Skip to main content
  1. Hotel reviews homepage
  2. Belgium hotel reviews
  3. Belgium hotel reviews
  4. Belgium hotel reviews
  5. Reviews of Hotel Bentley New

Reviews of Hotel Bentley New 2 stars

51 Avenue Rogier, Schaarbeek / Schaerbeek, 1030 Brussels, Belgium

Review score

Based on 282 hotel reviews

3.8

Score breakdown

  • Cleanliness

    4.5

  • Comfort

    4.6

  • Location

    5.6

  • Facilities

    4.4

  • Staff

    5.6

  • Value for money

    4.5

  • Free WiFi

    6.3

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 76 – 100

  • Reviewed: 18 April 2023

    6.0
    Overall we are satisfied.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Some stuff needs to be fixed. Bathroom door for example and chairs needs some wash.

    Very nice location. Sound of nature in the morning. Quiet place. Kind, friendly and helpful stuff.

    Stayed in April 2023

  • Reviewed: 11 April 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything .

    Nothing . . .

    Stayed in April 2023

  • Reviewed: 8 April 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was pretty warm in the room and too loud to open the window so a fan or something would be nice.

    Very clean and quite. Quite enjoyed staying here. Not a five star resort by any means but great place to stop and snooze and shower in your travels. Within walking distance to most of the major landmarks too! We walked everywhere from here

    Stayed in April 2023

  • Reviewed: 31 March 2023

    1.0
    Bad place, don’t advise it
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It’s so dirty in the hotel, unwelcome staff and bad location.

    -

    Stayed in March 2023

  • Reviewed: 28 March 2023

    1.0
    Would not recommend in 1 million years
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything

    Not much at all

    Stayed in March 2023

  • Reviewed: 22 March 2023

    1.0
    A run down highly overprized place with unfriendly staff.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    The hotel has moved but sharing no information about it, so booking it via google maps location is very misleading as it is now at the other end of the town, with very bad traffic connections. Staff has been very unfriendly and hardly English speaking. The whole hotel needs major renovation and comes across like a run down place. The rooms are more than simple, with shabby furniture, not a single lamp at the bed side, no opener / tissue box, a single cloths hanger in the cupboard etc

    Comfortable bed, shabby but clean rooms

    Stayed in March 2023

  • Reviewed: 12 March 2023

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Yes 👍👍👍

    Stayed in March 2023

  • Reviewed: 26 February 2023

    1.0
    I didn't stay as I find it's not the same what in the photos
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    dirty old smiling room stuff

    nothing in reality is so bad

    Stayed in February 2023

  • Reviewed: 20 February 2023

    2.0
    The value for the money has not met my expectations.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 5 nights

    Good place. However, the hotel, (well, it is more appropriate to name it motel), has loud tenants, (most of the time guests are witnessing "night activities"), and those were quite loud. There is, also, a lot other noise, (something that resembles rumbling gas cylinders, an construction in progress noises through whole night).

    I may emphasize really good heating. Some issues have been attended in instant. Let's say pretty fast internet that has no additional charge. Relative proximity to local stores and small restaurants, (quite few arround).

    Stayed in February 2023

  • Reviewed: 19 February 2023

    1.0
    Very poor
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Staff very little friendly, lobby smells horrible, overall the place is very dirty. There are holes in the walls, which I wouldn’t be surprised if rats could get into the room through them. I’d rather sleep on the street next time.

    Close to the airport. Approx 9km

    Stayed in February 2023

  • Reviewed: 29 January 2023

    1.0
    worst hotel of my entire existence
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Tout

    Rien

    Stayed in January 2023

  • Reviewed: 25 January 2023

    1.0
    Not a nice place
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    For the price I was expecting basic but clean. In reality it was really unclean - a layer of dust in the skirting boards and top of the bed, Black mold in the bathroom, smears on the walls and shower…Someone came in and left me towels but never bothered to actually clean the place or even make the bed. The walls are also extremely thin so you can hear others in next door rooms and the bathroom. The man at the desk was helpful but I wouldn’t stay here again.

    The location was perfect - 30mins walk to central Brussels

    Stayed in January 2023

  • Reviewed: 15 January 2023

    1.0
    the worst choice
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    everything was a joke dirty room smelled awful, walls dirty, bed full of hair and dirty a shabby place in one word deplorable

    nothing

    Stayed in January 2023

  • Reviewed: 3 January 2023

    1.0
    We only used the hotel to just sleep in during our stay, the staff were nice. But they are out of their mind to charge 4
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Too expensive for the quality of the hotel. There was a cockroach roaming around in our room. Our bathroom would completely flood due to the shower drainage working poorly. To include we have a picture and video of the whole bathroom flooded.

    Other than the location, nothing. The staff were nice and respectful though.

    Stayed in January 2023

  • Reviewed: 2 January 2023

    1.0
    Very poor
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    everything, every space in the room is dirty and it has insects

    everything is nasty, not like the pictures

    Stayed in January 2023

  • Reviewed: 1 January 2023

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights

    Poor housekeeping, I had to ask for almost everything like toiletries and towels. The bathroom was not clean, there was limescale and rust, no soap in the soap dispenser, the toilet flush was not working properly, and sometimes, there was no hot water. The furniture was of poor quality, the chair in the bedroom was dirty, there was no TV in the bedroom even though it was included in the package, and the bed mattress was not comfortable. There was an unpleasant smell (sewage smell) in the corridor all the time.

    The hotel is near the train station, there are lots of restaurants and shops in the area and you can easily get buses and trams to get to town.

    Stayed in December 2022

  • Reviewed: 15 December 2022

    1.0
    please do not choose this option
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    no hot water for bath

    nothing

    Stayed in December 2022

  • Reviewed: 11 December 2022

    2.0
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 8 December 2022

    6.0
    In general, the hotel is ok for stay here for 1 night
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The room was not very clean (it was the sigarette in the room). It was some problems in the bathroom. There were not hair dryer in the room.

    It was warm in the room, it was the hot water, clean beds and towels. The possibility to arrive late evening. Not far from the city centre. There are cafes not far from hotel.

    Stayed in December 2022

  • Reviewed: 3 December 2022

    2.0
    Very poor
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Smal room, small bed, ancient shower, Expensive,

    Turkish hotel which can be rated with 0 stars.

    Stayed in November 2022

  • Reviewed: 29 November 2022

    1.0
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 28 November 2022

    1.0
    Worst experience ever.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Service, facilities, cleanliness, everything was pretty much awful. Even the tap water was filthy.

    Quite frankly, nothing.

    Stayed in November 2022

  • Reviewed: 14 November 2022

    6.0
    it’s ok for short parades
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    far of the center

    cleaning and accommodating

    Stayed in November 2022

  • Reviewed: 13 November 2022

    1.0
    The worst hotel in Brussels
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    This is the worst hotel in Europe I ever used. This hotel did not have the basics. In this day and age NO HOT water was available. Staff said this could be available at 11am. Guess what, this was the checking out time. In other words we could check without a wash. Even at. 11am, the hot water was not guaranteed. For the first time in my life, I checked out without a wash, thoroughly DISGUSTING and EMBARRASSING. My biggest issue is why does Brussels City Council allow such a health hazard business operate. It seems the hotel is being renovated as we could see windows ready for installation both inside the hotel and in the enclosed car park, hence this explained why different paints were on walls. No problems with charging €20 for the car park, as it was late and leaving early, we parked in the street for €6 till 11am though we left earlier. The bathroom was not functional. The hose of the cold water were remnants of the former bathtub. The shower hose was not at a normal height for someone to have a shower as the shower hose holders on the walls were broken or not available such that one had to bend down below knee height to reach the shower head dangling on the old bathtub tap if at all there was hot water. The shower cubicle was so low such that my head hit the top.I let the tap run for some time till I noticed that there was no hot water. Staff confirmed this. The light switch on the headboard had its wires exposed hence this exposed us to possible electrocution. What an EXTREMELY dangerous hotel! Once again I do not understand why Brussels City Council allows this hotel to operate as it presents a health hazard to tourists and members of the public. The walls had two colours and sports of left over paint which suggested to me that work might not have been finished. There was an odd smell from the room. The desk against the walls by the window had one of the drawers broken and was hanging.

    The only thing I liked was that the lift was working and we were in 2nd floor.

    Stayed in November 2022

  • Reviewed: 6 November 2022

    2.0
    Very poor
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Cockroaches in my room!!

    Leaving

    Stayed in November 2022

Showing 76 – 100

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!