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Reviews of Hotel Ecu 3 stars

Europalaan 46, 3600 Genk, Belgium

#8 of 10 hotels in Genk

Guests' Choice

Review score

Based on 174 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.1

  • Location

    8.8

  • Facilities

    7.9

  • Staff

    8.6

  • Value for money

    8.0

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 18 April 2024

    9.0
    Great budget for travelers
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    Listed facility spa is not in this hotel, it is in sister hotel nearby. There was a smell at the entry but room was OK. All the other things was just great.

    Location was great, very close to train station, shopping mall and restaurants. There is a paid parking space for hotel and free spaces for short periods. You are lucky if you stay there on saturday because city parking is free that night. Electric car charging is also available accross the street and many parking spaces in 5min walk. Staff are lkind and nice people. You may checkin remote and get key to mobile. I have prefered traditional method but they have this option.

    Stayed in March 2024

  • Reviewed: 9 April 2024

    7.0
    Friendly staff but terrible room
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel was fully booked that is why we ended up in room 516. Unfortunately the room was tiny, there was a constant noise in the room and it was very hot. The aircondition did not work. We had to open window and it was very loud. I am sorry but room 516 is the worst room I have every slept in, including many bagpacker trips.

    Breakfast was good, receptionist was friendly, parking behind the hotel included

    Stayed in April 2024

  • Reviewed: 10 February 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    A bit noisy due to traffic

    Close to the station

    Stayed in February 2024

  • Reviewed: 31 January 2024

    8.0
    Great
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The locking mechanism was a bit confusing, but not big deal.

    Clean and simple

    Stayed in January 2024

  • Reviewed: 8 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    ——

    Staf was really excellent!!

    Stayed in January 2024

  • Reviewed: 25 November 2023

    7.0
    Middle class hotel next to Genk's railway station
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights

    The checkin was somewhat complicated: I arrived early in the morning so I deposited the luggage at the reception. As the room was not ready yet, I didn't receive a keycard and I was told, that the reception will be closed in the late evening. But there is a cooperation with the neigbouring hotel with a 24/7 reception, so I should get the final keycard there - but the staff there was not trained to do so.

    Spacious combo with two smaller rooms (bedroom & sitting room, the latter I used to store my luggage).

    Stayed in September 2023

  • Reviewed: 9 November 2023

    9.0
    affordable hotel opposite train station
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    great location opposite train station and near city centre, nice quiet rooms with a modern bathroom, friendly staff

    Stayed in November 2023

  • Reviewed: 23 October 2023

    8.0
    To be recommended.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Single room a bit tight but okay.

    Efficient check-in. Parking (free) Cleanliness; matras and shower

    Stayed in August 2023

  • Reviewed: 9 September 2023

    8.0
    Super location, would stay again
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 1 night

    Nothing

    Staff very helpfull when we arrived early. Nice clean room

    Stayed in July 2023

  • Reviewed: 4 August 2023

    9.0
    excellent
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    starting to look a little worn which is unfortunate but people dont treat things with much respect

    a comfortable room and well designed. Breakfast was an impressive layout

    Stayed in July 2023

  • Reviewed: 26 July 2023

    7.0
    good hotel but not charming
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Not located in a lovely place. Breakfast was Ok but not superb. We asked to change music during breakfast since the music was really awfull.

    Large rooms and comfortable beds. Very clean. Private parking

    Stayed in July 2023

  • Reviewed: 25 July 2023

    7.0
    Will stay again.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Limited staff and lift was ridiculous small and slow

    Location and cleanliness

    Stayed in July 2023

  • Reviewed: 18 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    I bit grumpy staff.

    Value for money

    Stayed in July 2023

  • Reviewed: 15 July 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    I am a frequent guest. Every year a few days to visit my mother. The parking is a hit or miss. General hallways on floors are getting dirty and outdated. Paintjob! My assigned room was not cleaned.

    great location, good breakfast.

    Stayed in July 2023

  • Reviewed: 26 June 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Only addition I would suggest would be a fridge. It's warm outside this time of year.

    Bed very comfortable. Air conditioning was a life saver in the heat. But I have to give personal thanks to Luciano (like the singer Pavarotti). When my arrival was delayed, he went out of his way for me on check in.

    Stayed in June 2023

  • Reviewed: 22 June 2023

    9.0
    pleasant, convenient short stay
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    friendly staff, nice rooms, good location

    Stayed in June 2023

  • Reviewed: 28 May 2023

    7.0
    Value for money and good location
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Pillows were very hard, almost like a rubber ball. Small and thin shower towel

    Excellent location, good parking friendly and accommodating staff. Rooms were functional, a little small but OK.

    Stayed in May 2023

  • Reviewed: 4 May 2023

    9.0
    Clean and great value for money.
    • People with friends
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Super clean rooms, friendly staff and great location. The breakfast buffet was varied with lots of choices. You can even make your own pancakes. So I would definitely recommend booking this hotel!

    Stayed in March 2023

  • Reviewed: 2 May 2023

    8.0
    very good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    helpful friendly staff.

    Stayed in April 2023

  • Reviewed: 2 May 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was no microwave to use for personal use in the bedroom. The shower was extremely hot with no cooler option

    The room was very clean, stylish and tidy. The staff was very friendly with good English

    Stayed in April 2023

  • Reviewed: 22 April 2023

    9.0
    Pleasant
    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Noise coming from the street even when window was closed. Bathroom door too thin.

    Breakfast very nice and abundant. Location good

    Stayed in April 2023

  • Reviewed: 4 March 2023

    9.0
    comfortable and convenient.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    the design of the “do not disturb” label is so similar on both sides that it is difficult to visually identify if the room should be cleaned or not. (successful examples use visual clues, such as icons with a person sleeping or green and red. not that I didn’t like this, just a usability improvement suggestion.

    friendly and helpful staff. I asked to borrow a kettle and was immediately given one. The room was well equipped and comfortable. The location by the station and at the heart of the city center is highly convenient.

    Stayed in March 2023

  • Reviewed: 3 March 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    Bed was not comfy, difficult sleeping Receptionist booked taxi for Saturday evening, with return. OK on way there Taxi did not turn up as raanged for return. Fortunately another taxi from different company brought us back, together with his own passengers. I was not happy having asked the Hotel specifically to book return trip

    Good sized room Good location in town centre

    Stayed in February 2023

  • Reviewed: 22 February 2023

    9.0
    I enjoyed my stay.
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights

    -

    The room was very nice, with a lot of light coming in.

    Stayed in February 2023

Showing 1 – 25

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