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Reviews of Hotel Castel 3 stars

Koningin Maria Hendrikaplein 9, Stationsbuurt Noord, 9000 Ghent, Belgium

#50 of 57 hotels in Ghent

Guests' Choice

Review score

Based on 300 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.6

  • Location

    8.5

  • Facilities

    7.2

  • Staff

    8.1

  • Value for money

    7.3

  • Free WiFi

    7.3

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Showing 1 – 25

  • Reviewed: 28 April 2024

    8.0
    Basic and fuss free stay for budget conscious travelers.
    • Leisure trip
    • Solo traveller
    • Comfort Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Set up is dated and is in need of a refresh.

    Good location next to a main train station

    Stayed in April 2024

  • Reviewed: 20 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    The room was cold. There was no heating in the room other than two small electric stows

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Great Location
    • Leisure trip
    • Family with young children
    • Family Room with Bath
    • Stayed 2 nights
    • Submitted via mobile

    All was fine.

    Great location right opposite the station. Comfortable bed. Good value for money.

    Stayed in March 2024

  • Reviewed: 8 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Excellent location for day trips as right by the train station. We were warm and comfortable on a cold wet long weekend.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    7.0
    Good value for money & welcoming staff.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    WiFi was pretty slow.

    Comparing with other options, this hotel was a good value for money. The owner was very kind, and helped us with parking, warmed up our food (because of the strict diet, we can only eat the food we cook ourselves).

    Stayed in March 2024

  • Reviewed: 5 March 2024

    8.0
    Pleasant, restful and light!
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    If breakfast was included, it would be a plus👍🏻

    Excellent location for getting to the centre and the airport, quiet and clean place, friendly and helpful staff.

    Stayed in March 2024

  • Reviewed: 2 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room with Bath
    • Stayed 1 night
    • Submitted via mobile

    On the morning after we checked in, the hotel staff opened our locked door without knocking. We felt bad and scared about being broken into. There was something wrong with the management.

    Stayed in February 2024

  • Reviewed: 6 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Low water pressure. Lack of room lighting. Not so clean. We found a worn t-shirt in the wardrobe. Not so good bed. Poor soundproofing.

    Very warm room with nice view. Very close to train station. Very big room.

    Stayed in February 2024

  • Reviewed: 29 January 2024

    6.0
    Budget choice, do not expect much
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff does not have a dressing code, making it unsafe to identify who is actually working there. The front door and room door are squeaking and the facilities are really old, need some maintenance in the shower and wifi not working on the top floor.

    Hotel room had windows shutters, turning the room completely dark

    Stayed in January 2024

  • Reviewed: 2 January 2024

    8.0
    Near the train station
    • Leisure trip
    • Solo traveller
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Comfortable room near the train station

    Stayed in December 2023

  • Reviewed: 27 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Somehow old

    Good location

    Stayed in November 2023

  • Reviewed: 13 December 2023

    8.0
    If I travel to Ghent again I would stay here again.
    • Business trip
    • Solo traveller
    • Comfort Twin Room
    • Stayed 3 nights

    My room had a window oriented into the inner space which was filled with airconditioning and simillar staff. So, not a nice view. I prefer a hard matress and this one was very soft (but that is of personal preference).

    Room was spacious and realy clean. I was able to leave my luggage at the reception as I arrived early. Staff was very friendly and helpful. Breakfast was of a continental type, very rich and coffe was good. Hotel is situated only 2 min from the main train station.

    Stayed in December 2023

  • Reviewed: 10 December 2023

    8.0
    A Simple Hotel That Added to The Joy of Being in Ghent
    • Leisure trip
    • Solo traveller
    • Comfort Twin Room
    • Stayed 3 nights

    Leaving Ghent,a fine place for a cultural holiday

    I liked being in my comfortable,quiet room.I appreciated the efficiency and friendliness of the staff,The breakfast was excellent.I liked being a short walk through Citadel Park to the wonderful MSK Art Museum with its plethora of Netherlandish,Flemish,and Belgian Paintings.

    Stayed in November 2023

  • Reviewed: 9 December 2023

    8.0
    Perfect cost quality relation
    • Leisure trip
    • People with friends
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    It could’ve been cleaner.

    The room was really nice. The beds were extremelly comfortable.

    Stayed in December 2023

  • Reviewed: 3 December 2023

    7.0
    Inexpensive, spotlessly clean, comfortable bed, excellent fast internet easy connection, all good.
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    I found nothing to complain about.

    This is a modest hotel conveniently located across the plaza from the train station in Ghent. My room was large, well heated, and comfortable with a view over the park to the train station, the bathroom was spotlessly clean. There is a tram from the train station to the city center and other places of interest and the museum of fine arts is in the Citadel Park a few minutes walk away. The hotel has a restaurant and offers breakfast as well as evening meals.

    Stayed in November 2023

  • Reviewed: 19 November 2023

    8.0
    Good location, dated hotel
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    This is technically a 3-star hotel but felt more like a 2-star due to the age of the fit out. Duct tape was used to hold the TV decoder in my room. Water pressure in the shower was low.

    The location was very close to Gent Sint Pieters Train Station and trams/buses. The hotel has a lift. The gentleman who checked us in was very friendly and gave us tips on how to travel around Ghent. WiFi was fast at 260mpbs! Rooms were clean and there's daily housekeeping. We had a good view of the train station. There were several reviews about the rooms smelling of heavy cooking from the Nepalese restaurant downstairs but we were lucky to not experience that.

    Stayed in November 2023

  • Reviewed: 2 November 2023

    8.0
    Fantastic Location, Friendly Host
    • Leisure trip
    • Group
    • Comfort Twin Room
    • Stayed 1 night

    Stairs were quite dangerous (one stair in particular that curved down and nearly made me trip every time!) - but there is a lift available.

    Super central hotel, right by the station. Quick check in by a friendly host. Bathroom well cleaned. Easy key card access for anyone who is out late.

    Stayed in October 2023

  • Reviewed: 24 October 2023

    6.0
    Ok for short stays near the train station
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The walls are extremely thin, so if you have bad neighbors, you will hear them entering their rooms, their conversations, and every step they take. I didn't have a single good night's sleep as I had neighbors coming in at 4 AM each night. The shower was barely functional with almost no water pressure, and the soap holder was just broken off and left laying on the bathtub edge. The mattresses were extremely soft. One was so soft that I got back pain laying on it. No mini fridge. The cleaner did not exchange a cup I used for a fresh one, instead just flipping it over and putting it back as if it was fresh. It was not because all the tea stains were still visible along the inside and the outside of the tea cup. Either don't touch the cup or exchange it for a new one, but don't pretend that the cup was fresh if it is not.

    Very friendly staff, was accommodating and explained well where to find what. The location is also hard to beat as it is close to the train station. The heating in the room worked well. The elevator worked well. Pillows were good.

    Stayed in October 2023

  • Reviewed: 26 September 2023

    8.0
    Perfect location for Ghent main station.
    • Business trip
    • Solo traveller
    • Family Room with Bath
    • Stayed 3 nights

    The shower screen door has mould in the runner at the bottom which wasn't very nice, the water pressure was bad if you wanted hot water so the shower was more like a trickle.

    Good location, easy to find, lovely spacious room. breakfast nice and varied options. Staff friendly.

    Stayed in September 2023

  • Reviewed: 18 September 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Quite warm (no air con, but electric fan was provided). Loud in the morning (trams). Unsure if the fridge was working, as food wasn't cooled down.

    Great location opposite the train station. Friendly staff. Restaurant and bar downstairs. Clean room with towels and toiletries. For the price it was perfect for one night stay.

    Stayed in September 2023

  • Reviewed: 9 September 2023

    7.0
    Good
    • Solo traveller
    • Comfort Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Noise during early hours of the day

    Good location for public transport. Affordable

    Stayed in September 2023

  • Reviewed: 11 August 2023

    7.0
    Comfortable and clean hotel very convenient for the main station.
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights

    The breakfast was not included, I paid extra for it one day. I remembered having a good breakfast there a couple of years ago, but this time it was disappointing for the price. Monday morning there was loud drilling in works at the station, not hotel's fault of course, but couldn't sleep after about 7.45.

    Hotel clean, comfortable, very convenient for St Pieters station, which was very useful for me. Staff helpful.

    Stayed in August 2023

  • Reviewed: 31 July 2023

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I don't think this is a 3 stars hotel. Or it shouldn't be. I think 2 stars is more accurate. The room did not have air conditioning or a mini fridge. Just a sort of ventilator. The window was placed somewhere high, could not see anything through it or open it. The room doesn't have any sound proof at the windows or doors and you can hear both the traffic from the street ( high traffic in the intersection) and from the neighbors. The furniture is very basic, one of the chairs was broken.

    Location very close to the train station and 15 min away from city center using public transportation. The room was clean. Good bathroom, very clean, with hot water and good water temperature.

    Stayed in July 2023

  • Reviewed: 30 July 2023

    6.0
    Mosquitos bothered me and my family.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    The cleaning, a lot of mosquito

    Just the location was good

    Stayed in July 2023

Showing 1 – 25

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