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Reviews of zooFamily

House 10, Sector 13, APT 5A, Shah Makhdum Ave, Uttara 5A, Uttara, 1230 Dhaka, Bangladesh

#5 of 126 hotels in Dhaka

Guests' Choice

Review score

Based on 33 hostel reviews

8.9

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.8

  • Facilities

    9.0

  • Staff

    8.8

  • Value for money

    8.8

  • Free WiFi

    9.6

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Showing 1 – 25

  • Reviewed: 28 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Unexplainable and best experience ever

    Stayed in May 2024

  • Reviewed: 25 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Another great experience with this property. I must say they are improving day by day.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    Very Good...
    • Business trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 1 night

    Nothing.

    This hostel is great to stay... -Friendly and Responsible Host. -Room quality is great...Prepared, Clean with facilities) As a traveler you can find almost every facilities.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    I feel better about your facilities so i hope this comfortable service for you will continue forever

    Stayed in April 2024

  • Reviewed: 30 April 2024

    8.0
    I really appreciate your effort.
    • Leisure trip
    • Group
    • Bunk Bed in Female Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was served everyday.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    10
    Best Hostel in Bangladesh
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    It was an excellent experience. Specially Mr Akib was very helpful though no authorized person from the hostel was not available while check in. But they were very helpful and solved the issues over phone with their care taker.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    10
    Best place Dhaka
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    No money exchange

    Best hostel stay at Dhaka

    Stayed in April 2024

  • Reviewed: 11 April 2024

    10
    Best hostel in Dhaka city
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    They don’t have money exchange

    Best hostel in Dhaka city; it was very close to airport. And it was like a 5 star hotel stay ….

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Thank you for a great stay
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean - Super nice staff - Many restaurants & cafés are within 200m walking distance - Super convenient location - if you want to go to old dhaka, the metro is a 5 min drive away & only takes 40 min by metro to go there & hostel is only 10 min drive away from the airport

    Stayed in April 2024

  • Reviewed: 6 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    The time in the hostel was enjoyable. Felt like at home. The staff is friendly and easygoing. 👍

    Stayed in February 2024

  • Reviewed: 4 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Thanks to everyone at the hostel who made me feel welcome, especially Al-Amin and the rest of the crew working there!

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Bunk Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Good

    Good

    Stayed in March 2024

  • Reviewed: 27 February 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    This was my first hostel experience in dhaka and I have to say it was worth every single penny. First of all for Dhaka prices it was cheap with a 5 star service and facility. Absolutely loved it and would come back again :)

    Stayed in February 2024

  • Reviewed: 6 February 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    The behaviour

    Stayed in February 2024

  • Reviewed: 3 February 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 1 night

    Best Service...this was great

    Stayed in February 2024

  • Reviewed: 3 February 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 1 night

    Location was very nice. The breakfast was great. The check-in process was smooth. The room was very clean. The room was quiet and very comfortable.

    Stayed in February 2024

  • Reviewed: 27 April 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    There were no one for housekeeping. Once a bed is being vacant then someone should change the bedsheets, pillow cover etc. I guess everyone should get a locker free of charge to keep the valuable items and money.

    The location was good. The place is clean too.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    1.0
    Unfriendly to women; bad manners
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    1. Awful check in experience. I decided to try this hostel in Bangladesh because a friend stayed here and rated it good. I booked a bed in the female dormitory, but there was already a male guest there. After some discussion, the staff decided to moved the male guest to another room, but later on I found out that more male guests were supposed to check into the same room that day, I was confused about the purpose of the initial move. I insisted on getting the accommodation I had booked, or else I would switch to another hotel. (I already started searching hotels nearby.) Eventually, after the manager's approval, the staff arranged a vacant room for me with bunk beds on the balcony, which was okay, except that when I was exhausted and wanted to rest, the staff was still slowly tidying up the room and fixing the fan. Upon arrival, the staff introduced me to the prices of the beds, but I had informed him that I had booked through Booking.com with a fixed price. After checking in, he still asked me to choose a price for the bed, which puzzled me. I wasn't sure if it was an unwritten rule of the hostel or just his mistake, but I insisted on paying according to the order. He took the money and kept the change without asking me, I asked for my change he just smiled and left, ridiculous. 2. Terrible bathroom. The bathroom door was see-through, which made me very uncomfortable, I had to hang my clothes behind it for privacy while taking a 1 minute shower. 3. The staff's manner was poor. He remained shirtless indoors and disregarded my request to cover up. He even brought a male friend into the hostel and let him stay in my room while I was out, again ridiculous. He moved my shoes without asking me, but I caught him in the moment and i requested him not to touch my things. (I've never seen any hostel staff touch guests' belongings before.

    The mattress and bedding were comfortable; I slept on the top bunk with a large fan, so it was quite cool, but the bottom bunk might be hot.

    Stayed in March 2024

  • Reviewed: 27 April 2024

    6.0
    Clean Hostel Not Far from DAC Airport
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    1. To know the price for an airport pickup from the hostel, you need to first let the hostel know your whatsapp or skype account. 2. The visa-on-arrival at DAC after midnight in my case took more than 1.5 hours and I found no hostel pickup thereafter, because the hostel pickup was there and cannot wait that long. 3. The airport WiFi at DAC did not work with my cell phone at that night of my arrival, so whatsapp/skype did not work for me either. 4. I called the hostel's Tel. printed on my booking.com confirmation, unfortunately that Tel. Nr. was not reachable at that midnight of my arrival in DAC. 5. No local SIM-card was procurable at that midnight in DAC, but indeed, a Jägermeister drinks from duty free shop is procurable at midnight !? Believe it or not.

    Close to the airport: 200 to 300 Bangladeshi Taka (approx. USD 2-3 ) with a Tuktuk for approx. 20 - 30 minutes from hostel to the airport. Friendly receptionist, good furnished kitchen with drinking water and breakfast provided free. Clean room. Local street food and good restaurants are all closeby Super markets and a bank ATM are a few minutes away on foot. A metro station is reachable by Riksha, though it would be a good idea to use google-map to help the riksha to find your destination on your way back to the hostel.

    Stayed in March 2024

  • Reviewed: 19 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 18 May 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Bunk Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 8 May 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 13 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 28 April 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 17 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

Showing 1 – 25

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