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Reviews of Parallel Hotel 4 stars

Məhəmməd Naxçıvani 15, Yasamal , AZ1065 Baku, Azerbaijan

#56 of 308 hotels in Baku

Guests' Choice

Review score

Based on 190 hotel reviews

8.9

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.0

  • Location

    8.7

  • Facilities

    8.8

  • Staff

    9.6

  • Value for money

    9.1

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 21 May 2024

    9.0
    Great hotel with exceptional staff
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The hotel was a little far away from the old city, but still walkable and I liked being able to see a bit more of the city overall. There are lots of supermarkets and restaurants nearby so it isn't a problem.

    I had a great stay here, the room was huge and well accomodated and the breakfast was delicious! The staff also couldn't have been friendlier - I arrived very early at 6am after a long flight and was given an early check in and breakfast which was much appreciated. Thanks in particular to the night manager who was very accommodating and went above and beyond to ensure I had a good stay.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    10
    A Heartwarming Stay at Parallel Hotel
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 4 nights

    Despite our early check-in around 5 am, Mr. Emin greeted us with such warmth and helpfulness. The room was spacious and comfortable, and room service took great care of us every day. Breakfast was fantastic, with plenty of options to choose from. I asked for some extra cheese, and the friendly staff made sure it was brought to our table every morning. One day, while we were chatting about a birthday plan, the staff overheard us and surprised us with a birthday cake. Their sweet gesture made our stay unforgettable. In a new country, their wonderful hospitality made us feel truly special. We are so grateful to all the amazing staff at Parallel Hotel.

    Stayed in April 2024

  • Reviewed: 19 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    The atmosphere is very calm and friendly. Staff always try to make sure you have everything you need, they are super nice and helpful. Whenever we needed new towels, water, slippers, extra pillow, extra blanket etc they brought us in no time. The breakfast is very tasty and healthy, they even remember your preference and prepare your breakfast according to that in later days of your visit. The location was amazing and we could see the tourist attractions with only 10 minutes of drive. We stayed as a couple and we highly recommend this hotel to couples, families, single travelers. -Sabiha

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 4 nights

    The staff were so amazing and super helpful with all our queries for planning a trip. Super happy with all the service provided. However, the breakfast options could've been better.

    Stayed in March 2024

  • Reviewed: 11 May 2024

    10
    Feel safe
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Professional staff,location near everything&feel like home.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    10
    Baku modern at Nizami
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful hotel in modern style near Nizami metro. Nice room with armchairs,desk,fridge and coffee/tea maker. Delicious breakfast. Very kind reception.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    They just should take more care about the inside things in bed the should renew them always

    Staff were amazing and very nice and the reception guys are great, the location is great they have everything around them restaurants and supermarkets and pharmacies and everything is nice

    Stayed in May 2024

  • Reviewed: 25 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect Good location Clean and safe rooms Tasty breakfast And the main outstanding pleasant service 24/7…

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Nice and nice staff
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No elevator, one floor only Safety box was not working Insulation not much

    Close to coffee, shops, market, Nice staff, clean

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Soundproofing was not that great. You can hear the noise from the corridor and road traffic inside the room.

    Room was clean, size was sufficient. Bathroom was bit small but quite clean. Service was superb. AC was working good. Internet had good speed. Staff was very hospitile.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Compfortable room in a great location!
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    The only comment is that they could change our sheets more often(every 3 days). Also they did not accept payments by card.

    Spacious rooms, comfortable bed and all the necessary facilities were provided.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    10
    The staff is very friendly and always willing to help. Good location and nice clean rooms.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Very nice hotel to stay

    Stayed in February 2024

  • Reviewed: 10 March 2024

    10
    Superb
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The building's entrance and signage could stand some refreshing. An update here would not only enhance the hotel's curb appeal but also contribute to a more welcoming and modern first impression for guests. The rooms, while beautifully appointed and comfortable, could benefit from being slightly larger. This extra space would add even more to the luxury and comfort of the guest experience, allowing for an even more relaxed and enjoyable stay.

    The staff’s approach and communication were exemplary, truly standing out during my stay. I was particularly charmed by the hotel's restaurant, which offered a delightful dining experience that catered to my tastes and preferences. The personalized breakfast service was a highlight, providing a unique touch that made mornings at the hotel something to look forward to. This thoughtful attention to detail in service and hospitality significantly enhanced my overall experience.

    Stayed in March 2024

  • Reviewed: 28 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Soft furnishings of the rooms - carpet, curtains could have been better.

    Spacious, clean rooms Courteous, attentive and helpful staff. All staff members, from the front desk to the restaurant and housekeeping staff were all excellent.

    Stayed in February 2024

  • Reviewed: 26 February 2024

    10
    Great location, great service and a great price.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Emin was incredibly helpful and hospitable. We could not have asked for better service.

    Stayed in February 2024

  • Reviewed: 23 February 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Hairs were everywhere. Cleaning activities should be instected.

    Great location & good price

    Stayed in February 2024

  • Reviewed: 23 February 2024

    9.0
    Exceptional stay. Very helpful from the moment we stepped in. Thanks to all the staff and the reception is always active
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing. Everything was amazing with amazing staff and services.

    Rooms are perfect. Location is amazing with lots of marts, restaurants and facilities. Amazing street. Breakfast of the hotel is phenomenal.

    Stayed in February 2024

  • Reviewed: 31 January 2024

    10
    Fantastic
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    There’s no private parking and you have to park the car in government parking and pay a fee through SMS with Azerbaijani phone line

    All the staff was friendly and helpful and trying their best to serve us They offer a good breakfast

    Stayed in January 2024

  • Reviewed: 25 January 2024

    10
    I wanted to express my sincere gratitude for the excellent service I received during my stay at Parallel Hotel specially
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    I wanted to express my sincere gratitude for the excellent service I received during my stay at Parallel Hotel specially Mr.Azer & Mr.Nijat The level of professionalism and attentiveness displayed by you and your team was truly exceptional.

    Stayed in January 2024

  • Reviewed: 19 January 2024

    10
    Excellent hotel
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    They are really good , must stay there

    Stayed in January 2024

  • Reviewed: 18 January 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Budget Double Room
    • Stayed 4 nights

    Very good location and very good service. And every employees are very nice. I strongly recommend you to stay this hotel.

    Stayed in December 2023

  • Reviewed: 15 January 2024

    10
    A happy stay.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing. Everything is superb.

    Cleanliness, food, behavior .Everything is good. Extrimly happy with the service.

    Stayed in January 2024

  • Reviewed: 5 January 2024

    8.0
    Enjoyable comphy
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Superb

    Excellent

    Stayed in January 2024

  • Reviewed: 2 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location Comfortable clean beds

    Stayed in December 2023

Showing 1 – 25

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