Neftchilar Avenue 1, Sabayil , AZ1095 Baku, Azerbaijan
#13 of 311 hotels in Baku
Guests' ChoiceBased on 224 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.7
Facilities
9.4
Staff
9.4
Value for money
8.6
Free WiFi
9.2
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End of dialog contentReviewed: 20 May 2024
Zinaida
United Arab EmiratesEverything ♥️amazing stay👍
The best service and the best hotel ever!!!
Stayed in May 2024
Reviewed: 20 May 2024
Amir
IsraelThe concerjage service felt a bit ineffecient , i was expecting more of a 5 star hotel , 4 seasons in particular . Despite that i enjoyed the stay especially the suit upgrade was outstanding . I will Definetly book it again next time i visit Baku .
Great location , great rooms , wonderful breakfast
Stayed in May 2024
Reviewed: 20 May 2024
Vijay
United Arab EmiratesSuperb hotel, terrific service, amazing location. Sea view room was awesome will return!!
Stayed in May 2024
Reviewed: 18 May 2024
Sami
Saudi ArabiaAbsolutely nothing!
Very friendly staff. Super clean. Great amenities. Fantastic location. Delicious breakfast.
Stayed in May 2024
Reviewed: 30 April 2024
Zinaida
United Arab EmiratesEverything pefeft. Service, staff, room, food and temperature of the hotel
Stayed in April 2024
Reviewed: 29 April 2024
Apoorav
India- Dinner at the Italian restaurant zeffrano was disappointing. Not at all in league of other dinning options in Baku. Not value for money - maintenance in SPA area is not keeping up. Steam room door was grinding on the floor and hard to open. The inner door of the sauna was rusted. Biggest bummer is that spa is segregated as male female. Where as Ritz Carlton does Family and Adults segregation. IMHO, the latter works best for modern times. - Concierge was diligent but not delightful. We need suggestions not just answers. Provide alternatives, for activities when possible.
+This is the best location to visit most of the attractions in Old City. Everything is 10-15 minute walk (except Hyder Aliyev Culture Center, which IMHO is the standout attraction in Baku ) + property has beautiful interiors, very charming classical themes . Grand lobby, magnificent pool + hot tub + process for customer interaction are strong. The hotel checked about the purpose of our stay via what’s app and then decorated the room tastefully to help us celebrate the occasion. + old city view is fantastic, we had a balcony that enabled us to soak in the beautiful night scape. Especially, graphics on the flame towers
Stayed in April 2024
Reviewed: 20 April 2024
Saoud
QatarEverything.
Stayed in April 2024
Reviewed: 19 April 2024
Rashid
QatarThe air conditioning was not cooling properly
The room was excellent and Location is amazing near to everything like old town and Nizami street The stuff was amazing and helpful
Stayed in April 2024
Reviewed: 17 April 2024
Mashael
QatarNothing
Every single thing
Stayed in April 2024
Reviewed: 17 April 2024
Rachel
United Arab EmiratesThe rooms are beautiful and you can not beat the location.
Stayed in April 2024
Reviewed: 16 April 2024
Haroun
United Arab EmiratesNothing
Really nice hotel friendly staff best location
Stayed in April 2024
Reviewed: 15 April 2024
Waood
United Arab EmiratesNothing
The staff and services are amazing
Stayed in April 2024
Reviewed: 9 April 2024
Racha
United Arab EmiratesNothing
The location The staff
Stayed in April 2024
Reviewed: 12 March 2024
Alexander
Singaporesofas in lobby
location
Stayed in March 2024
Reviewed: 25 January 2024
Danira
KazakhstanThe hotel is located in the heart of the city. Its great for walking distances as you have shops, boulvards, seaside walks, old city nearby the hotel. Breakfast choice is very rich. you can also choose gluten free option.
Stayed in December 2023
Reviewed: 14 January 2024
Shawqi
QatarIt takes time for hot water to come.
Everything was excellent. The staff were very friendly and professional.
Stayed in January 2024
Reviewed: 8 January 2024
Maha
BahrainEverything
Beautiful building best location very warm friendly staff
Stayed in January 2024
Reviewed: 5 January 2024
Catalin
RomaniaWould have loved bigger balconies with chairs and a table 🤭
The staff was great, specially the receiption, very clean, nice arhitecture, cigar bar, very good coffe at the restaurant
Stayed in January 2024
Reviewed: 2 January 2024
Buthaina
United Arab EmiratesThe rooms were hot, AC was not working.
Stayed in January 2024
Reviewed: 22 December 2023
Zinaida
United Arab Emirates👍
👍
Stayed in December 2023
Reviewed: 8 December 2023
_tony
KazakhstanAll was great
Best location, fantastic reception zone, clean and comfortable rooms with extraordinary view on seaside. Best Four Season hotel I have ever stayed. Friendly and accomodative to your needs hotel staff and booking department
Stayed in December 2023
Reviewed: 9 November 2023
Rakhshaan
PakistanGreat location! Amazing service
Stayed in November 2023
Reviewed: 2 November 2023
Sara
PakistanFood wasn’t that great.
The location is fantastic!
Stayed in November 2023
Reviewed: 17 October 2023
Rachel
United Arab EmiratesWe had a few language barriers when ordering room service. Two days in a row, the wrong orders came for breakfast. Other than that, the whole stay was truly amazing.
The property is in a fantastic location. The rooms were beautiful and cleaning was to a very high standard. When faced with a couple of issues they were dealt with and resolved straight away. Management were on site and easy to speak to.
Stayed in October 2023
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