A bit difficult to reach the staff.

Room ans bathroom were beautiful, spacious and comfortable. Super good location. The included breakfast was delicious.

Stayed in May 2024

i was feeling playing in an escape room when i needed to reach the room: no lights on corridors, codes for accessing, guessing which is the right room, guessing where the breakfast room; no warm water when i took my shower; thin walls and hearing everything from the others travelers; no contact person/staff: you are on your own

location (walking distance to the city center and a lot of touristic objectives), big room, big bathroom, room is ok for short time stays; super breakfast

Stayed in May 2024

Fabulous l9cation, spacious room.

Stayed in May 2024

Overall, no major concerns. There were no directions on how to check out and when we tried to call, it seemed the number wasn't working. It wasn't an issue for us though.

The location was wonderful - close to the train station, in the heart of the city, and directly in the shopping gallery. They also offered that we could check out late (until 1pm) if we wanted, which was great. The room was spacious and very clean. Check in was with a code sent via message and the keys secured inside.

Stayed in April 2024

No hotel staff were present to greet us upon arrival.

The breakfast was superb, and the staff were incredibly friendly. The ambiance was charming, and it truly felt like home.

Stayed in April 2024

The lights on the stairs were difficult to find so I walked up and down the staircase without lighting and almost fell down the stairs

the breakfast was great, and beautifully laid out, but the coffee machine broke before I got to have a coffee and there was no one available to mend it.

Stayed in April 2024

The breakfast option of cereal was just one museli. And there is no egg option on the first day after we told them they hv provided egg on second day.

The location was very good just inside the galleria mall

Stayed in April 2024

not possible to get breakfast earlier, no anser from the staff

location, atmospere

Stayed in April 2024

The location

Stayed in April 2024

Rooms were too dark to my liking (a couple of extra ceiling or floor lamps may have helped). Floors were a little squeaky due to old wooden parquet as the B&B is located in a historical/protected building.

Excellent location in the centre of the historical square, Comfort and Generous Space.

Stayed in December 2023

Even though I had a beautiful room, the windows were unable to open, which meant the room was hot. I like cool bedrooms. Thank god my friend was next door, she opened all her windows which let air into mine. Once entering the main door of the B&B, it was dark, with no lights. Entering the second door to go to the lifts, there is no light. Thankfully, I had read previous reviews regarding light problems and had my moblie phone light on and ready.

My bedroom was amazing size, very impressed. The vicinity was amazing. Was allowed to check in earlier than expected, which was a win, win.

Stayed in March 2024

The cleaning of mirrors, under the bed

Location, good breakfast, big room, communal space - kitchen annex and fridge. Super clean towels & bedsheets. The climate of the old building

Stayed in March 2024

Perfectly located right next to grand place. Nice breakfast. Easy check in. Would definetely recommend it.

Stayed in March 2024

The hair dryer couldn't be plugged in in any place where you could use the mirror

The breakfast was generous and good

Stayed in February 2024

I did not like early waking, but this accommodation is not responsible.

Spacious room, large bathroom, ok breakfast (see photo). I don't know much more because I came drunk and left early. The room was warm, with soft mattresses. Outside of the B&B, you can buy chocolate or Rolex.

Stayed in February 2024

Pillows were nearly nonexistent and no extras.

Very good communication about key and entering the building. Emails were answered within minutes. Mini bar on the landing outside the room were free. Breakfast was good. Location was great, just a short walk from the train station and up above a shopping gallery. Would certainly stay there again.

Stayed in December 2023

The only comment to improve is the communication with clients, the property did not respond to queries through the booking.com application. However, we got answers from the maids who tended the property. We wanted to store our luggage for a few hours after checkout and it was possible for free at a nearby chocolate shop.

The location is excellent, very central, within walking distance of many tourist places and very well connected to nearby metro and train stations. The room was spacious and very clean. Breakfast offers a good mix of sweet, savory and healthy options.

Stayed in December 2023

No staff onsite, directions were somewhat confusing, halls were dark.

Room was clean, spacious and comfortable. Wonderful location and very affordable, great breakfast.

Stayed in December 2023

Breakfast was average, with no human being (meaning staff) available to inquire more about what's on offer.

Very original setting in an actual theater, felt like an actor on tour. Huge room and bathroom space, clean and crispy bedsheets.

Stayed in December 2023

The bathroom was spartan, even institutional in its condition, there was not even a hook or rail near the (door/curtain-less) shower to hang your towel. The clothes rail was placed in front of the towel radiator so you couldn't easily hang your towel to dry either - okay if you stay just one night, but not otherwise. It's also not great to have to hang your clothes in the bathroom. Breakfast was decent but I want hotels to think more about sustainability and having hard plastic pots for a small portion of fruit is just not acceptable, ditto on individual yoghurts etc: it seemed like breakfast was about reducing staffing, with no consideration for environmental costs. It would be useful if they would update the notice on their window downstairs to remind guests to check their email for entry instructions if arriving in the evening or night. I had been travelling for a few days and hadn't had a chance to check emails and it was only early evening when I arrived. I didn't interact in person with any staff except to hand my key over - and it would have been good to know the process for checking out. I didn't have to leave bags but I'm not sure I could have and I am not sure this hotel would suit people who need to talk to staff about anything related to their stay.

The location is excellent - you can't beat it and, although central, it was very quiet inside. It's very close to Gare Centrale and many forms of transport; also to the Grand Place. The bedroom (Magritte) had real character and was beautiful, with wonderful artwork. The bed was very, very comfortable. And the room temperature was just perfect, none of that over-heating you so often have in hotels. Brussels is now very expensive to stay in so I did think this was good value, relatively speaking.

Stayed in November 2023

Few small comments: Coffee machine in room wasn't working - seemed to be blocked. One lightbulb gone in bathroom. Didn't manage to switch on one bedside lamp. That said, the staff were happy to hear comments. Bathroom is nearly perfect, but could you provide some softer (romantic) lighting?

The perfect location, the luxurious bath/bathroom, large comfortable bed, spacious room, good communication, clear and easy instructions to enter, complimentary beverages, room well-heated ... We will definately stay there again!

Stayed in December 2023

The location - right in the center of the city - it's not noisy The room was big and the bed comfortable. The bathroom was big. Some beers were waiting for us in the fridge The breakfast was delicious and consisted of: ham, salami, 2 types of cheese, pastry, fruits and yogurt. All in all I'm really glad we stayed here!

Stayed in December 2023

The wifi was very poor though.

The location was perfect ... right in the middle of shops and restaurants. Everything else was wonderful.

Stayed in September 2023

Very close to the city center.

Stayed in September 2023