 6 September 2023
Mohalazio
Saudi ArabiaBit far from center - no market neat
Clean - comfy - 5 stats treatment Great size swimming pool ( indoor ) Sauna - steam Restaurant price is acceptable
Stayed in August 2023
Reviewed: 26 August 2023
Annamaria
ItalyEverything was perfect
Beyond all expectations! Our honeymoon was crowned by the beauty of this place and the kindness of the staff. As soon as we arrived we were offered a free upgrade and a cake to celebrate our honeymoon. The room was wonderful, with a balcony and a good view, Bathroom superb, with bath. The breakfast is the best: fresh fruit, sweet, savory, many varieties of bread, coffee, tea, in a very elegant room. The spa is an added value: the huge swimming pool, with a glass ceiling from which you can see the lights from outside; jacuzzi and sauna reserved for women: I was alone and enjoyed it totally, while my husband dedicated himself to the sauna. The most elegant Turkish bath we have ever seen. Really lovely staff - special mention to reception lady, breakfast lady, Saman and Matlab, so kind, loving and helpful. Let's go home full of the beauty of this place and with a desire to come back!
Stayed in August 2023
Reviewed: 23 August 2023
Saadia
United Arab EmiratesIts location
Everything. Pool, gym, spa was outstanding. Breakfast was scrumptious with a variety of options. Well spoken staff.
Stayed in August 2023
Reviewed: 17 August 2023
Osama
OmanStaff are so kind and helpful .. I love the swimming pool ..
Stayed in August 2023
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