Nothing we loved it all.

Lovely area right on the beach , very clean, the staff were so good, nothing was too much trouble, lots of different areas to relax in. Our room was lovely and was cleaned everyday.

Stayed in May 2024

The visit was lovely. At the end, we asked to get a late check out of 1 hour and we were told that we would have to pay $40. This felt like a slap in the face. After spending quite a bit of money over the 4 days, we thought it was inappropriate to nickel and dime us for one hour. Every day we waited until the end of the day for our room to be serviced, but on the day we were leaving, they were at our door not a minute after 11 am the check out time. It is sad that this experience put a bad taste in our mouth. The other thing we did not like was that you had to cross a lot of rocks on the beach to get to a comfortable swimming area. The club provided boogie boards, but I would have preferred a beach that was more comfortable to swim. Swimming shoes would have been helpful if I had known to bring them. Overall, we found Barbados to be beautiful and the people of Barbados to be some of the nicest we have met.

The breakfast was good and the coffee was good. I would loved to have seen more baked products like croissants. The dining highlight for us was the outstanding food and service at ORA.

Stayed in April 2024

A warm welcome from the staff from the time we made our entrance to the time we exit.

Stayed in January 2024

None

Excellent quality property clean modern excellent location

Stayed in October 2023

Can’t think of anything not to like about the property

The staff! To say they were friendly and professional is an understatement! Every single member of staff has a smile and kind word to say every time you meet them. Nothing is too much trouble they are only too happy to help you.

Stayed in September 2023

Cost

Fit for purpose. More luxury could be offered for the price

Stayed in June 2023

nothing!

Beautifully clean with wonderful facilities, amazing staff and delicious food!

Stayed in April 2023

The delicious food, the friendliest staff I've ever met, the most beautiful beach setting.....I can't fault this hotel. We are already planning our next trip!

Stayed in February 2023

The service ambassador concept is great but is completely dependent on the individual yon get. I would have rather expected them to be more approachable and ensure they pamper their guests. There are better views to rooms but weallocated those.

The staff are brilliant! The welcome is very warm and every member of the staff makes a genuine attempt to understand you well being. That makes the biggest difference. We were here for a special day and Tamara at the resort was extremely helpful in getting us a reservation at their fine dining restaurant which otherwise getsbooked well in advance.

Stayed in February 2023

pools are small

staff are amazing and food is delicious!

Stayed in September 2022

perhaps some quieter time around the pool area without loud music

During our stay we were greeted at Elements breakfast and dinner Buffett Oasis , tapas bar and Oro restaurant by warm friendly staff😊 exceptional service 👍

Stayed in October 2022

We expected the rooms to be a little bigger, and next time, would make sure we stayed in the newer block

Great spot right on the beach Good facilities and spa Excellent food and branded drinks …but the thing that sets this place apart from most resorts are the amazing staff. From the manager to the guys mopping the floors, the staff were incredible - to a person, they were so helpful, friendly and considerate, it made our holiday. Special mentions to Thandeka and June who really looked after us, and were superb. There are more upmarket resorts up the coast, but we were delighted with O2, and had a great holiday

Stayed in October 2022

friendly staff, great facilities, delicious food

Stayed in August 2022

The on-site shop was incredibly expensive for things like suncream, but there is a little mini-market just outside the hotel. Also, the key cards were quite erratic and we had to go back to reception a few times to get them reprogrammed. These are very small niggles about a wonderful hotel.

Beautiful, well thought out hotel with some quirky design finishes. It had a cool, club-like vibe and it was good to be able to visit the sister hotel for a couple of days, just for a change of scene. The staff were all lovely, friendly and helpful, and a special shout-out to June who made every breakfast an absolutely delight. The sunbeds were deep and squashy and it was never a problem to find 4 together.

Stayed in July 2022

Larger portion sizes, stronger drinks and cocktail menus.

Breakfast was good, was very good when they did the buffet. Food was great from Elements and Oro, make sure and eat all courses to feel like money was well spent. Hotel facilities are very lovely, and staff are extremely helpful and very friendly.

Stayed in July 2022

Hotel forgot to pick us up from the airport (which they apologised and made amends for). The hotel also held two events for companies/groups which resulted in restaurants being closed leaving very little dining choice - again the hotel apologised but did nothing to make amends.

The location, the quality of the accommodation and the friendliness and attentiveness of all the staff.

Stayed in May 2022

Nothing to dislike here

Where to start?! From the moment you enter the resort it is very clear that the customer is king. A guided tour of the facilities and then on to the super comfortable, spacious and well equipped room (Rm 423). What a comfortable bed!! What a view to the sea!! …the sunset view from Brisa tapas bar on the roof!! Staff were all amazing but some were simply stars! June, Nada, Jiovanni at the bar and Chris at Oro Restaurant really shone and made our stay even more special. Brilliant! thanks to everyone for a wonderful stay.

Stayed in May 2022

a few of the things that they said would be going on weren’t…. infact there weren’t any pool activities which was a shame. whilst we were there one of the restaurants was closed for I think 4 days for a big conference….. it would have been nice to have been made aware of this and maybe a slight discount in stay rate as we paid for something that we weren’t aloud to use, infact having a big conference booked during our stay definitely but a slight damper on it ….. for a few days we felt like we were staying at a business hotel rather than the romantic holiday we had booked.

the staff were amazing, especially Akheem who went above and beyond to make sure we were looked after and always had a drink in our hand ….. not just cocktails either …. he made sure we always had water on hand, he arranged he’s games on the beach, definitely made our stay special.

Stayed in May 2022

Sea was a bit rough most days

Good food drink and great attitude from staff

Stayed in April 2022

everything

Stayed in February 2022

Though all inclusive, the Restaurants and bars do have closing times. Anything after hours you'll have to source of property.

What isn't too love about this resort!?! The food was amazing, the staff was welcoming, the room had the most amazing view... I could talk endlessly about how amazing my experience was.

Stayed in March 2022

I cant fault anything

The hotel is amazing. The staff are so friendly and the service is incredible. The food was exceptional and the hotel was so clean. The rooms are modern and comfortable. We moved from another hotel in Barbados that was all inclusive and not much cheaper. They were worlds apart.

Stayed in March 2022

Everything

Stayed in February 2022

Nothing

The service was stunning - as was the food

Stayed in January 2022