the facility is very basic. i would expect a much higher level of a facility for the price i payed.

the service and reception team are very freindly and service oriented

Stayed in April 2024

No complaints

Ideal budget hotel with very good service.

Stayed in April 2024

Old

No the cleanest

Stayed in March 2024

issuing the invoice was only possible in the morning, voucher needed when leaving the parking lot, it was readily available, but an information on that before would be apprciated (at least I did see any postings)

nice and spacy room, proper bathroom, cost free parking lot (a bit packed at night), very good breakfast from 6:30 onwards, walking distance to the railway station (500m)

Stayed in March 2024

Rooms are awful

Restaurant and food

Stayed in March 2024

Very old feeling Carpet not clean Very little power outlets Noisy - could hear everyone in the hallway and in rooms next to us

Good location

Stayed in March 2024

The beds were horribly uncomfortable.

Friendly staff. Free parking.

Stayed in January 2024

Very dated family-focused hotel that desperately needs refurbishing. Staff is trying their best to meet the needs but the place is in a dire state. They’re not magicians.

It’s close to the train station, so getting to Brussels is easy

Stayed in January 2024

A bit old, uncomfortable bed and pillow. Booking advertises a smoking area and a convenience store on site, under its facilities, but the hotel doesn't have these

Bar and restaurant within the hotel and the location if you're flying, close to the airport

Stayed in January 2024

The structure is old and ugently needs an update. Rooms need to be cleaned better and refreshed.

Comfortable bed, breakfast okay, great staff.

Stayed in December 2023

For what we paid, everything was ok

Close to the train station Pretty quiet - depends on the neighbours Clean and confortable A pretty good option for the cheap price Wi-Fi works There's 24/7 check-in

Stayed in December 2023

WiFi is good.

Breakfast was good. Coffee was terrible. Initially they gave me a super dirty room- old carpet. Then changed it, when I complained.

Stayed in November 2023

Run down hotel

Check-in

Stayed in November 2023

The hotel: corridors smell of damp with no cleanliness at all. Our room was never cleaned and the bed never made not even bedsheets changed for 3 nights. We showed it to the reception and the cleaning sheet showed the room had been cleaned n bed sheets changed!!!NO!! On our last stay, the room (1)was very noisy with almost a builders noise. At 1am the noise started being unbelievable and I went to the reception to ask and I was told it was the water purifier next to the room ....why did you put us there knowing that? No warning or anything...1am!? Could av put us in a different room beforehand as this seems a well known issue. I understand this is a 3 star hotel but come on! Tea/coffee facilities: Plastic cups(not good enough as we kept on asking for proper cups which we were, on numerous occasions, told to bring back everytime we borrowed them)!! 2 sachets of sugar 2milk sachets 1 tea bag for 3 nights for 2 adults!!

The location and the staff were great. Staff are just limited in what they can do but really good and helpful(Pauline and Angelo stand out the most but all others are great too, really good). The room arrangement is good too, if only it was kept clean!

Stayed in October 2023

It's a "highway-hotel" and we don't expect much from them. They are convenient and thought for a short stay. But despite the fact that their facilities are usually modest, that's not an excuse for neglecting the maintenance. In this case, I think the carpets are dirty and damaged at some places and need to be renewed. The curtains in my room hung only from a pair of hooks, looking like an abandoned house. The bathroom had brown spots in the corners around the bathtub, the furniture showed several damages, and the fan of the bathroom was continuously working (noise).

In the first place, the staff was nice and willing to help. I had dinner in the restaurant and the food was really good. The breakfast buffet was well assorted and good. The restaurant is cozy.

Stayed in October 2023

No staff to issue an exit code when leaving the hotel. Waited over 10 minutes and then addressed kitchen staff who was unwilling to assist initially (despite knowing how to issue the codes) Poor customer service when people are leaving for appointments during peak traffic hours. Don't look forward to renew this experience!

Location was perfect for my purposes

Stayed in October 2023

There was carpet everywhere including in the rooms and a musty smell (I noticed that this usually occurs in hotels that have carpet in the rooms. It was not really cheap for what we got. There was a bit of an incident when the hotel double booked our room. We were sleeping and past midnight another 2 guests showed up in our room. The hotel offered free bottle drinks when we left. It would have been nice if the clerk at the desk would have called to explained what happened. Instead we were just worried that random people would just walk in at any time during the night which meant we did not have a good night sleep.

It was not too far from the airport which meant we could sleep in a bit longer.

Stayed in October 2023

I didn't use the internet in the room because my room was at the end of the corridor.

Free tea in the room. He helped me because I had a cold. Breakfast was fine.

Stayed in October 2023

Tired carpets and rooms, bed uncomfortable.

Reasonable for the price, good location if using airport.

Stayed in October 2023

Very good

The location is very good 👍

Stayed in October 2023

Parking needs a ticket every time you leave better a ticket for the whole stay

Good pricing, nearby airport

Stayed in September 2023

Tired bathroom and carpets

Location and breakfast

Stayed in August 2023

Shower wasn't working

Breakfast

Stayed in August 2023

The carpet on the floor horrible

Quiet

Stayed in August 2023