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Reviews of De Keyser Hotel 4 stars

De Keyserlei 66-70, Antwerp District, 2018 Antwerp, Belgium

#75 of 75 hotels in Antwerp

Guests' Choice

Review score

Based on 517 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.2

  • Location

    9.0

  • Facilities

    6.8

  • Staff

    7.7

  • Value for money

    7.0

  • Free WiFi

    7.7

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Showing 76 – 100

  • Reviewed: 1 January 2023

    6.0
    Take the price into account, it's an average experience , but not qualified for 4 stars.
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    When I entered the room, towel was still on the floor and bed wasn't be made. It was not ready. So I changed a room, but the hairdryer was broken, kettle was very dirty with scale. I asked the staff to get an extra hairdryer but he said they had no extra one. The air conditioner made loud noise.

    Breakfast: There are not so many varieties for choose, but it's ok. Location: perfect location, very close to the central station Bed: soft and nice. Price: reasonable

    Stayed in December 2022

  • Reviewed: 19 December 2022

    8.0
    Prima verblijf. Value for money
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night

    nvt

    Prima kamer en voorzieningen

    Stayed in December 2022

  • Reviewed: 16 December 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Niets

    Was perfect

    Stayed in November 2022

  • Reviewed: 13 December 2022

    8.0
    great location for exploring Antwerp
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    all good

    excellent location and very cosy

    Stayed in December 2022

  • Reviewed: 10 December 2022

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    the wash basin

    the location and the price

    Stayed in December 2022

  • Reviewed: 1 December 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The noise in the room, something on the pipes was not working

    The location amazing, 2 min by walk to the train station

    Stayed in December 2022

  • Reviewed: 26 November 2022

    7.0
    Again a nice stay after staff promtly solving a technical problem; in the morning a fine breakfast !
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night

    There was a technical problem in the room above our room which gave interference with our room. The staff solved the problem immediately by giving us another room.

    Nice staff, although it was after midnight we arrived. Good breakfast with a variety of food

    Stayed in November 2022

  • Reviewed: 20 November 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel and location were fine. The corridor only had a bad smell to it and it was a bit noisy.

    Stayed in November 2022

  • Reviewed: 10 November 2022

    6.0
    Best Location, Average facilities & comfort.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    The Bathroom facilities - Bath Tub was really small, Bathroom exhaust was not working. The Bedroom - The electric points were almost under the bed, the size of the bed was small for 2 people and pillows were hard.

    The Location

    Stayed in November 2022

  • Reviewed: 7 November 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The air conditioning can only be changed by reception and I suspect that they turned it off at night. The main photo used for advertising is one of the Central railway station.

    Location

    Stayed in November 2022

  • Reviewed: 28 October 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Facilities need updating and air con didnt work in one room and only worked for afew hours in the 2nd room they provided.

    Close proximity to train station. Walking distance to Port, restaurants and shops. Decently sized room.

    Stayed in October 2022

  • Reviewed: 18 October 2022

    8.0
    very convenient as it was central and close to the station
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    very nice location, close to station

    Stayed in September 2022

  • Reviewed: 11 October 2022

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night

    Room in the 5th floor, street side - quite a lot noise from the street in the evening and cleaning started early in the morning.

    Staff very friendly and breakfast good.

    Stayed in October 2022

  • Reviewed: 10 October 2022

    7.0
    Good value for money
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms were a bit old and could use some refreshing. Also the bathroom was a bit old.

    Location, the staff was very nice and breakfast was very good

    Stayed in October 2022

  • Reviewed: 6 October 2022

    7.0
    Good location and breakfast. Can still be greater.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Our room was facing front. Should be great for view but it was unfortunately too noisy. We had 'intervention' by a spider attack in our bed which we successfully got rid of and decided not to make complaints as we were too exhausted by our journey. Wished to have wider pillows. Staff were friendly but seems understaffed.

    The location is perfect. Very near central bus and train station. Room is quite spacious. Breakfast was great too as a lot of variety.

    Stayed in October 2022

  • Reviewed: 6 October 2022

    8.0
    Would stay again
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Not enough light in the room and needed some more milk for coffee..

    Breakfast and location great

    Stayed in October 2022

  • Reviewed: 6 October 2022

    8.0
    great, comfortable
    • Business trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night

    it was fine

    room and breakfast are great

    Stayed in September 2022

  • Reviewed: 5 October 2022

    7.0
    Needs to renovate to the XXI century, but good for a night
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    Lacking in cleanliness, there was A LOT of hair in the bathtub. Breakfast was nothing special. Lacking power outlets near the beds, the switch for the bathroom lights is next to the main door which is kind of strange.

    Next to the train station. The hotel reception allowed us to check-in sooner than expected. Nice little machine to keep your trousers neat. The room had a table and a couple of chairs.

    Stayed in October 2022

  • Reviewed: 3 October 2022

    8.0
    central, good stay
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    old stuffy building, room windows wouldn't open

    friendly staff, comfortable room and really good bed, very good buffet breakfast, and central location opposite the central station (car parking just a street away)

    Stayed in October 2022

  • Reviewed: 26 September 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Gang en lift niet proper

    Top kamer

    Stayed in September 2022

  • Reviewed: 26 September 2022

    6.0
    only for 1 night when travelling by train
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    old furniture, insects in the bathroom, dirty carpets, smell of cannabis and tobacco in the corridor

    location and friendly personnel

    Stayed in September 2022

  • Reviewed: 20 September 2022

    8.0
    Good quality hotel close to main transport links & tourist area.
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Receptionist that checked us in didn’t know much about Antwerp, such as recommending good restaurants.

    Extremely convenient for Antwerp Central station & main tourist area. Large bedroom with fridge & safe. Water dispenser in the foyer. Good choice of hot & cold food at breakfast.

    Stayed in September 2022

  • Reviewed: 18 September 2022

    8.0
    Comfortable and quiet place to stay with excellent location
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower was missing a holder for shampoo and shower gel, and the handle holder was broken. Also the sewer did not work as intended and water tried to escape to the floor. The window was to the flat roof and I didn’t dare to keep it open for ventilation, so it was a bit hot.

    Location was really good close to the central railway station. Bed and room was silent, spacious and comfortable. Reception service was friendly and helpful. Breakfast was good and the dining hall comfortable.

    Stayed in September 2022

  • Reviewed: 12 September 2022

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    red stains on towels were very unfortunate.

    good location, close to the station and just a short walk from the center. large rooms and spacious bathroom. cheapest 4-star in the vicinity of the station.

    Stayed in September 2022

  • Reviewed: 9 September 2022

    7.0
    fine small hotel very close to the main train station
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    smokers in entryway, noisy air conditioner, expensive breakfast

    nice small hotel

    Stayed in September 2022

Showing 76 – 100

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