Our room had a permanent bad smell. The employees were aware and did their best to help. We left the window open to make it bearable. It would have been nice to get a discount for that, but it wasn't offered.

The breakfast was totally yummy. You can make your own waffles! It was great to relax at the Spa area. The room is nicely decorated and employees were very nice and helpful.

Stayed in April 2024

The breakfast was decent, but more vegies/fruits would be appreciated. Also I missed plant-based milk/diary products. Healthier types of bread could be a good addition to the breakfast.

Clean, spacious room. Polite helpful staff.

Stayed in May 2024

the works on the next building start at 6.30 am !

Perfect stay ! All comfort is there.

Stayed in April 2024

Coffee tea area might have been better stocked at times. Mugs, Dishes, milk etc. fruit would be nice

Stayed in March 2024

Pool and sauna

Stayed in January 2024

The bed mattress was way too soft for our taste - that resulted in bad quality of sleep

The pool and sauna were nice, room was clean. The stuff was friendly also. Located well

Stayed in April 2024

Very noisy. Not their fault but lots of construction work happening locally that started very early.

Great pool

Stayed in March 2024

Pool

Room

Stayed in February 2024

Concrete floors mean noise echoes around. Also a bit of street noise from partygoers at night but it is in city and not a major issue..just a few minutes here and there

Location, staff and facilities like coffee in reception and pool

Stayed in March 2024

Decaf coffee pods would be nice.

The quiet corner it occupies. The beautiful furnishings and gentle light that soothed and relaxed you as soon as you entered and which is replicated in the room. So stylish and modern but warm and inviting. Super clean, not a mark anywhere, makes you feel you’re the first to stay. Laid back.

Stayed in March 2024

Good location, nice breakfast, cosy loby

Stayed in February 2024

More people on the check in desk. It was quite slow.

Really helpful staff when we needed assistance

Stayed in February 2024

There is no door between the bedroom and toilet in the room. Might be uncomfortable for some guests. Also breakfast lacks fresh fruit cut in pieces. But overall experience is positive. We may return to this hotel

I loved sauna with a small pool with hydro massage. We stayed for 1 night and visited it twice. The room was cosy and nice. At the reception area there were hot chocolate, ice tee and croissants free of charge. Breakfast was good.

Stayed in February 2024

The breakfast was bad. The hot food was luke warm, the eggs overcooked and the meat and hashbrowns undercooked. There was hair on the cheese. Things got refilled very slowly. Not worth the 23 € and very disappointing. The room itself was a bit beaten up and there was a loud construction site next door that started construction very early.

The staff was friendly and the pool and sauna were a nice treat.

Stayed in February 2024

No

Very convenient location. (Was a little put off on approaching it down a side road with abandoned building site next door - but the hotel was lovely). Easy to walk to the centre or museums. Breakfast had a varied selection of choices. Room very comfortable with large bathroom. The pool was relaxing. Free drinks in reception as well as room facilities.

Stayed in February 2024

Breakfast Area. Below zero, very small. Breakfast is more like a 3-star hotel.

The bed is very comfortable. Big bathroom with separate toilet. The location is perfect, just e few minutes walk from everything around the center. Very quiet neighborhood. Wifi is good. We had a free bottle of water in the room upon arrival and free espresso capsules. Quick check-in. Polite staff Also, the hotel offers complimentary coffee and tea in the lobby along with croissants.

Stayed in February 2024

The pool is nice for a dip, but far too small to swim in.

Nice room

Stayed in February 2024

Breakfast

Location, design

Stayed in December 2023

Did not have Breakfast

Stayed in December 2023

Sound proofing

Location for galleries, independent shops and cafes, restaurants; proximity to Centrale station

Stayed in January 2024

Wellness - zeer goeie sauna. Ligging perfect

Stayed in December 2023

This was the smallest room although the most expensive room we stayed in during our time in Brussels. You can hear other people showering in the morning.

Really nice hotel in the heart of Brussels - very friendly front of house staff who were extremely helpful and made the stay really great. The hotel is decorated well and is very clean. The pool was lovely for a relaxing evening.

Stayed in December 2023

Pool was cold Breakfast was subpar and limited

Location Friendly staff Comfortable bed Clean

Stayed in December 2023

Chaos at breakfast , have to tell staff this is empty for refill

Quiet and still not far from center. Clean room . Due curtain of the shower , bathroom gets immediatly wet

Stayed in December 2023