6 Izmir Street, Yasamal , AZ1065 Baku, Azerbaijan
#121 of 308 hotels in Baku
Guests' ChoiceBased on 298 hotel reviews
8.4Cleanliness
8.7
Comfort
8.8
Location
8.2
Facilities
8.5
Staff
8.8
Value for money
8.1
Free WiFi
8.9
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End of dialog contentReviewed: 26 April 2024
Shahbaz
United Arab EmiratesEven though, I didn't want to, but the truth is, I was with my family when we reached the hotel. We stayed in the lobby for more than two hours because check in was late. No one even offered us welcome water to drink. And at the time of check-in, they forgot to tell what services me my family can use, its Mr. Seymour after couple of days later informed us about those.
Branded hotel always tries to keep their services at good standards, but when staff treats you with respect and take care of your needs as if it's their responsibility, the whole experience goes to another level. I am not if it was their training or their own selves. But I will always remember Mr. Seymour, Ms. Nayla (breakfast lady, here memory is sharp) and I forgot her name, the lady who always welcomed us at the entrance of the restaurant on breakfast time. I cannot forget, the restaurant staff, lovely people.
Stayed in April 2024
Reviewed: 23 April 2024
Kristina
United Arab EmiratesGym/pool/sauna are outside of the hotel so you need to walk through the garden to come back to your room - not convenient after a swim, massage and sauna. Towels and bedsheets are old. This kind of hotel should have better quality new ones. Mattress was also old.
Staff were very polite. Location is in a nice neighborhood even though not central but we liked it since it made us walk a lot. You can also use taxi that is not expensive. One night they had a jazz night and it was very nice. Room was big, nice and clean.
Stayed in April 2024
Reviewed: 21 April 2024
Daryl
United KingdomThe shuttle bus was not very clear or easy to use due to different drivers on different days and no one checking the Whatsapp account where you are meant to book it. One driver was super friendly and helpful while another had to be convinced that he would come and pick us up at the time stated on the advertising poster. The walls of the hotel are quite thin and it was very easy to hear the people in the rooms around you. Generally, this was not a problem, but a few occasions with a loud crying child or a family having a lively chat could have ruined the trip. Thankfully all was good by the time we went to sleep (generally). There is not too much to do within (short) walking distance.
The breakfast was excellent. The waiting staff were friendly and attentive. The room was spacious and comfortable although a little 'aged' in places. The gym and facilities are exceptional and a reason to go to the hotel.
Stayed in April 2024
Reviewed: 19 April 2024
Muhammad
QatarNothing.
Courteous and helpful staff, neat and clean rooms and facilities.
Stayed in April 2024
Reviewed: 16 April 2024
Jay18962
IndiaThe room service was not up to the mark in terms of order and service times
The place was as expected and Hyatt standards
Stayed in April 2024
Reviewed: 15 April 2024
Jay18962
IndiaThe room service was poor as the order taking process and the delivery did not match and took lot of time.
The breakfast was very good and had a good selection of food
Stayed in April 2024
Reviewed: 6 April 2024
Denise
United KingdomInterconnecting rooms where it seems you can always hear people. But they moved our room after the first night and then it was fine.
Spacious, comfortable room and bathroom and fabulous gym, pool and spa. Attractive lobby area and helpful staff.
Stayed in April 2024
Reviewed: 2 April 2024
Maguy
United Arab EmiratesThe pillows in the room.
Great Hotel, excellent location and food, and friendly staff
Stayed in March 2024
Reviewed: 2 April 2024
Maguy
United Arab Emiratesthe pillows not comfortable at all
Great helpful staff, very friendly, great food and restaurants.
Stayed in March 2024
Reviewed: 23 March 2024
Nirmal
IndiaGenerally nice
Nice and spacious rooms
Stayed in March 2024
Reviewed: 23 March 2024
Srivastava
IndiaQuality of housekeeping was poor
Food was excellent
Stayed in March 2024
Reviewed: 17 March 2024
Shaini
United Arab EmiratesNothing much
Excellent
Stayed in March 2024
Reviewed: 12 March 2024
Luay
QatarLocation
Stayed in March 2024
Reviewed: 27 February 2024
Aylin
TurkeyNothing
Clean, delicious and polite people
Stayed in December 2023
Reviewed: 20 February 2024
Luay
QatarLocation
Stayed in February 2024
Reviewed: 16 February 2024
Sultan
KuwaitThe Air conditioner not cold
Stayed in February 2024
Reviewed: 7 February 2024
Gautam
IndiaFriendliness of the staff , breakfast was good
Stayed in February 2024
Reviewed: 29 January 2024
Arar
PolandNothing. Nothing, Nothing
I liked it. I liked it. I liked it.
Stayed in January 2024
Reviewed: 25 January 2024
Henny
United Arab Emiratesna
na
Stayed in December 2023
Reviewed: 18 January 2024
Mahmood
BahrainThe room was not totally isolated
I enjoyed my stay in hotel was clean, comfy
Stayed in January 2024
Reviewed: 9 January 2024
Ahamedtr
Saudi ArabiaThe location is not that great if you looking go around you will need to get car. Yet it not all that bad.
The hotel was great. The staff are very nice and helpful. The breakfast was good but it was place was small yet the food was good.
Stayed in December 2023
Reviewed: 3 January 2024
Jerbel
United Arab EmiratesAC wasn’t that cold we need to open the balcony for us to sleep. Food was not that good we had it a room service. It was not complete. Needs to improve the food varieties. We ordered for American breakfast.
The gym and the spa
Stayed in December 2023
Reviewed: 3 January 2024
Zulfira
TajikistanNothing
Super!
Stayed in January 2024
Reviewed: 2 January 2024
Abdulrhman
Saudi Arabia1- AC is on winter mode only, 2- Room service the price is deference from the menu and when you call.
Stayed in January 2024
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