Waves 1, Ritz Tower Dargah Gate, 3100 Sylhet, Bangladesh
#7 of 33 hotels in Sylhet
Guests' ChoiceBased on 1086 hotel reviews
7.8Cleanliness
8.0
Comfort
8.0
Location
8.9
Facilities
8.0
Staff
8.5
Value for money
8.0
Free WiFi
7.6
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End of dialog contentReviewed: 24 May 2024
Jitu
United KingdomI didn't find anything that I didn't like
Overall, enjoyed my stay. The breakfast was also Excellent - Wodehouse variety of choices available. Liked all the facilities available The staff were also very friendly - Special appreciation to Marhab the receptionist who was very informative and helpful - excellent service from him! Will definitely visit next time! ☺️
Stayed in May 2024
Reviewed: 24 May 2024
Md
BangladeshThe behaviour of security guards
I thoroughly enjoyed their breakfast and the convenient location, resulting in an overall positive experience. I also absolutely loved the infinity pool – it added an extra layer of enjoyment to my overall experience.
Stayed in May 2024
Reviewed: 22 May 2024
Rasel
BangladeshYou can't order food from outside, reception persons are not good. It was a great hotel but losing its quality day by day.
Room service
Stayed in April 2024
Reviewed: 21 May 2024
Mohammad
BangladeshIf the room”s are smoking friendly then it will be good for me
Overall service and location as it was near from area of office work
Stayed in May 2024
Reviewed: 18 May 2024
Tanim
United KingdomStaff was great
Stayed in May 2024
Reviewed: 15 May 2024
Zunaid
Bangladesh1. Room Service
1. Location, 2. Comfort, 3. Breakfast
Stayed in May 2024
Reviewed: 15 May 2024
Mortoza
Bangladeshneeds to improve the wifi its pretty slow and the connection keeps dropping
Stayed in May 2024
Reviewed: 13 May 2024
Md
BangladeshExpect more Service
Location & Place
Stayed in May 2024
Reviewed: 13 May 2024
Muntaha
Bangladeshsome food from the Antalya restaurant . the pasta disnt have much spices in it and the soup’s prawn portion was too much little and it didnt have meat as it was said in the menu
the staff service . they were so well behaved and gentle that we just have to go back again Inshaallah
Stayed in May 2024
Reviewed: 30 April 2024
Rafikul
BangladeshI wanted to celebrity one of my friends birthday in my room , But receptionist woman did not give me the permission
their swimming pool and food as well as cleanness
Stayed in April 2024
Reviewed: 25 April 2024
Hasina
United KingdomLittle dated
It was a nice hotel, needs some modernisation
Stayed in January 2024
Reviewed: 23 April 2024
Jitu
United KingdomStaff very friendly sumon and Reception mariya very helpful thank you all definitely coming Back again 👍
Stayed in April 2024
Reviewed: 9 April 2024
Sarwar
NetherlandsLiterally i found a cockroach in my food from their restaurant. I asked in the hotel reception and take it very easy what made me think that they are used to these kind of complaints from their restaurant.
Good location in city. Shopping area restaurants are very close by
Stayed in April 2024
Reviewed: 21 March 2024
Khan
BangladeshRoom wasn’t sound proof. People walking on the corridor which sound trouble sometimes.
The hotel situated at heart of the city. Swimming pool and complimentary shari was good
Stayed in March 2024
Reviewed: 21 March 2024
Richard
United StatesForgot to mention that when my WhatsApp text was not answered, I called. It rang three times and went into a recording. Tried again in disbelief, same thing happened. Something is drastically wrong here! Told the manager who had no answer.
I stayed here 5 years ago when most front desk people were men, knowledgeable men who printed my boarding pass and arranged daytrips. This time, most front desk people were young women who did not know how to print a boarding pass. To top if off, I sent a WhatsApp text to one of the numbers on the business card, requestion a shuttle pickup at the airport. Nobody at the airport. Took a CNG. The desk said they never received my text because they use the other number on the business card. Duh???!!! Some guests felt the hotel quality had gone downhill.
Stayed in March 2024
Reviewed: 20 March 2024
Kush
NepalNeed to change the room since there was a water leak
It's ok
Stayed in March 2024
Reviewed: 16 March 2024
Uttam
BangladeshIt should have more cleaner
Value for money hotel
Stayed in March 2024
Reviewed: 13 March 2024
Pijush
IndiaNil
We enjoyed our stay
Stayed in March 2024
Reviewed: 13 March 2024
Kabir
United KingdomI didn't like that I have to have a pass to use the swimming pool, but I do understand why this is in place as there are a lot of 'day users' of the pool.
The rooftop swimming pool and the view from it are truly amazing. https://youtu.be/hjQE2I4S7UU?si=R7uggiq1GQacwyac
Stayed in March 2024
Reviewed: 9 March 2024
Liby
IndiaBreakfast hall was very crowded and the food was ok quality. The bed was very bouncy.
The hotel was well located. The roof-top restaurant was very good. Staff at the reception, concierge and restaurant were very professional and ready to serve.
Stayed in March 2024
Reviewed: 5 March 2024
Bilal
BangladeshStaff need more welcoming smile maybe professional training room was clean but sticky 1 bathroom towel had black marking I thought it was used
Location was great and soundproof room
Stayed in February 2024
Reviewed: 28 February 2024
Munaim
United KingdomStandard is not as 4 stars.
Location is in very good place. Staff are helpful.
Stayed in January 2024
Reviewed: 23 February 2024
Nazir
United KingdomThe shower/bathroom could've been better presented
Location perfect Customer service was excellent 10/10 The restaurant was amazing The room was okay and comfortable
Stayed in January 2024
Reviewed: 13 February 2024
Laskar
BangladeshThe lid of a dustbin didn't work
Excellent
Stayed in February 2024
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