The only things preventing rating of exceptional was the evening buffet which could be hit and miss and a cocktail menu was hard to find.

Excellent position, all facilities very close to beach. “Reef” just offshore creating very safe shallow swimming area. Very friendly staff. Very clean. Room very nice, comfortable bed, good bathroom. Breakfast excellent. Drinks good. Plenty of towels and good quality soft ones.

Stayed in March 2024

sizzle steak house the filet was great and the stripe steak should have been sent back, but really they should not have served IMU restaurant was a BIG disappointment

beach and pool was great breakfast was good other meals not so good bartenders great everyone was friendly and courteous

Stayed in March 2024

Only issue visitors should notice is all restaurants are closed from 4 pm to 6:30 pm.

It had been a very enjoyable stay in Sugar Bay Resort. Special thanks to Latina at the concierge who has been super helpful. All the staff in the resort are very friendly, including those in the concierge, restaurants, room services and on the beach. We told the concierge that the bathroom fan is not working, by the time we came back from the beach few hours later, it was fixed, super!! All restaurants are good, quite a lot of choices and foods are delicious. The resort is right on the beautiful beach. The sand is white and soft.

Stayed in March 2024

Towels on sun beds Steps in the swimming pool seem dangerous

Location, food and most staff

Stayed in March 2024

Cleaning of passage ways and areas where guests may not be every day is not done regularly . Pity the sporting side especially sailing is not available

Great beach on the South western side Beautiful little bay with the hotel in the beach, excellent food and after 8 nights was always good , loved the gym , all interiors are in good condition outside needs a spruce up

Stayed in March 2024

Wish there had been a deeper pool for swimming. Pool was very shallow.

Beautiful property directly on the ocean. It’s a beautiful strip of beach with clear, calm waters. We got upgraded to a suite which was excellent. Food was very good and staff very polite.

Stayed in March 2024

One of the only complaints I had was not having enough hot water for my showers. The rooms are very nice otherwise and mine was oceanfront and had a gorgeous view.

I visited alone and met so many friendly people during my stay. The property is exceptionally clean at all times. This is a smaller, more quaint resort, which I loved.

Stayed in March 2024

The all inclusive buffet is very busy at breakfast and if you don’t get down there early you could be waiting a while for a table. It seems inadequate for the size of the hotel and number of guests. And nothing happens quickly - even when there is a line of hungry and impatient people 😀

The two restaurants are very good - highly recommended. Buffet food in the evening is ok but not great. Like most buffet experiences , keeping food at the right temperatures is a challenge. There is a good variety though. The beach , loungers and swimming are the best part of this resort - location is fantastic. The beach bar is also great. Attitude of the staff can be a bit variable but that was true of everywhere we went on the island.

Stayed in January 2024

Get to beach early to get a parasol , lunch service sometimes patchy

Beautiful location, on the whole great staff Easy walk to race course, Barbados museum and George Washington house plus to see racehorses swimming on beach Umi and Sizzle restaurants excellent

Stayed in February 2024

The rooms were a bit small and dated

Fantastic location and amazing staff

Stayed in January 2024

Wait time to get served at bar was often 10-20 minutes. Sometimes it was as long as 45 minutes. Bar staff had a bad attitude and were not welcoming and often rude. Bland music on continuous loop played morose songs.

Great location, food superb, nice rooms, good beach.

Stayed in January 2024

Nothing.

The hotel operates as a boutique and as such each person takes individual pride in doing the best they can. The food was delicious (especially the sushi at Umi..!) rooms were comfortable with my favourite White Company products in the bathroom, beach was beautiful with plenty to chairs and umbrellas for everyone (no scrambling at 7am!) and the bar was always plentiful (try the pineapple juice, out of this world!) We would definitely return, you truly get over and above here. The New Year’s party was a particular highlight and the spectacular fireworks on the beach just made the trip for us. Call-outs to Sharon for all her help with excursions, Nikita for kindly extending our room and Kimberly for being a friendly face as well as everyone on the water sports, everyone was so friendly and helpful. For the price you pay, this is remarkably good value 10/10

Stayed in January 2024

Staff sometimes

Food, pool, kids friendly

Stayed in December 2023

There wasn't anything we didn't like. Perhaps a visible price list of additional services may be helpful

Great hotel with good food and service. All the staff are super friendly and pride themselves on providing excellent customer service. Location is good as its easy to walk or get buses around the island.

Stayed in December 2023

I didn't know much about the facilities maybe a map of the resort or hotel should be given at check in ... imagine I didn't even know where the pool was until the night before check out ..also I didn't get hot water in the shower

The beach

Stayed in June 2023

friendly staff, relaxed vibe, Asian restaurant , turtle spotting at the beach

Stayed in May 2023

nothing

very comfortable

Stayed in May 2023

The price of the hotel is just too high!

The beach was fantastic and especially the water sports equipment was really good. The live band on Sunday evening (three ladies) was fabulous.

Stayed in March 2023

only negative was there was no availability at all to use our included dinner at the steak or Asian restaurant on arrival, which would have been nice to experience.

incredible location and probably the best staff ever in any resort we have visited around the world.

Stayed in March 2023

swimming pool too shallow….beachloungers not as comfortable as might be (the ones by the pool better)…could have done with another lift for bedrooms

great beach front - good idea to have the windbreaker rocks…. good choice on restaurants …. beach staff very helpful in setting up loungers and shade umbrellas for guests

Stayed in March 2023

Location and beach great - food very good for all inclusive. The steak house and fusion restaurants both excellent.

Stayed in February 2023

Steps down to room (317)- no hand rail with slippery tiled floor. Potentially dangerous.🚑 Slippery tiles in shower. Airco in room pointing directly at pillow area - silly design leading to stiff neck Food looked good but was bland in taste.

Great staff. Great location. Fantastic beach

Stayed in February 2023

good food and drinks

Stayed in January 2023

Food and drink offering . Poor quality , lack of choice and presentation.

Ocean view room and beach

Stayed in February 2023