The facility and the bathrooms, especially the shower heads and the bath they were all super rusty and old

Location was perfect, the price was also very good for the location and the staff were super friendly and helping

Stayed in January 2024

Bathroom is bad. Maintenance hasn't done properly. Toilet seat's one screw was broken. Shower wasn't comfortable and hot water consistency was funny. TV wasn't working, screen was cracked. Informed them but..Overall, it's stayable for the price..I would go again.

Location is really good. That really matters. Building looks modern and nice. Bed was comfortable and clean. Room is big. It has weirdly victorian touch with high roof. Staff is friendly and nice. They have okay breakfast and cats :) I would recommend to stay.

Stayed in November 2023

Good location because very near to major attaractions

Staff was helpfull

Stayed in October 2023

bathroom run down, toilet seat broken, shower grouting in a bad state. The bedsheet kept coming off during the night so we sometimes ended up laying on the mattress which was gross.

breakfast was simple but nice, some tea and bread with jams and butter. The room itself was clean when it comes to bedding, but there was just overall dirt such as the old grouting in the bathroom, etc.. cause the place is old. We are young and were there only for 3 nights on a budget, so for us it was okay despite this because the location was great. There was also AC which was super nice!

Stayed in August 2023

economic room was not upto the standard's

the breakfast was good and tasty. we stayed there for 4 nights

Stayed in August 2023

very bad bathroom, all the utilities are very old and barely working. We had bugs in our room and cockroaches in bathroom.

good location and balcony, fantastic historical ceilings, fireplace, floors and building overall. we

Stayed in March 2023

Thank you for your hispitality

Stayed in May 2024

The bed was super comfy, everything was clean and well prepared. Breakfast was exceptional in all days

Stayed in February 2024

i found the location of the hotel on the google maps - there wasnt any hotel. then local people helped us and send us to hotel (the same hotel as was in booking app, photos was the same). in this hotel said to us, we need to go to another hotel with our luggage. it was maybe 3 minutes away. this hotel looked different as was on the photos. the ,,yard,, was discusting, lift was dangerous - if third persont wanted go in the lift, the doors smashed you. reception of this hotel was on the hall, we had door next to the reception, so when somebody coming during the night, we heard everything. it was like somebody talk next to your bed. we booked 3 beds, they gave us 1 double bed and 1 extra bed. this extra bed was horrible, some iron or wood pressed into your back. when we asked about some compensation because of different hotel and bad bed, they said, they can´t help us. in the evening cold water stopped running. we had to go to reception, so they fixed it in 1 -2 hour. breakfast was ok, but nobody asked you if you want water, juice, or coffee - there was just 1 option - black tea.

location was good, in the city centre, near the metro station and next to fountain square

Stayed in April 2024

Good location and good staff

Stayed in March 2024

Good staff,good location and clean rooms.I recommend stay this hotel.Thanks for everything 😊

Stayed in March 2024

Good location and good staff

Stayed in February 2024

Good location

Stayed in February 2024

Everything was good.

Stayed in February 2024

Very nice staff! Very friendly and cooperative. Mr. Aikhan is a very nice person.

Stayed in January 2024

Good staff

Stayed in December 2023

Good Rooms and good heater working best hotel to near downtown best place to live in baku..

Stayed in December 2023

I recently stayed at the ShaLeMaro Hotel in Baku and had a great experience. The hotel was clean and the staff was friendly. I booked an economy room, but they upgraded me to a deluxe room, which was beautifully decorated. The hotel is located near many popular places in Baku, making it convenient for sightseeing. Overall, I highly recommend the ShaLeMaro Hotel for a comfortable and enjoyable stay in Baku.

Stayed in December 2023

Good staff and good location

Stayed in November 2023

The staff were really friendly and trustworthy. They gave me a free upgrade. They also let me pay later when I was checking out.

Stayed in November 2023

Well first of all , staff were pushy, told us to give 10 star for the review as soon as we get in , secondly , room was so dirty , toilet seat broken and most importantly the room has a very bad odor of cigarettes and mold , reason why I did not sleep at all . I tried to call the receptionist but Telephone not working ,my room was in second floor and I had to run up and down the stairs to address the issue. So I waited to tell them in the morning.. the money that I paid, I can say not worth it because I was feeling sick in the morning, probably by not sleeping and because of the smells. There is a hot tub in my room, and I did not even bother to look at it because it’s filthy dirty, I don’t think guests will even bother to see that.. I feel disgusted when I give glance. As much as I can, I don’t want to give this bad review but I am just being honest , this hotel need a complete upgrade if they want business.. even they will offer me a free stay, I would never accept it. Because I felt like , I am going to get sick just to look at it ..

Well nothing at all to like it ..

Stayed in November 2023

The reception is dark, the rooms were quite dirty with hair all over the floor, and the room had a stench. The second day, we left the room key on the basket for cleaning. We returned from Nakhchivan at 2 am. They could not find our room key but found our friend's key. It took them half an hour or longer to find a key to open our room. When we entered the room, the toilet seat was on the floor (I took a picture because I could not believe it). The beds were very uncomfortable. They were also very pushy, asking for us to review the hotel and give them 10 stars.

There's really nothing to like about the hotel. Facilities are run down and dirty. I have to point out that our room had breakfast included, but it was not feasible to eat at the hotel the first morning because our flight to Nakhchivan was early in the morning. However, one of the guys (sorry, I do not remember his name) prepared tea and had bread with spreads for us to eat something before heading to the airport- Thank you for that! The room had good lighting and adequate size. The bathroom sink and shower had running water.

Stayed in November 2023

There is nothing to dislike, the hotel staff was very cooperative

Cleanliness and Hospitality

Stayed in November 2023

The rooms are a bit run down, but for this price it’s totally worth.

The location is great and the the staff was exceptional, they pay attention to every wish of the guest.

Stayed in October 2023