The shower water temp control , the air conditioning sometimes was a bit up & down

The location and general vibe of the hotel was good. Facilities and breakfast spread were excellent. The front office staff Ms Noor, Apu, Sharafat were extremely cordial and made me very comfortable and cared

Stayed in April 2024

I had a very good time, breakfast is great, as well as staff. Especially Jannat, Elsia and Anamul. Will come back.

Stayed in April 2024

Outstanding Employees, always someone there to support you. Nice comfortable rooms. Beautiful Lobby area with a aquarium which gives you a relaxing feeling. I was in Dhaka for a Business trip, after stressful day the complete stuff welcomes you with a smile, which gives you a home feeling. Thank you Mrs. Noor for your help always. Will come definitely next time again.

Stayed in April 2024

Reception was a bit slow in check in and out

The best part of the hotel is the breakfast and the staff providing it. The restaurant reception hostess, Jannat and every single one of her colleagues are amazing and make the stay in the hotel very enjoyable. I would have changed hotels as I was there for a longer stay but didn't because breakfast was the best part of my day (food was great and varied, atmosphere is great and staff is very attentive and natural)

Stayed in February 2024

In my opinion a bit overpriced. The room, prices in cafe/restaurant, minibar , spa overpriced. When I arrived I was suggested to pay more than the room rate, to use for expenses during my stay. I didn’t like that. I like to see and then pay.

Nice and clean room. Good bed and breakfast. Great staff during breakfast.

Stayed in February 2024

The price was higher when I paid at the front.

Stayed in January 2024

Exercise mat in gym was not well maintained

Excellent location, safe, clean

Stayed in January 2024

Breakfast buffet. Nothing like Amari bangkok

Lack of local food , like Bengali sweets for breakfast etc, no local dhaka cheese

Stayed in December 2023

travel desk forces you to take hotel transport which is very expensive. Not supportive in helping about the local travel

location, clean

Stayed in May 2023

Security every time you enter the hotel was a long and tedious process, though the staff were friendly just an inconvenient step if youre in and out of the hotel multiple times a day

Location was very nice, views from the hotel gym was spectacular. Cleanliness of the hotel and the room was spot on.

Stayed in May 2023

I would have liked a room with a better view...and when I got into the room the housekeeping hadnt left the room tidy . The garbage bin was on the writing desk. These things matter. Housekeeping staff need to be a bit more careful. The next day as well even when I left a Room Make Up sign outside it had to be an extra call to get my room cleaned.

The hotel is very well located and excellent F&B. Especially the breakfast. The staff are beyond courteous and helpful and as a single woman traveller they took extra care that I was safe and comfortable.

Stayed in March 2023

More choices in in room dining and non spicy food . Spa could be cheaper for in house guests.

breakfast had many choices and the location is very good.

Stayed in March 2023

These are only some minor gripes which hopefully the hotel could improve on. - The hot water is good but could be better, maybe another 1 or 2 degrees hotter would be ideal. - As above, on the first night, the water when showering leaked through under glass door, although this was resolved swiftly. - On the last night, we noticed there were a couple of mosquitos in the room. Although very difficult to control in a country like Bangladesh, I think it'd be better if housekeeping would spray some aerosol every day. Despite these minor gripes, we'd rate the stay 9/10. Thanks Amari Dhaka!

This is our 2nd time at Amari Dhaka. The overall stay was fantastic. - The check-in process was smooth. - The room was very clean (my family have OCD with cleanliness). - The room was quiet and very comfortable. - The breakfast buffet was great, there were a lot of options and the waiters/waitresses were very attentive and polite, even having conversations with them. - Staff gave us recommendations on where to visit and where to buy mitai/mishti (Premier Sweets) and you will not be disappointed. - Hotel has a 24 hour restaurant lobby which is handy when you want to wind down at the end of a busy day. - Their hot chocolate is bliss! We did have an issue on the first night, the water when showering leaked through under glass door. We did tell reception and they swiftly resolved it, which was great. But a word of caution, just put a towel under the door just in case.

Stayed in January 2023

Toilet seat in my room not practical style . There was no flush too in the toilet. This applies to all toilets in all rooms

Perfect Staff . Caring and well trained

Stayed in January 2023

20k for a room but a breakfast is not included (whereas inclusion is mentioned among available amenities). I wish this would have been different. Lovely room though.

Stayed in January 2023

Price on room service meals are bit high.

Breakfast was good. The manager Pathaan was excellent, a very nice person. We did notice bugs, roaches.. being a city hotel may be hard to control, more deep cleaning may be required.

Stayed in December 2022

Alcoholic drinks are very expensive, paid about 9 € for one beer (350 ml). All together a little bit overpriced.

Very friendly staff. Very good location. Breakfast buffet was great as well as dinner. Spacious room.

Stayed in December 2022

Room phones need fixing

Wonderful service. One of the most varied and tasty breakfast buffets. Excellent massage

Stayed in November 2022

There is still room for improvement for the cleanness of the serving and the food in the breakfast restaurant. The hotel should not go for abondance of choice but rather for quality. Fresh bread at breakfast would be a must.

It was a nice discovery after 30 years traveling in Bangladesh. Nice location; well designed building very bright; very nice rooftop and lobby coffee shop. Staff very friendly, caring and professional.

Stayed in November 2022

Slight smell of perhaps kerosone outside (and a little inside) my room (masked by incense burning in corridor). NB not so bad that I needed to be ask to be moved. Some gym machines not working when I was there.

Great breakfast and very helpful waiting staff. Handy informal meeting spot for work in basement. Small but useful gym.

Stayed in May 2022

The restaurant during dinner time has very strong smell of certain seafoods which can become bothersome because there didnt seem to be enough ventilation!

The location and size of the room!

Stayed in May 2022

Food could be better

The staff were very helpful

Stayed in May 2022

Buffett at the Amaya restaurant was mediocre.

No complimentary breakfast was provided. The room rates are pretty high. Breakfast should have been included.

Stayed in February 2022

The cleaning around the toilet was not clean. There were traces of previous guests. There are old stains in the bathroom. There is not enough electric adapter in the room.

The staff compliments the warm hospitality and friendly guide.

Stayed in January 2022