Rue de la Jastrée 31, 6940 Durbuy, Belgium
#9 of 27 hotels in Durbuy
Guests' ChoiceBased on 252 hotel reviews
8.5Cleanliness
8.9
Comfort
8.8
Location
8.9
Facilities
8.7
Staff
9.1
Value for money
8.5
Free WiFi
8.3
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End of dialog contentReviewed: 28 May 2024
Marcel
NetherlandsWe had a connecting room with guests that were smoking in the room (eventhough it was non-smoking). The smell came through the connecting door into our room. We complained about it the next morning, but there was nothing the staff could do about it. Seems a bit odd to us.
Great location and the room was nice. We really loved the pool.
Stayed in April 2024
Reviewed: 17 May 2024
Norina
BelgiumStaff is excellent, very professional, helpful and polite (reception, restaurant, bar....). I have asked for a quiet room and I really got a quiet room (very rare in other hotels that they take this request seriously). Thank you again for this! What a nice surprise, finally a swimming pool that is not ice-cold! The temperature of the water is just perfect even for people with RA! Separated time frame for children that makes possible to relax in the SPA + pool and enjoy the beautiful view. Decoration is top in the hotel. A lot of parking place. Billiard table to enjoy the evening. Bar (+ barmen) is also very nice, prices are reasonable. Super atmosphere. Absolutely recommended.
Stayed in May 2024
Reviewed: 13 May 2024
Michael
IrelandStaff were very professional and friendly
Stayed in May 2024
Reviewed: 6 May 2024
Peter
United KingdomNothing
Location plenty of car parking
Stayed in May 2024
Reviewed: 28 April 2024
Pianauro
ItalyWe enjoyed the pool and the wellness with 2 sauna,a bubble pool and solar bed. Breakfast offers wide selection of cheese,cakes and many local product. Parking is free and hotel is quite but located near national road. We will return
Stayed in April 2024
Reviewed: 23 February 2024
De
NetherlandsExtra service charge for electric car
Friendly staff, clean, nice to be able to bring kids to pool
Stayed in February 2024
Reviewed: 23 February 2024
Frank
Belgiumwellness very busy
excellent breakfast, helpful staff
Stayed in February 2024
Reviewed: 16 February 2024
Manoj
United KingdomOn the 15 th morning before we check out , My daughter want to try play the snooker while she was playing we drop striker on the floor. Because she was never played this before unfortunately she wasn’t using the snooker stick proper as well. There was a staff member I believe he may be a manager not the reception staff. He suddenly told you are not using it correctly it cost lots of money for the snooker table he really upset my daughter and made our day bad please tell him talk to kids bit polite
Stayed in February 2024
Reviewed: 8 February 2024
Giangiacomo
BelgiumSecond room without shower curtains only bath tub,
Rooms with shower , spa was ok
Stayed in February 2024
Reviewed: 7 January 2024
Kimberly
NetherlandsAlthough the spa facilities are quite nice, it is quite small to fit so many people. Sometimes you have to wait for the hot tub or sauna. I suggest to build an adjacent spa centre
Hotel was located in a very nice area, the staff were very friendly and accomodating. The food in the restaurant was very good with excellent service. The hotel and the rooms were clean.
Stayed in December 2023
Reviewed: 2 January 2024
Goossens
BelgiumGreat location, amazing staff
Stayed in January 2024
Reviewed: 2 January 2024
Jose
Luxembourgla situation un peu a l'ecart de la ville
le Spa formidable
Stayed in October 2023
Reviewed: 1 January 2024
Rainer
NetherlandsIt's our 4th or 5th time to the hotel, would be nice to be remembered and have our preferences noted.
It was always nice , prices has increased but at least they did some renovations.
Stayed in December 2023
Reviewed: 1 December 2023
Mitu
BelgiumEverything was perfect Good location,nice stuff,clean rooms 👏
Stayed in November 2023
Reviewed: 15 November 2023
Gyulten
NetherlandsIt was not clean, the bathroom walls were covered in yellow spots… I hanged my towel on the radiator in the bathroom and it came out stained
Nice heated pool
Stayed in September 2023
Reviewed: 30 October 2023
Matt
United Kingdomlovely location; great facilities
Stayed in October 2023
Reviewed: 23 October 2023
George
BelgiumTowels are not being changed on daily base. Floor around Jacuzzi is not secured, very slippery & high dangerous.
Comfortable & clean, good facility.
Stayed in October 2023
Reviewed: 20 October 2023
Emily
United KingdomBeds not comfy!
It was spacious
Stayed in July 2023
Reviewed: 19 October 2023
Vera
NetherlandsWe come here often and love the hotel for the quiet beautiful location, delicious food and wellness. The staff and manager are very helpful!
Stayed in October 2023
Reviewed: 28 September 2023
Charlotte
BelgiumDe bar sloot om 23u
Welness
Stayed in July 2023
Reviewed: 25 September 2023
Taina
LuxembourgSuch a great hotel in lovely surroundings. Very cozy interieur. Breakfast was very good and the food at the restaurant was great too. Personnel were very nice.
Stayed in September 2023
Reviewed: 23 September 2023
Amanda
NetherlandsFor the SPA there should be towels within the SPA itself
Breakfast was good. Restaurants nearby excellent. Did not get a chance to eat at Restaurant of the Hotel. But it was busy every night with hotel guests.
Stayed in September 2023
Reviewed: 18 September 2023
Clare
IrelandThe bar and food staff were very busy so it was very challenging to simply order a coffee at the bar during our stay.
Beautiful location, countryside fabulous. The food in the restaurant and staff were excellent. I loved the stillness in the swimming pool area.
Stayed in August 2023
Reviewed: 6 September 2023
Peter
United KingdomNothing
Nice location plenty of parking friendly staff and a great restaurant and nice and clean throughout and very quite giving a good nights sleep.
Stayed in September 2023
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