Not enough pillows on the bed and the shower in the wet room could not be angled properly.

The location is perfect for me......but it is not too close to the centre for those keen on the tourist sites. Easy access to the railway station by bus (even though the tram is currently out of action)

Stayed in April 2024

Not well kept. Pillow case was dirty and the sheets had hair on that were not mine. The panic button (if that's the name for it) in the bathroom was also on when I arrived and the door of the room was also open. Also, expensive.

It is a nice and pretty standard hotel. Feels recently renovated so the room seemed relevantly new and comfy. The bed was operated with a control to fit your body which seemed odd but comfy nonetheless.

Stayed in April 2024

Nice quiet location, not too far from centre. Spcious room. Geed breakfast.

Stayed in April 2024

No comment

Breakfast was good, Location was ok.

Stayed in March 2024

Nothing

The hotel rooms are quite new. All staffs are very friendly and helpful. Bed was comfort.

Stayed in April 2024

Maybe not the best for a romantic trip, as you might find something more appealing in the centre of Ghent.

Excellent location and very friendly staff. Super clean hotel and with an underground parking garage. Recommended for business travellers and families. About 20 min walk from city centre.

Stayed in March 2024

If one opened the window, there was some car noise at night from the nearby road. Not at all a problem with the windows closed.

Felt fresh and well run, it was easy to walk to the center of Gent from it.

Stayed in March 2024

I wish they would put a coffee maker in the room- management please take note!

I like this hotel- its a outside the tourist centre but it is better than the downtown hotels as it is large, clean and modern. I find the downtown hotels in Ghent to be tired and grimy. Everything works well- heating, wifi, showers and breakfast is plentiful and very good.

Stayed in January 2024

It was my first time staying here. Quite close to the city. About 20 minutes if you are walking or 10-15mins on a bus. The room was spacious, and had the necessities needed. What I really appreciated were the extra touches, reception staff were friendly and full of recommendations for Gent. Overall good value for money and would stay there again!

Stayed in March 2024

I have to pay for car park

Clean and comfortable

Stayed in March 2024

Very expensive parking. We stayed one night and we payed the parking for two days.

Very clean, comfortable hotel, very kind staff.

Stayed in March 2024

- bed matrass and the pillow was not comfortable and gave both of us back and neck pain in the morning. Matrass was too soft and the pillow too high and square, so your head would be higher than the neck or the body - parking is for extra fee

- friendly and helpful staff - close to the center - free water in the room

Stayed in February 2024

Very little to complain about

All in order!

Stayed in February 2024

I don't like rooms for disabled people. Even though I have reserved with more than 2 months in advance I got this type of room. Besides that, it was a good stay.

The area was closer to the city center than I expected. Good bus connection to the train station. The staff was very friendly. The gym was very well equipped. The hotel is practical and minimalist.

Stayed in February 2024

There was no drinking water bottle nor coffee

Location

Stayed in February 2024

Bathroom did not have the best design, taking a shower would make the whole floor wet and ventilation was so weak and didn't help. Also, there were no slippers in the room.

Nice staff, great location, nice parking, and clean room

Stayed in February 2024

Very little.

All in all very decent.

Stayed in January 2024

Breakfast was so basic taking the price into account.

Stayed in February 2024

Location is good, walking distance from the city centre.

Stayed in January 2024

pillows could be better or extra pillows could be good.

location and private parking

Stayed in January 2024

A little bit far from centrum

Great and friendly staff.

Stayed in January 2024

Shower can be flood

New and big hotel room. Laundry room with performance washing machine and dryer. Car park is big and clean with CCTV camera and connect directly to the hotel.

Stayed in December 2023

I dislike the fact that there is a motion sensor on the bathroom light with clear glass doors which disturbs my sleep when my partner uses the facility at night and visa versa. If there was a way of turning that off, we were not told. That's why I rate the bathroom only fair. Also the walk-in shower, while great for a handicapped person, makes for an unnecessary watery mess on the floor for us ordinary folk. While the breakfast was good, it seemed pricey (18 euros per person as I recall) for a pick-what's-pre-prepared style meal. I would be happy with a simpler, cheaper breakfast since I don't typically eat a big breakfast, but given the price I made it a major meal.

Chose for the location which is three blocks from my daughter's apartment. We came to Gent see her. Is a great facility for someone visiting the nearby Sint Lucas hospital with the bathroom clearly designed with potential hospital patients in mind, though this did not apply in our case. The breakfast was very good with a lot of variety.

Stayed in January 2024

There was no coffee/tea making facility in the room. Plus no relaxed seating for two, just the one chair at the desk. We did get an extra chair and small table when we asked for it.

Very neat and clean. Staff very friendly and helpfull.

Stayed in December 2023