Galerie de la Reine 15, 1000 Brussels, Belgium
#85 of 120 B&Bs and Inns in Brussels
Guests' ChoiceBased on 299 B&B reviews
8.0Cleanliness
8.2
Comfort
8.2
Location
9.6
Facilities
7.8
Staff
7.4
Value for money
8.0
Free WiFi
7.7
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End of dialog contentReviewed: 2 June 2024
Robert
United KingdomArrived early, 10.30am. Check in normally 13.30 till 18.00. No where to leave bags. Found out to late you can leave them next door in the chocolate shop , would have been nice to know beforehand ☹️
Location is excellent, right in the centre of the city. Room clean and spacious. Breakfast basic continental but adequate.
Stayed in June 2024
Reviewed: 1 June 2024
Cheung
Belgium- No staff onsite - Should be more clear to let everyone know this property is check in/check out by yourself. If you didn't read your email and receive the code to enter the building, could be difficulty and confusing. - No safety deposite box - Can add one pillow more (4 pillows) instead of 3 pillows -Rooms without any number or name
Good location, nice room, fridge with free drinks and helpful staff. The check out day my wife was sick, feeling unwell. Our flight at 19:25pm. So I phoned the property to request late check out. But our room was busy, unable to do it. I was disappointed because we are no where to go! The friendly staff found the way, he sent someone to help and tranfer us to another room. She can rest in this room until 16:30pm, then we took the train to the airpoirt. He is so kindness. Many thanks to him.
Stayed in May 2024
Reviewed: 23 May 2024
Elsa
CanadaHard to communicate with the staffs, you could hardly see them. you don't see them at all. If you have question there is nobody to ask. instruction was if you have concern call or text and someone will come out.. huh?
Location - excellent close to shops , attractions, Train station, restaurants and bus pick up for tours, a very happy place, lots of people, Room is big with private bathroom. Breakfast is great . There is a big picture of a guy in the room, as if he is watching you while you are sleeping. not fond of it.
Stayed in May 2024
Reviewed: 19 May 2024
Tung
Taiwanthe lighting !
the location is great, but not so easy to find it , it is in Galeries Royales Saint Hubert, the gate is right next La Belgique Gourmande. La Belgique Gourmande would help store your luggage for hours after you check out.
Stayed in May 2024
Reviewed: 14 May 2024
Cláudia
BrazilA bit difficult to reach the staff.
Room ans bathroom were beautiful, spacious and comfortable. Super good location. The included breakfast was delicious.
Stayed in May 2024
Reviewed: 10 May 2024
Carmen
Romaniai was feeling playing in an escape room when i needed to reach the room: no lights on corridors, codes for accessing, guessing which is the right room, guessing where the breakfast room; no warm water when i took my shower; thin walls and hearing everything from the others travelers; no contact person/staff: you are on your own
location (walking distance to the city center and a lot of touristic objectives), big room, big bathroom, room is ok for short time stays; super breakfast
Stayed in May 2024
Reviewed: 7 May 2024
Stuart
AustraliaFabulous l9cation, spacious room.
Stayed in May 2024
Reviewed: 2 May 2024
Katherine
AustriaOverall, no major concerns. There were no directions on how to check out and when we tried to call, it seemed the number wasn't working. It wasn't an issue for us though.
The location was wonderful - close to the train station, in the heart of the city, and directly in the shopping gallery. They also offered that we could check out late (until 1pm) if we wanted, which was great. The room was spacious and very clean. Check in was with a code sent via message and the keys secured inside.
Stayed in April 2024
Reviewed: 18 April 2024
Jean-maurice
United StatesNo hotel staff were present to greet us upon arrival.
The breakfast was superb, and the staff were incredibly friendly. The ambiance was charming, and it truly felt like home.
Stayed in April 2024
Reviewed: 17 April 2024
Moore
United KingdomThe lights on the stairs were difficult to find so I walked up and down the staircase without lighting and almost fell down the stairs
the breakfast was great, and beautifully laid out, but the coffee machine broke before I got to have a coffee and there was no one available to mend it.
Stayed in April 2024
Reviewed: 17 April 2024
Maumita
United KingdomThe breakfast option of cereal was just one museli. And there is no egg option on the first day after we told them they hv provided egg on second day.
The location was very good just inside the galleria mall
Stayed in April 2024
Reviewed: 15 April 2024
Robert
Swedennot possible to get breakfast earlier, no anser from the staff
location, atmospere
Stayed in April 2024
Reviewed: 6 April 2024
Laurens
NetherlandsThe location
Stayed in April 2024
Reviewed: 17 March 2024
Mahmood
FranceRooms were too dark to my liking (a couple of extra ceiling or floor lamps may have helped). Floors were a little squeaky due to old wooden parquet as the B&B is located in a historical/protected building.
Excellent location in the centre of the historical square, Comfort and Generous Space.
Stayed in December 2023
Reviewed: 16 March 2024
Pascal
United KingdomEven though I had a beautiful room, the windows were unable to open, which meant the room was hot. I like cool bedrooms. Thank god my friend was next door, she opened all her windows which let air into mine. Once entering the main door of the B&B, it was dark, with no lights. Entering the second door to go to the lifts, there is no light. Thankfully, I had read previous reviews regarding light problems and had my moblie phone light on and ready.
My bedroom was amazing size, very impressed. The vicinity was amazing. Was allowed to check in earlier than expected, which was a win, win.
Stayed in March 2024
Reviewed: 10 March 2024
Natalia
PolandThe cleaning of mirrors, under the bed
Location, good breakfast, big room, communal space - kitchen annex and fridge. Super clean towels & bedsheets. The climate of the old building
Stayed in March 2024
Reviewed: 2 March 2024
Lina
GermanyPerfectly located right next to grand place. Nice breakfast. Easy check in. Would definetely recommend it.
Stayed in March 2024
Reviewed: 10 February 2024
Fiona
FranceThe hair dryer couldn't be plugged in in any place where you could use the mirror
The breakfast was generous and good
Stayed in February 2024
Reviewed: 7 February 2024
Alex1189
SlovakiaI did not like early waking, but this accommodation is not responsible.
Spacious room, large bathroom, ok breakfast (see photo). I don't know much more because I came drunk and left early. The room was warm, with soft mattresses. Outside of the B&B, you can buy chocolate or Rolex.
Stayed in February 2024
Reviewed: 23 December 2023
Cate
NetherlandsPillows were nearly nonexistent and no extras.
Very good communication about key and entering the building. Emails were answered within minutes. Mini bar on the landing outside the room were free. Breakfast was good. Location was great, just a short walk from the train station and up above a shopping gallery. Would certainly stay there again.
Stayed in December 2023
Reviewed: 17 December 2023
Carmin
MaltaThe only comment to improve is the communication with clients, the property did not respond to queries through the booking.com application. However, we got answers from the maids who tended the property. We wanted to store our luggage for a few hours after checkout and it was possible for free at a nearby chocolate shop.
The location is excellent, very central, within walking distance of many tourist places and very well connected to nearby metro and train stations. The room was spacious and very clean. Breakfast offers a good mix of sweet, savory and healthy options.
Stayed in December 2023
Reviewed: 12 December 2023
Walker
United StatesNo staff onsite, directions were somewhat confusing, halls were dark.
Room was clean, spacious and comfortable. Wonderful location and very affordable, great breakfast.
Stayed in December 2023
Reviewed: 12 December 2023
David
FranceBreakfast was average, with no human being (meaning staff) available to inquire more about what's on offer.
Very original setting in an actual theater, felt like an actor on tour. Huge room and bathroom space, clean and crispy bedsheets.
Stayed in December 2023
Reviewed: 3 December 2023
Maxine
NetherlandsThe bathroom was spartan, even institutional in its condition, there was not even a hook or rail near the (door/curtain-less) shower to hang your towel. The clothes rail was placed in front of the towel radiator so you couldn't easily hang your towel to dry either - okay if you stay just one night, but not otherwise. It's also not great to have to hang your clothes in the bathroom. Breakfast was decent but I want hotels to think more about sustainability and having hard plastic pots for a small portion of fruit is just not acceptable, ditto on individual yoghurts etc: it seemed like breakfast was about reducing staffing, with no consideration for environmental costs. It would be useful if they would update the notice on their window downstairs to remind guests to check their email for entry instructions if arriving in the evening or night. I had been travelling for a few days and hadn't had a chance to check emails and it was only early evening when I arrived. I didn't interact in person with any staff except to hand my key over - and it would have been good to know the process for checking out. I didn't have to leave bags but I'm not sure I could have and I am not sure this hotel would suit people who need to talk to staff about anything related to their stay.
The location is excellent - you can't beat it and, although central, it was very quiet inside. It's very close to Gare Centrale and many forms of transport; also to the Grand Place. The bedroom (Magritte) had real character and was beautiful, with wonderful artwork. The bed was very, very comfortable. And the room temperature was just perfect, none of that over-heating you so often have in hotels. Brussels is now very expensive to stay in so I did think this was good value, relatively speaking.
Stayed in November 2023
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