Nothing to say

All good

Stayed in December 2023

There wasn’t no hair dryer plus shampoo shower jel and lotion was given half way

I always wanted to be in this location since it’s safe and convenient for me to move around

Stayed in November 2023

A bit expensive compare to 4 start hotels

Safe , secure, excellent customer service

Stayed in October 2023

Everything was ok, it was value for money!

It’s within reach.

Stayed in August 2023

Found the pillows slightly too firm - and four all the same on the bed. Could improve by having a range on the bed to allow guests to choose comfort level. Nitpicking - all in all was a very comfortable and pleasant stay

Very well priced for a good neighbourhood. Staff are excellent - very willing to help with foreigners to find solutions (troubleshooting Uber for example). Provided good recommendations for local places to eat, and stored luggage etc. Food services are good and reasonably priced.

Stayed in August 2023

price is not as per the hotel infrastructure

spacious rooms

Stayed in June 2023

Location was good and easy to get around. The hotel was nice, neat and clean. The staff were very nice, kind, polite and helpful. I stayed there for 8 nights and the staff made me feel at home.

Stayed in June 2023

All good nothing to complain about.

Service good. Food tasty Poolside bar area Rooms clean and good size Shuttle service excellent to Airport

Stayed in February 2023

Car parking

Everything except parking place

Stayed in September 2021

Starting front the front desk to room service plus the location great experience. Have to mention loved there door man service very much. I requested for an early check in plus late check out which helped me big time. I’m looking forward to stay there near future. Five star service 😊

Stayed in August 2021

The hallways should be air conditioned too.

The swift check in and professionalism of the staff.

Stayed in September 2021

Our go to hotel when in Dhaka for business. We always look forward to staying here. Super friendly and professional staff. Rooms are a good size with everything you should need. Clean and comfortable. Restaurant great food selection to suit all tastes. Excellent location not too far from the airport and we used the hotels chauffeur service to pick us up and return back ( no issues ) Always lovely to be greeted with a warm welcome here and valued as returning guests.

Stayed in December 2023

Absolutely nothing to be unhappy about.

It was our second stay a this hotel, we had such a great experience the first visit we decided to rebook again. The facilities and location was great. What really does make your stay here even better is the staff. From bellboy to management the level of service was excellent. The restaurant is superb with a varied menu to suit all tastes, the food from the roof top pool area was superb too. We did not eat anywhere else in Dhaka because we were so happy with the quality and quantity.

Stayed in September 2023

N/A

Hotel location is very good, in the nicer part of Dhaka and not too far away from the airport either. The staff here can’t do enough for you, they are so helpful and welcoming. We are an unmarried couple and stayed in the same room together with no problems at all. There is also a rooftop bar where you can buy beer, albeit all food and drink is quite expensive. The rooms are spacious, however we booked a king suite which I wouldn’t recommend, as there really doesn’t seem to be much difference between this and the regular room which our friend was staying in. The beds are clean and comfortable, and we slept well every night. The showers are hot, all products are provided and towels are provided too. Room service is done timely and efficiently. Breakfast is excellent, and there is always a large range of choices available, including vegetarian options. I had a poorly tummy and the staff kindly made me special ginger teas every morning. Wi-Fi works excellently throughout the whole building. We didn’t use the pool area or the fitness centre, but both areas looked very well maintained. Overall, a fantastic stay in Dhaka and one which we would recommend to anyone visiting the country.

Stayed in August 2023

staff at reception. extra charges i.e spare bed.

the pool. the food.

Stayed in August 2023

Tasty and had a good variety of food. Staffs are very friendly and responsive.

Stayed in August 2023

The hotel offers great value for money with its affordable rates and excellent service. My room was spacious and comfortable, with a nice view. They have a fully equipped gym, steam room, sauna, and a rooftop swimming pool. There is also an amazing rooftop lounge called TRIBE, love the 360 degree views. The other restaurant is 24 hours open called Terra Bistro, the foods top notch. The breakfast served there is delicious with a wide variety of options to choose from. The place has everything you need, and definitely recommend this place if you’re in Dhaka!

Stayed in May 2023

The room was clean & specious. Food was exceptiona,l specially the complimentary buffet breakfast, what was full of different subcontinent dishes. Also very much greatful to the staffs whome are taking care of me from checkin to checkout. Recomend to stay in Platinim Grand.

Stayed in May 2023

The rooms were spacious, clean and well maintained. The entire staff, right from the front desk, room service, restaurant staff to the security team at the gate, were polite, professional and efficient.

Stayed in December 2022

Hospitality is great. Food quality is good Staff are excellent. Other facilities is also good. Hotel vicinity is convenient for our office. Nearby locality is good, shopping facility and other facilities are available.

Stayed in November 2022

The customer services not upto the standards.

The location.

Stayed in November 2022

The room space, the room smell and facilities.

The location of the hotel ia nice

Stayed in July 2022

silence

good

Stayed in June 2022

Terrible stuff period.

The service was terrible. I had asked for towel three times, didn't arrive at the room. Later on that day asked for a tissue box two times, it didn't arrive. The worst part is, a room service guy entered in the room in the morning. I didn't put the laundry sign in front of my room so there was no point to ring or enter in the room, but he did. The front desk apologised, but they said to respond to that later on and will also inform me about that, but I didn't receive any mail or call. Overall, TERRIBLY POOR stuff and management, slightly overpriced compared to what they offer, there are better hotels around. Location was good though.

Stayed in December 2021