Access to sea is down a rickety steep steps.Horrible smell around parts of hotel grounds,big problem with drains!

Breakfast excellent.staff very friendly

Stayed in March 2024

Location was fab - staff were terrific.

Stayed in March 2024

Great

Stayed in February 2024

All a little tired. Needs work, stairs to room, beech bar was good but not big enough. For the money we paid, needs to be a lot better food choices and restaurants. Only 2 and the speciality restaurant Enid’s felt damp and dingy, and basically served same food as main restaurant.

Location was good. Pools excellent and plenty of sun beds/umbrellas and cabanas. Room was lovely, we had a loft ocean view, spectacular sunsets.

Stayed in December 2023

Timing of serving food, cleaning up before time

The breakfast was good especially omelets. I didn’t like that they would start cleaning up before breakfast was actually over. If they need more time they should say breakfast is over at 10 instead of 10:30.

Stayed in August 2023

the meal times were chaotic

staff

Stayed in December 2022

Wi-Fi is very inconsistent not enough seating around pool or beach area- folks leave their towels all day and don’t use chairs

Food options were great! Location was amazing! Staff and service was excellent.

Stayed in December 2022

I did not like the drop-out of the WiFi. There were many times i could not get WiFi. This was despite the fact that there was a wireless router on a pole outside our room balcony. There were several different WiFi connections but all seem to have drop-out.

I like that the staff were friendly, the guests were friendly. That it was very close to a location that I wanted to be in. Although I did not avail myself of many of the facilities on offer My son did.

Stayed in December 2022

The food was not always consistent, some dishes were fabulous and others left match to be desired.

the staff was extremely friendly and went out of their way to make you feel welcomed.

Stayed in November 2022

Building a little tired in places

Location

Stayed in February 2022

They seem to have an issue with the water, which wouldn't be so bad if they kept you informed when it went off and offered bottled water. They have all the right covid precautions in place, but some people did not always follow them and I was disappointed the staff did not challenge them and remind them to follow the protocols.

Beds are really comfortable. Rooms are nice and big and cleaned every other day. The food was far better than I was expecting and overall very good. The majority of the staff are lovely and very helpful, but some could be quite unpleasant which was a shame. The pools are really nice and although there is no beach at the resort, the sea views are breath taking. Good covid protection in place and all staff follow them, which was really reassuring. Low key entertainment, but still nice to have some and they were all very good.

Stayed in January 2022

although all inclusive did not include bottled water in room. didn’t have any branded drinks and all post mix mixers. I like a Gordon’s gin or beefeater but got local gin local scotch post mix tonic . coke etc I feel paid far too much for holiday approx £450 per night for 2 people

the manager was always available and extremely pleasant and helpful. food was excellent and plentiful. all the staff were fsbulous

Stayed in December 2021

I recently stayed at Club Barbados, and unfortunately, it was far from the relaxing experience I was hoping for. In fact, it was one of the most disappointing hotel stays I've had in a long time. This hotel should not be listed as all-inclusive. Nothing about this hotel was all-inclusive. The food was not good and the staff was poor. Customer service was another letdown. The staff seemed disinterested and indifferent to guests' needs. When I tried to address my concerns with the front desk, I was met with apathy and a dismissive attitude. I do not know how this hotel got 4 stars reviews.

Breakfast was decent. This place should not be listed as an all-inclusive. I recently visited, with high hopes but left utterly disappointed. The service was not just lacking; it was downright poor. I asked for my room to be provided additional water bottles and was told to purchase water from the hotel store.

Stayed in April 2024

hotel is very tired and needs a complete refurbishment. Not great value.

perfect location for restaurants and attractions.

Stayed in March 2024

high variety of food and drinks, I have really appreciated the cooking stations (even at breakfast time) for live preparation of food and showcooking.

Stayed in February 2024

The bathroom was very basic but it didn't matter in the bigger picture.

The location in St James was excellent and we were there for the Hole town Festival which we didn't realise when we booked. The staff here are amazing and the reason why many people come back year after year.

Stayed in February 2024

Wished there had been a proper beach

We had a superior garden room and it was so spacious, also everywhere was so comfortable

Stayed in January 2024

the food was cold, they down graded our room from the one i booked, they tried to charge us twice for the resort fee

the food was cold at most meal times

Stayed in December 2023

Location

Stayed in December 2023

excellent choices of food-serving staff very friendly

Stayed in February 2023

The buffet style food was ok but saying that the à la carte dinner was super.

The staff were fantastic, so friendly and helpful. A good comfortable room, with air con. Short walk to lovely beaches.

Stayed in December 2022

I didn’t like that the WiFi dropped out quite often. This was despite there being a router outside our balcony on a pole. This was the only frustrating thing to an otherwise perfect holiday.

I like the hotel, the grounds. The friendly staff. The fact that there was always something to do. I came to celebrate my 70th birthday, not only did the staff make it an exceptional birthday, but the hotel guests made it even more enjoyable.

Stayed in December 2022

I loved everything

The food and service was awesome

Stayed in December 2022

See previous report

Club Barbados was Ok but probably not the best place for me as I only wanted breakfast and did not want to stay around the hotel. It was a little to busy and loud eg music in the evening for me but I think to be fair they did what they did well for much of their clientele. I also had and have an ongoing issue with the high resort tax which was imposed and not communicated by their staff accurately. My credit card was taken on registration and they said nothing was taken from it but that was not the case.

Stayed in March 2022