Breakfast and no amenities.

Location was amazing

Stayed in July 2023

The room window was facing a wall 30 cm away

Staff kindness and support

Stayed in December 2022

some of the basic rooms have limited window opening option, so please choose room carefully

friendly staff and location

Stayed in December 2022

You have to call the reception every time, even for toiletries. The restaurant was not providing the room service. People use the elevator after smoking cigarettes which makes you feel uncomfortable.

The location, the traditional food with chicken, the hospitality by the general manager Mr. Qurban

Stayed in December 2022

Internet was too slow and kept on going and coming . Also there was shortage of fresh towels from their laundry

The room was nice and staff very friendly . Mr Hassan was very helpful

Stayed in September 2022

The Air conditioning was not that good it took a long time to cool the room and the Lower floors where noisy because the walls wasn’t soundproof

The most thing I liked is the staff they were helpful and friendly Especially Jesus and Husain , and the rooms were clean and the furniture is also good .

Stayed in August 2022

Break fast average only , Room ac issues have some rooms

Staff behaviour is nice , all staff are friendly ,

Stayed in July 2021

Everything is good

Good

Stayed in July 2023

Quite a number of things we were not happy with : 1. Bed comfort - Mattress was rock hard and not comfortable or pleasant to sleep on 2. Bedding - Totally not happy with the way the bedding setup was done... No mattress cover fitted, and the sheet supplied was was very small - almost comes out every time once sits or sleeps on the bed. 3. No chair in the room - One cant sit anywhere expect on the bed 4. House-keeping - Rooms are not cleaned regularly nor is bedding changed frequently and the our toilet paper ran out more than once and we had go and ask for it 5. Breakfast - Monotonous breakfast that lacked variety - Stayed for 5 days and our breakfast was the same everyday 6. Breakfast menu / condiments not labeled - One cant tell which sauce is what or condiments as these are not labeled 7. Room View - Room we booked in didn't have any view other than the massive next door building wall - So its forever dark and cant tell what time of the day is nor what the weather is like (unless you go outside) 8. Constant moving of chairs / beds / furniture - Not sure if it was the guests next door to us, or above us or the next door building. Noise too unbearable and impedes on one's sleep quality. 9. TV - No channels that caters for international guests - everything on TV on local language 10. Only tea provided in rooms, no coffee, milk or wooden spoon stirrers provided

The staff is quite helpful eventhough there is the language barrier.. They do go out of their way to help you especially Hussein. Wifi access is good once you figure the settings properly.

Stayed in May 2023

We reached at 9:30 pm and still had to wait for 30 mins to check in. They hadn't prepared the rooms. They started cleaning once we arrived. I don't understand the reason why as my booking was non-refundable. Location is poor, especially for a tourist. It's at least a 15 min taxi ride away from the city center. Room smelled like a berry chewing gum or a cough syrup. They poorly attached two single beds to make a double bed, when we specially requested for a double bed. Breakfast was mainly cold with cheese, jam, butter and breads. Cleanliness was okayish. My wife ofcourse didn't find it clean enough for her standards. You can easily find better places to stay in the city centre, where people are more warm and the property is clean and better maintained. You might have to pay marginally more, but it will be worth it!

Nothing worth mentioning It is value for money in a way, but you get similar stays in the city center for marginally more cost.

Stayed in October 2022

Good hotel, staff are friendly and nice, thank them for their dealings, and thank you for employee Hassan

Stayed in July 2022

Change your mattress of beds

Breakfast was very good and delicious and staff Jala is very cooperative with guests to help them accordingly

Stayed in July 2022

good and clean hotel

Stayed in June 2022

everything is nice

best hotel in Baku

Stayed in May 2022

Everything 👍

Hasan is the best person in this hotel.he every time help to us.breakfast is special in Emerald suite. Next time i come.to this hotel.i recommended this hotel for every

Stayed in May 2022

very good and nice thanks Hassan

Stayed in February 2022

Very nice staff helpful

Stayed in January 2022

There are no comments available for this review

Stayed in December 2023

There are no comments available for this review

Stayed in July 2023

There are no comments available for this review

Stayed in May 2023

There are no comments available for this review

Stayed in February 2023

There are no comments available for this review

Stayed in September 2022

There are no comments available for this review

Stayed in September 2022

There are no comments available for this review

Stayed in May 2022