The location, the style and the staff. I haven’t encountered such welcoming and gracious staff like those in years. Orkhan and the others are very helpful and polite. Cheers.

Stayed in May 2024

Location is fantastic. Staff was very nice.

Stayed in May 2024

The inn is as elegant and beautiful as an Oriental fairytale, but what impressed me the most is the service. The dignified manner, the politeness and the hospitality of the staff who treat you as a dear guest in their country is something I have not experienced for years. They are there for you 24 hours. The location turned out perfect. From my room (#8, second floor, spotless, two French windows, electric fireplace, large well-designed shower) I could see the Maiden tower and the Caspian on the horizon (all I dreamed about). The view from the restaurant (open 24 hours) - on the terrace on top - is breathtaking. At breakfast (delicious, made to order) you watch the rooftops of the city slowly waking up and at night you are as if soaring over the city lights of the Baku Bay. The atmosphere was relaxing and quiet, with some live music playing. After a day of walking, I came up just for a pot of local tea and dessert and it was amazing. I would like to thank all the staff for this wonderful experience. I would definitely come back. Some possibly useful details. The hotel is about 30 minutes from the airport. If you install the Bolt app, it's 7 manat. I just took a taxi for 30 manat (beautiful drive). A 7 minute walk takes you down to the water - to the Baku boulevard. Nizami street with busy night life and restaurants is 5 minutes away. The location is quiet on one hand, but on the other hand it's not dark or remote to be scary at night. The entrance is well lit and opens to a square with a historic monument. It felt really safe.

Stayed in February 2024

The staff were amazing, Orkhan, Ravan & Elvin were always ready to help, çox sağol!

Stayed in April 2024

Excellent location. in the center of town. All major sights in the old town within walking distance. The room is furnished. View from the terrace. I would have liked a more varied breakfast.

Stayed in April 2024

Noting it was all good

Centrally located with easy access to old town and the waterfront . Close to great restaurants. Breakfast in the terraced roof restaurant has superb views of the Maidens Tower and Caspian Sea

Stayed in April 2024

The location of this hotel in the centre of the old city was a huge plus for me,most attractions are within walking distance. The hotel is very clean, good size rooms with a lovely fire. Fabulous breakfast served in the restaurant with amazing views of the Caspian Sea and main landmarks. Great evening entertainment was an added bonus.

Stayed in March 2024

The staff was a bit rude and the staff was trying to get more money from us

The rooms were big and the owner was very flexible with our bookings

Stayed in December 2023

Ground floor room was a little noisy as there is a club and when people pass by

Loved the location in the old city. Very easy to walk around the old city and to the surrounding new city. Lots of food options around as well.

Stayed in March 2024

I was blown away by the room I was allocated here - it was huge with a great finish and lounge area. Excellent location in the old town near Maiden Tower and a wonderful, delicious breakfast spread on the rooftop. All staff were really friendly anfd helpful, thanks to Orkhan and the team for a great stay!

Stayed in January 2024

The hotel is located right in the old town. All personal is very kind and helpful. The breakfast is served in the beautiful terrace with captivating Baku seaside view. The breakfast is very big and delicious with domestic amazing food. I will definitely come back to this hotel again. Very recommended.

Stayed in December 2023

The breakfast at the Terrace Hotel which was the same all 3 days we stayed No buffet breakfast with different varieties so vegetarians beware This was the only drawback of the hotel rest all was good

The location of the place the best The people warm kind Shout out to Orkhan and Elvin and our Ruhana amazing help at Sultan Inn😃

Stayed in December 2023

Located in the very heart of the Old City, it's a very charming boutique hotel with a highly professional, very helpful and exceptionally attentive and kind staff. The rooms are very spacious, comfortable, clean and stylishly furnished. The restaurant on the roof opens wonderful panoramic views of the city. I highly recommend this hotel!

Stayed in November 2023

Nothing

The hotel has a superb location. It is located in the Old City, 1 minute from the Maiden Tower, and within a short walking distance to many of Baku's famous landmarks and historical sites. The Caspian Sea is also just a few minutes from the hotel. The terrace on the top floor provides a relaxing view of the Maiden Tower and the sea. The room is tastefully decorated, very classy and atmospheric. However, the real gem of the hotel is the staff. I am very appreciative of Elnaz, Orhan and Firaddin for their exceptional help and support. They made me feel welcome and very comfortable in the hotel and the city.

Stayed in December 2023

Nothing

Excellent

Stayed in December 2023

-Could use more electrical outlets in the room for recharging smartphones and related items. -Being an old historical building, there is no elevator. The staff graciously brings your luggage to the room for example, but the Breakfast Room is on the 3rd floor (views are stunning!) -There is no TV channel apparently in English. There may have been, but all the words on the menu were in Russian (despite the TV language set to English).

-Overall, this is a stunning five star hotel in an incredible central location in Old Town. It overlooks the nearby Maidens Tower, one of the main tourist attractions of Baku. I cannot say enough good things about this hotel, otherwise, this review would be 10 pages long. -The rooms are befitting of the hotels name - Sultan Inn. The ceilings are gloriously high. The window treatments are a rich brown purple with deluxe tie-backs with gold leaf wooden valences. All the doors are 9-10’ high guy u. My room had wooden floors and also a fireplace. The bedroom area is on a slightly raised area (for a little elegance). The ceiling had neat architectural features. -The General Manager is very personable and helpful. I had visa issues getting into the country. The hotel was very patient while I worked out the situation (was in Georgia at the time). -The views from the 3rd floor Breakfast Room are stunning! Breakfast was delicious and included cooked-to-order eggs. The prepared plate of cold items was nothing less than gourmet (cheeses, both hot and cold meats, butter, candied fruits, and various spreads to accompany the big basket of fresh baked goods). -The WiFi worked good. -The water pressure was great with plenty of hot water. -There was daily maid service - a rarity in today’s post Covid world. -The hotel is in a very safe area (even to walk around late at night). -The hotel is extremely easy to find since it’s literally right next to one of the most visited and tallest sites in the Old City, Maidens Tower. After a long day of touring, getting back to your hotel is extremely important! -There are great restaurants and shops only a 2-3 minute walk away.

Stayed in December 2023

Breakfast needs to be improved as it is literally the same thing every day.

Great location (right at the edge of the old town), with a nice bar/restaurant overlooking the old town and Caspian sea. Super friendly and helpful staff. Rooms are very spacious and comfortable.

Stayed in December 2023

The waiters at the bar didn’t always speak English

2 minutes walking from the Maiden Tower, therefore the city center is accessible by foot. Breakfast with view of the city and 24/7 bar and restaurant.

Stayed in November 2023

Room 7 was noisy until at least midnight. It sounded like people were moving tables and chairs in the room above.

Location in the old city and near restaurants is terrific. Our room was spacious and well equipped.

Stayed in November 2023

Location is perfect Very helpful team, especially Ryavan and Elvin

Stayed in November 2023

If you rent a car, note that it is possible to find parking in the old town and it's cheap. However, finding it might be a challenge due to heavy traffic and congestion in the streets. The parking garage the hotel recommends was always full, with ques of cars out in the street. Brush up on your parallel parking skills, and brave the old town - or take a cap.

The hotel is in the old town, and within walking distance to all the amenities you need. You get a great view of the Maiden Tower, and just outside, the Flame Towers is seen. Just a short walk to the sea, and to the Carpet Museum.

Stayed in November 2023

No lift available

Location in old city is really great

Stayed in October 2023

The breakfast was a little disappointing limited choices and no self service element although it's served at the terrace restaurant on the roof of the building with fantastic views. I had dinner there and that was very good.

Very nice hotel in a good location right next to maiden tower. Staff friendly and helpful I would happily return and recommend this hotel to anyone visiting Baku.

Stayed in October 2023

Great place. Room was spacious, well-equipped and quiet (the streets around are practically pedestrian). The breakfast is simply fantastic, in variety, in quality and in the setting - the hotel easily has the best terrace in Baku's Old City. I'd especially mention the personnel - welcoming, attentive, totally helpful and delicate.

Stayed in September 2023