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Reviews of Castelnou Aparthotel 3 stars

Kasteellaan 51, Macharius-Heirnis, 9000 Ghent, Belgium

#17 of 58 hotels in Ghent

Guests' Choice

Review score

Based on 191 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    8.6

  • Facilities

    8.7

  • Staff

    9.3

  • Value for money

    8.4

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 4 May 2024

    9.0
    Very nice apartment
    • Leisure trip
    • People with friends
    • Apartment with 3 Single Beds
    • Stayed 3 nights
    • Submitted via mobile

    The location was a little inconvenient

    Spacious clean well equipped apt and it included a good breakfast.

    Stayed in May 2024

  • Reviewed: 29 April 2024

    9.0
    Very good, I will definitely book it again
    • Business trip
    • Group
    • Apartment
    • Stayed 4 nights

    Lack of mugs in kitchenette, only cups

    Breakfast very good, room comfortable, clean and fairly quiet

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Nice comfortable apartments and very spacious
    • Leisure trip
    • Group
    • Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast was very basic

    It’s a nice quiet area and walkable to most attractions in the city

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Excellent and memorable stay
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Staff were very helpful! Lady at the front desk help us a lot!

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Excellent stay in Gent
    • Leisure trip
    • People with friends
    • Family Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Just something which is good to know - entrance to the parking is a bit before entrance door, there are no signs on it. Entrance is rather narrow, although no problem for midsize car

    Excellent stay, very clean and well equipped room/apartment with enough space for 3 adults. Breakfast was also pretty nice

    Stayed in April 2024

  • Reviewed: 3 April 2024

    10
    Wonderful hotel in a magnificent city!
    • Leisure trip
    • Group
    • Apartment with 3 Single Beds
    • Stayed 5 nights

    Breakfast could be improved

    Great rooms, great staff

    Stayed in April 2024

  • Reviewed: 25 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 1 night

    The room was big and quiet at night. The breakfast buffet was good with many choices.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    8.0
    Good balance quality & price
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Parking fees

    Property & very gentle staff Breakfast include Confortable apparthotel

    Stayed in February 2024

  • Reviewed: 23 February 2024

    10
    Could not have asked for a more pleasant stay.
    • Leisure trip
    • Family with young children
    • Family Apartment
    • Stayed 2 nights

    Doesn't apply. There wasn't anything I disliked.

    I really liked everything in regards to our stay. Excellent customer service. All logic questions you may have in regards to your stay at the accommodation are covered in one way or another. You can tell the service has been thought through well. You are also provided with helpful information in regards to visiting Gent itself, which was much appreciated. We had a family studio and it was nice, spacious and very clean. Very comfortable beds even though they are a bit small. The latter can be said of the hotel in general. Cleaning staff was also really nice. Leaving our car behind pre check-in would have been no issue, but as it turned out we were able to check-in well before the designated check-in time too, which was a pleasant surprise. Of course it has to be said that this was not in a busy season, but still. Parking is in a safe closed off area. The breakfast was included and is really good. Being from mainland Europe, continental is just fine for us and the selection and set up were nice. The proximity to the centre of Gent is perfect in my opinion. A nice 10 to 15 minutes leisurly walk is all it takes through a nice neigbourhood. Very little noise from the streets at night also. I would definitely stay here again.

    Stayed in February 2024

  • Reviewed: 17 February 2024

    9.0
    Lovely stay, great location, excellent staff.
    • Leisure trip
    • Family with young children
    • Family Apartment
    • Stayed 1 night

    I could not fault the property.

    Lovely Breakfast. Good fresh produce. Room was very clean and tidy. There was enough blankets/pillow to make us comfortable. The staff were very helpful and attentive.

    Stayed in February 2024

  • Reviewed: 2 February 2024

    10
    Great apartment, great location
    • Leisure trip
    • Couple
    • Apartment with 3 Single Beds
    • Stayed 4 nights
    • Submitted via mobile

    Nothing - no complaints at all, highly recommend

    Everything; great location (about 15 minute picturesque walk into the centre of town) staff were friendly, apartment itself was clean and tidy, contained everything you might need. Comfortable beds, powerful shower and soundproofing seemed very effective, it was so quiet that it felt at times like we had the building to ourselves! Already planning our return trip 🙂

    Stayed in January 2024

  • Reviewed: 21 January 2024

    8.0
    Enjoyable and will stay there again!
    • Leisure trip
    • Family with young children
    • Family Apartment
    • Stayed 1 night

    All was fine

    The hotel was comfortable and clean. The breakfast was also very good.

    Stayed in December 2023

  • Reviewed: 19 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 1 night

    Don't park under the trees, birds pooed allover my windscreen, had tough time cleaning my windscreen in the morning :(

    Nice spacy stay. Very clean. Safe and secure parking. Good restaurant. Decent breakfast

    Stayed in December 2023

  • Reviewed: 17 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Apartment with 3 Single Beds
    • Stayed 6 nights
    • Submitted via mobile

    I found the stove rage inducing

    Stayed in December 2023

  • Reviewed: 13 January 2024

    9.0
    A good value for your money!
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 3 nights

    This hotel is definitely a high value for your money. We are a couple with a 4 year old boy. They added an extra bed to the main room for our son. You need to reserve one or else they may run out. The breakfast was good enough with different alternatives for everyone. The rooms are clean and spacious. Bathroom was nice. The reception was very friendly and helpful. We bought bus tickets from the hotel (no price difference) to travel to city center. It's a 15-20 minute walk or 7-8 min bus ride. All in all we were very pleased with our stay.

    Stayed in October 2023

  • Reviewed: 9 January 2024

    10
    Great base to explore Gent, pity we couldn't stay longer.
    • Leisure trip
    • Group
    • Apartment with 3 Single Beds
    • Stayed 1 night

    Nothing.

    Breakfast was good, had a lot to choose from. The rooms were clean and beds comfortable. Instructions on how to check when the reception was closed were very clear and easy to follow, photos very helpful.

    Stayed in January 2024

  • Reviewed: 8 January 2024

    8.0
    Very friendly and helpful staff.
    • Leisure trip
    • People with friends
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Very convenient for everything.

    Stayed in December 2023

  • Reviewed: 1 January 2024

    8.0
    We were happy with the hotel and facilities
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Worked out more expensive than expected. Breakfast was OK

    Car park with ev charging. Helpful reception team.

    Stayed in December 2023

  • Reviewed: 16 December 2023

    8.0
    Perfect place for drivers visiting Ghent. Recommended.
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 1 night

    Everything was fine for an overnight stay.

    This is a good option for drivers, although be warned that it's in the Vehicle Restricted Zone which means you will need to reigster the car when you arrive. It was no trouble; the very friendly staff took car of it. The place is a good fifteen-minute walk from central Ghent, but it's quite a pleasant walk alongside a canal. Also, its location just on the outskirts of old Ghent makes it easy to drive to if you're coming by car. You don't want to be driving into central Ghent! If you're not driving, you may want to get a place in central Ghent. But for us, the aparthotel was exactly what we needed. The room was spacious and comfortable.

    Stayed in September 2023

  • Reviewed: 14 December 2023

    9.0
    Comfy, quiet place to stay
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    It was a little far out

    Very clean and great size room

    Stayed in December 2023

  • Reviewed: 13 December 2023

    10
    Recommend to everyone
    • Business trip
    • Solo traveller
    • Apartment
    • Stayed 1 night
    • Submitted via mobile

    Nothing to say apart from I wish I was there longer

    The property was excellent from arriving to leaving. The receptionist was great , polite and lovely ! She needs a bonus haha Room excellent, location great, food was Michelin quality, and for the price, all *****

    Stayed in December 2023

  • Reviewed: 13 December 2023

    8.0
    Excellent place to stay and would happily return.
    • Business trip
    • Couple
    • Apartment
    • Stayed 6 nights
    • Submitted via mobile

    The breakfast was quite basic and a little repetitive by the sixth morning.

    I really liked the layout of the property and it had everything I needed. It gave me flexibility (sometimes I ate in the room and sometimes out). The bed was really comfortable and I slept really well.

    Stayed in December 2023

  • Reviewed: 19 November 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very friendly staff. Lovely service at the restaurant. We were made to feel very welcome. I would definitely stay here again and recommend this hotel !!

    Stayed in November 2023

  • Reviewed: 24 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The staff were friendly and extremely helpful

    Stayed in October 2023

Showing 1 – 25

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