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  5. Reviews of Hotel Chantecler

Reviews of Hotel Chantecler 2 stars

26 Groot Eiland, 1000 Brussels, Belgium

#149 of 194 hotels in Brussels

Guests' Choice

Review score

Based on 120 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.4

  • Location

    9.2

  • Facilities

    6.9

  • Staff

    8.5

  • Value for money

    7.6

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 13 May 2024

    7.0
    It’s great for a short stay and great for the money. We would stay there again.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Furniture was very dated and the back of the chair was broken . Also the cupboard for your clothes needed to be replaced. It could do with some coffee and tea facilities.

    Location was perfect Bedding was changed and clean towels were changed every other day . The room was clean.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was rough around the edges, needs some renovation in some areas (bathroom, bathroom doors getting stuck ...). But overall it has everything you need.

    The hotel is located just a short walk from the city centre and there are plenty of cafes and food sport around. The staff was also super friendly. Wifi was great and the beds were very comfortable.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    6.0
    Good 1 night.
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Bath
    • Stayed 3 nights
    • Submitted via mobile

    Wifi is so slow. There is nothing to reduce noise from the street which makes it difficult to sleep before 3.00 am. No air conditioner/fan.

    The location is good and the room is big enough.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    6.0
    A good location to explore the old town
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Dated facilities. No safe in room. No coffee or tea in room. Wifi was slow. Looks quiet in Google streetview but a very noisy bar area on a Friday night.

    Great location. Large room for a European old town. Friendly staff. Clean. Good value for money.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    8.0
    Great location and staff
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel was bit outdated.

    The hotel manager was helpful, checked me in early. Location was also superb, close to everything.

    Stayed in May 2024

  • Reviewed: 23 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The hotel could di with a bit of updating

    No breakfast was served. We had to go out but there were sufficient places

    Stayed in April 2024

  • Reviewed: 13 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Bath
    • Stayed 1 night
    • Submitted via mobile

    It would be ideal to have at least something to make a tea if you're going to stay longer. We stayed only one night therefore not a big problem.

    The hotel is in an area close to bars and other places. There's plenty to do in the evening. The bedroom was very basic.

    Stayed in January 2024

  • Reviewed: 12 April 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    A bit outdated. Also there is a bar just in front causing a lot of noise in the early hours of the morning

    The location is very central and safe. Room is small but good enough for one person and its very clean.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Fabulous location very central only 3 minutes from grand place. Only down side was the noise at 5 am each morning. Peopl
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Noise in the early morning.

    Location

    Stayed in April 2024

  • Reviewed: 12 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Double Room with Bath
    • Stayed 2 nights
    • Submitted via mobile

    The first night of our stay, there was no hot water in the room. We tried to report the problem, but there was nobody at the reception. Moreover, there was no one at the reception the next day, as well as during the morning of our check out. The room was quite dark, with the only source of light coming from the small lamp above the desk (the other lights were not working). Also, the nights are quite noisy with different sounds coming from the people yelling and police sirens.

    Great location, big room, clean.

    Stayed in March 2024

  • Reviewed: 25 February 2024

    6.0
    Reasonable hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The shower head was fixed on the ceiling and the shower booth door cannot be opened completely as it hits the toilet.

    The location was super and the staff were friendly and flexible.

    Stayed in February 2024

  • Reviewed: 29 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No 24h reception

    Nice room near city centre

    Stayed in December 2023

  • Reviewed: 24 January 2024

    8.0
    Nice place, friendly staff and great location
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    I suspect the pervious guest was fond of smoking in the room. There was a slight smell.

    Great location, near metro, bars and restaurants. It can get noisy at night with revellers enjoying themselves but no issue for me. The room has a Juliette balcony which was nice to open look out upon the street.

    Stayed in December 2023

  • Reviewed: 18 January 2024

    8.0
    Was great! Employees were kind and very helpful!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Bath
    • Stayed 1 night
    • Submitted via mobile

    Close to everything

    Stayed in January 2024

  • Reviewed: 3 January 2024

    7.0
    Quick stay is okay
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom wasn't up to date and felt a bit grubby. They were also very stuffy and no way of letting air in. There were no hot drink facilities inside the room and was very basic for the price. No remote for the TV.

    The location of this hotel was perfect yet hidden away from the busy streets. Was a comfortable, humble abode that provided us with a decent night's sleep.

    Stayed in January 2024

  • Reviewed: 11 December 2023

    7.0
    Great location, noise from outside was off putting
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Outside noise kept waking me up

    Room met needs for an overnight stay. Felt clean and safe

    Stayed in December 2023

  • Reviewed: 8 December 2023

    7.0
    Comfy pleasent stay
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The entrance door wasn't working properly but the owner assured me they are in the process of having a new entrance developed with a code based security pad. There are about 4 steps up to the entrance door. There was no plug for the wash basin in the bathroom.

    Perfect location in the centre of Brussels, close to shops, restaurants and all the site seeing attractions. There is a metro station a 5 minute walk away. The room was a good size with a very comfy bed. Excellent shower with plenty of hot water and supply of clean towels.

    Stayed in December 2023

  • Reviewed: 6 December 2023

    7.0
    Great wee hotel for the price
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Bath
    • Stayed 2 nights
    • Submitted via mobile

    No dressing table or desk in room, no kettle. Having to ring to get in.

    Really central location, Room was warm and bed was clean, staff helpful.

    Stayed in December 2023

  • Reviewed: 30 November 2023

    7.0
    Central location, warm and clean, good value for money.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The shower wasn't cleaned thoroughly; it may need renovation soon. We stayed for 2 nights but could hardly sleep as there was a lot of noise from outside throughout the night. There are bars and clubs in the neighbourhood, I recommend staying here with that knowledge.

    The location of the hotel is within walking distance to all the sightseeing places and dining options. We chose this hotel for this reason. The pillows and sheets were clean, and the room was quite warm."Check-in was easy and fast., there was hot water.

    Stayed in November 2023

  • Reviewed: 29 November 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Perfect location. Staff was very nice and helpful.

    Stayed in November 2023

  • Reviewed: 25 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Bath
    • Stayed 1 night

    Would need to get the front desk staff to open the main entrance to the hotel which become a hassle.

    kettle was provided upon request. Staff were friendly.

    Stayed in October 2023

  • Reviewed: 4 November 2023

    8.0
    Great stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very noisy

    Nice big bed , amazing location

    Stayed in October 2023

  • Reviewed: 30 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    The keys. Every time we should have called the staff so that they could open the door (otherwise the hotel is closed)

    1) Absolutely perfect location! 2) Friendly staff

    Stayed in October 2023

  • Reviewed: 27 October 2023

    7.0
    Cheap, cheerful and clean!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The only issue we had was with the hot water in the shower. In the mornings we had no problems, but at night there was no hot water.

    The location was incredible! The staff were lovely and the room was very comfortable. It was exceptionally good value for money and we definitely recommend staying here!!

    Stayed in October 2023

Showing 1 – 25

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