Parking was terrible. The booking.com site said parking was available, but this was false. And I was told by the front desk that I have to request parking weeks in advance. Well, I only booked days in advance. My car was towed, and this cost me a significant amount. The hotel needs a better way to accommodate guests with cars.

Location was Ok to get to the city center. Not many places open later, and I had long hours for work. Breakfast was OK and I didn't have the opportunity to enjoy it very often.

Stayed in April 2024

All was decent, but clearly dated. The room was clean but worn from years of use. There was a huge renovation going on at the hotel, which would've been good to know before. I also feel that the price for the room should be lowered because of this. There was wifi but I often lost the signal. And one of the two flush options on the tiolet was broken. Stay was fine, though I feel the room was too expensive for what it was.

Stayed in July 2023

No air conditioning

Breakfast was good, but in a different building.

Stayed in June 2023

Breakfast was plentiful but not of a level of warmth, frankly poor. Also having not been advised of the closure of breakfast room and the relocation to another hotel about 100 yards down the road.

The nice seating area outside to enjoy one of the many Belgium beers on offer,

Stayed in May 2023

Hotel is currently under refurbishment for their restaurant and there was some noise whilst people were working quite late on my first night.

Hotel staff welcoming and helpful. I have stayed here before however the room I was given this time was much more comfortable and I would definitely request this in the future.

Stayed in April 2023

Really good service and a warm welcome at the receiption!

Stayed in March 2023

Blanket had stains

Stayed in November 2022

Old and warn out. Staff were not friendly

Stayed in November 2022

The hotel is very central. Closer to all the bars and restaurants.

Stayed in September 2022

Mugs for tea would be good. Fruit salad daily would also be nice.

It was okay

Stayed in September 2022

no parking, no air conditioning.

breakfast was very modest. Very few croissants, scrambled eggs. It wasn't enough for all the guests.

Stayed in August 2022

The staff are always happy to help with late arrivals or organising taxis. Onsite bar has a good range of beers and is open late. Rooms are generous and some have a nice balcony for fresh air, views and somewhere to enjoy a cup of coffee. Good wifi.

Stayed in May 2022

noise

Stayed in December 2021

No electricity sockets by bed for recharging telephones etc though plenty elsewhere. Horrible modern art painting of two distorted faces hanging in room - nog to my taste! Bit strange that there was no separation between sun terraces of various rooms - think it has to do with fire escape regs? Neighbours didn’t appear happy when we came out onto our terrace next to them but hey that’s just situational. Our second outdoor chair had been moved to behind a corner on another part of the terrace to other side when we arrived and took a while to find it which just felt a bit uncomfortable - might be good to check they are where they should be if possible before guest arrival, but yes they might be moved later given open terrace. Terrace itself is splendid area to relax in evening sunshine! TV OK for just watching but couldn’t find a way to select earlier programmes - eg last news bulletin, nor to set up subtitles for my deaf partner. Internet connection was very good though. Price was just a little big more than we usually pay - though breakfast is included and it was a nice room. Seems to be an expensive area.

Sun terrace to rear was lovely in evening though raised part of central terrace view to right could be beautified. We closed curtains during hottest period of the day and the room remained bearably cool. Extra big bed was good. Double wash basin and large bathroom with separate toilet excellent. With large rear window closed sound proofing was very good despite lots of customers in restaurant/cafe to front. Our room faced to rear looking down on pleasant rear cafe terrace that was not itself busy on this day. Room modernised and well fitted in standard hotel manner. Breakfast was good! Served with pleasant style, but good details. Bread rolls delicious and attractive - also small pastries. Bacon, a delicious self boiled egg once I worked out how to set the egg boiler up properly, and the most delicious delicately cooked and seasoned tomatoes. Loved the special touch of the old-fashioned silver coffee pot hinting to past glory but almost incongruous now - like the embroidered emblem of hotel on the bed cover - quirks that one remembers. Lift to room was efficient and useful as were 3 nearby disabled parking spaces - free in the evening but heavily used so hit and miss during the day. Sights of this small town are very close by, but opening hours of Hugo Voeten museum very limited so we regret we could not see it - check those before trying to visit!

Stayed in September 2021

Many people outside and too noisy in the evening. No AC, only old table Fan. Poor Wi-Fi speed and connection. Only 4 outlets, not conveniently placed. 3 of them almost can't charge the phone with 15w charger. No dedicated parking space.

Center of the town. City is really good. Friendly stuff, good breakfast. Toilet and bathroom are clean and new. Clean comfy beds. Fridge and safe present. Also you have a cattle and 2 cups with some coffee and tea. Good restaurant downstairs.

Stayed in August 2021

Major construction site. Room 111 was a joke and smelled like piss. The terrace had tools, ashtray and scaffolding view!

Nothing!

Stayed in May 2024

Nothing

Very nice hotel, was clean and and well equipped.. Staff were friendly and helpful, location is in the middle of town so couldn't be better.. Hotel bar was great with good selection of Belgium beers

Stayed in April 2024

The garage is a bit far from the hotel and quite small

Position was great as it is in the main square of the Town 😄

Stayed in July 2023

Perfect position for our needs

Stayed in August 2023

1. Wifi was promised. On arrival, we spent about 40 minutes trying to follow the instructions left in the room to set it up. Unsuccessfully. We asked the receptionist/barmaid, who told us that what we had been trying was wrong, and gave us a different username and password. These worked in the bar. We never had working wifi in our room. 2. We had to ask twice to get the battery changed in the safe, so that it would work. 3. The promised balcony was in fact a fire escape overlooking a building site. 4. The pillows were stuffed with foam crumbs, and very, very uncomfortable 5. We also slept poorly because the room was over-hot. Even leaving the fan on all night didn't help enough. 6. We weren't aware that we would have to walk to another building for breakfast. Decaf coffee was not available. 7. Only one single and one double power socket, neither near the bed. One was occupied by the fan. Lighting was dim. Apparently the owners had acquired the new hotel where we had to go for breakfast. It was our impression that they were so taken up by the new hotel, that they'd lost interest in de Zalm. This is a great shame, as it was about our 4th visit over a number of years, and the first time we've been disappointed.

The location in the centre of Herentals is superb. The double basins in the bathroom were nice.

Stayed in July 2023

Hotel staff

Stayed in April 2023

According to my reservation my room should have Free Wifi (it was but only if i stay close to entry door of my room ), also i should have balcony but i didn't have, i also don't have garden view, room wasn't soundproofing. Coffe machine also not.

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Stayed in February 2023

Being stuck in the lift for 25 minutes. Very noisy in the late evening and early morning

Breakfast was ok, room clean and comfortable

Stayed in February 2023

Nothing

Everything

Stayed in January 2023