Nothing

Great location, lovely hotel with nice deck outside overlooking the canal. Very comfortable rooms with huge bathrooms. Exceptionally nice staff.

Stayed in May 2024

Nothing

Good buffet breakfast very helpful and friendly staff Made to feel welcome

Stayed in May 2024

Every single thing. The rooms are a bit small but the bathrooms are great. The parking is good

Gorgeous hotel, great breakfast, and the perfekt location. Definitely a must

Stayed in May 2024

Bath towels on the skimpy side! Personally find marble bathroom floors slippery.

The hotel location is perfect for accessing all the highlights of Bruges by foot. The room was very spacious, buzzing fridge was boring but easily dealt with! Breakfast was the best I have had in any hotel and service throughput was impeccable .

Stayed in May 2024

No negatives

The location was perfect for being so close to everything. The hotel was beautifully decorated and in keeping with this old romantic city. Our room was amazing with a beautiful canal view. Every single staff member were so very helpful and polite too.

Stayed in May 2024

N/A

Central location Friendly staff

Stayed in May 2024

Exceptional service, outstanding dining, perfect location. Small, quiet, clean.

Stayed in April 2024

Furniture a little dated

Staff and property great

Stayed in April 2024

Nothing

Charming hotel in a perfect location for all the sights of Bruges. Excellent staff & breakfast was lovely . A small hotel offering all the luxuries and quality it promised . Would highly recommend.

Stayed in April 2024

Expensive breakfast but there were so many restaurants near you it’s not a real issue

Beautiful old hotel. Ideal location. Staff were exceptional

Stayed in April 2024

The staff. Extremely friendly, attentive and knowledgeable. Only too happy to help whatever your needs. The location of the hotel is excellent in a quiet street, adjacent to the canal and minutes from Markt square. The rooms are warm and inviting. Beds, linen and pillows very comfortable. We really loved the building quaint and charming. The lounge boasting a fireplace draws you in with comfortable sofas and chairs. Its right next to the dining area which is beautifully decorated. The cream tea in the afternoon with scones, clotted cream, jam and fruit, delicious.

Stayed in April 2024

Great location, top notch service! Very beautiful furniture and delicious breakfast

Stayed in April 2024

N/a

The attention to detail, staff were incredible. The smell around the hotel was beautiful and well located

Stayed in April 2024

N/a

Central, easy parking nearby. Very helpful staff. Lovely hotel

Stayed in March 2024

The room was beautiful. The hotel was stunning overall, and the staff were wonderful. One of the best hotels we have stayed in.

Stayed in April 2024

Location very central, great service, friendly and efficient, lovely breakfast

Stayed in March 2024

Nothing

Excellent breakfast and exceptional staff

Stayed in March 2024

Bathroom ok, just a shower over bath, had better but nice and light.

Gorgeous bedroom decor, very airy, comfortable and brilliant big fridge!

Stayed in March 2024

Booked as a family group for a special occasion celebration. Location is fantastic, only a short walk to all the main attractions. Staff were fantastic, very attentive and helpful. Lovely start to the stay with a complimentary box of Belgian chocolates and a glass of champagne. If you’re looking for a hotel in Brugge with a little bit more luxury or romance than normal then this is the place.

Stayed in March 2024

Great hotel, with a unique decor housed in an old property but with all modern fixtures where you need them. Staff were excellent.

Stayed in March 2024

Wasn't a huge fan of the frosted, unlockable doors on the bathroom. A couple were checking out when we arrived and they were provided with a snack and water for their journey, but we were not offered the same when we left.

The hotel has fantastic decor - it is not of modern style, but it has character which is what we like from a city break hotel. Dumon chocolates upon arrival and a free drink each was appreciated. The continental breakfast was lovely and there were lots of pastry options. The local canal boat trip was right outside the back of the hotel, which was really handy. The overall location was absolutely perfect. Staff are really polite and helpful. Everywhere smelled fantastic and was really clean.

Stayed in March 2024

phone in the room didn't work,

comfortable bed and pillows, good location, had parking, small, intimate with friendly staff.

Stayed in March 2024

Breakfast was too expensive as we did not have Champaign, just coffee and a breakfast roll

Stayed in March 2024

Room not cleaned and made up on last full day until 4.30pm due to staff shortages.

Room very spacious,comfortable bed and pillows,nice bathroom,breakfast excellent choice and all staff very helpful.

Stayed in March 2024