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  5. Reviews of Hotel Diamonds and Pearls

Reviews of Hotel Diamonds and Pearls

Pelgrimsstraat 26, Antwerp District, 2000 Antwerp, Belgium

Review score

Based on 230 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.1

  • Location

    9.7

  • Facilities

    7.8

  • Staff

    9.2

  • Value for money

    8.0

  • Free WiFi

    8.9

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Showing 76 – 100

  • Reviewed: 18 February 2022

    9.0
    would love to stay here again without my husband
    • Leisure trip
    • Couple
    • Junior Suite with Terrace
    • Stayed 1 night
    • Submitted via mobile

    my husband thought the room was haunted

    loved how quirky the property was. the decor of the top floor- room 4 was so lovely. very quiet

    Stayed in February 2022

  • Reviewed: 13 February 2022

    9.0
    Lovely place
    • Leisure trip
    • Group
    • Junior Suite with View
    • Stayed 3 nights
    • Submitted via mobile

    N/A

    Welcoming hosts and great location. The Junior Suite was a great size and comfortable

    Stayed in February 2022

  • Reviewed: 25 October 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Junior Suite with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Alles was perfect.

    De kamer met dak terras

    Stayed in October 2021

  • Reviewed: 9 September 2021

    8.0
    Style in the old town
    • Leisure trip
    • Couple
    • Comfort Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Not much to complain here. The communication before arriving was a little difficult (like finding out how to get to the hotel parking), but was fine once there. Do note that the rooms are right off the staircase which is a little creaky. So you notice when people go up or down. If I had to make a suggestion for improvement: It would be nice to get free water in the hotel. The tap water tastes a little funny and the bottles in the minibar are pretty expensive.

    Perfect home base to explore the old town - while still in a relatively quiet side street. If you like eccentric decoration and style - this is your hotel! Most rooms are not huge, but each has a special feature - ours had a balcony. Breakfast is rich and tasty with Muesli, Joghurt, rolls and croissants, but the same everyday. All in all I would recommend the hotel anytime.

    Stayed in August 2021

  • Reviewed: 13 August 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Junior Suite with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Very cosy and friendly- we loved it!

    Stayed in August 2021

  • Reviewed: 2 August 2021

    8.0
    Very good
    • Leisure trip
    • Group
    • Junior Suite with View
    • Stayed 1 night

    hot water in shower was hardly there at all

    friendly helpful staff

    Stayed in July 2021

  • Reviewed: 29 July 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Comfort Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The stairs a very difficult to climb carrying cases and help from the staff was not offered. The breakfast didn't reflect the price. Mean portions and the smallest chicken eggs I've ever seen. Coffee weak.

    Decorations very quirky comfortable bed, nice balcony in room 2. Location perfect.

    Stayed in July 2021

  • Reviewed: 22 July 2021

    9.0
    Excellent
    • Leisure trip
    • Family with young children
    • Junior Suite with View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Atmosphere and location

    Stayed in July 2021

  • Reviewed: 28 May 2024

    6.0
    Central, but pack very light!!!!
    • Leisure trip
    • Couple
    • Comfort Double Room with Balcony
    • Stayed 2 nights

    Sadly rooms require a very good upgrade with curtains and sliding door to Terrance sitting area broken. Seats on Terrance seats faulty and dangerous due to moisture damage. Great original early style stairs to levels, but extremely difficult to negotiate for 60yrs old with luggage for 4weeks in Europe.

    Very central to main center and great breakfast. Pretty amazing decor in sitting room and bedrooms. All staff and owner very pleasant and helpful.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    3.0
    The his hotel is not up to modern-day standards and needs a complete overhaul
    • Leisure trip
    • Family with young children
    • Cottage (4 Adults) with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Not Clean - dirty sock left in room Stairs very difficult - even more so with bags Noisy outside at night

    Location

    Stayed in April 2024

  • Reviewed: 19 April 2024

    1.0
    Horrible - absolutely unhealthy, infestation of cockroaches and bed fleas - no maintenance, dirty
    • Leisure trip
    • Group
    • Cottage (4 Adults) with Terrace
    • Stayed 2 nights

    Horrible hotel, dirty and with evident no maintenance since long time. Several lights not working, wall sockets the same, the moquette was absolutely disgusting. Worst part was the infestation of cockroaches and bed fleas, this hotel is absolutely unhealthy. Extremely expensive for what offered More than 250 euros/night Under these circumstances we decided to leave the second day. The owner Mr Maarten did agree in written to reimburse the second night. He promised to transfer the money, which he has not done.

    Hotel well placed - that's all!

    Stayed in April 2024

  • Reviewed: 8 April 2024

    1.0
    Stinky dirty run down infested dump
    • Leisure trip
    • Group
    • Cottage (4 Adults) with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    A dirty run down dump of a property infested with bed bugs- we subsequently found multiple reviews on Google reviews dating back at least 6 months where customers were complaining of same, posting photos of their bodies covered in welts and complaining of an unresponsive host. When we told the owner and showed him my daughter completely covered in welts he immediately offered to pay back a nights accommodation but said to send through banking details as he couldn’t refund to credit card. As per the previous victims we have been completely ignored by him now for days now so do not expect a response. Do not stay here unless you want to walk around Europe looking like you have the plague for at least two weeks.

    Location

    Stayed in April 2024

  • Reviewed: 5 April 2024

    3.0
    Good location needs a renovation, helpful staff
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    The rooms were very dated in serious need of renovation and the room was v cold

    The location

    Stayed in April 2024

  • Reviewed: 3 April 2024

    1.0
    Awful stay
    • Leisure trip
    • Family with young children
    • Cottage (4 Adults) with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Cottage was unclean, it very dusty and appeared as if no-one had stayed for some time. Used sanitary products were found in the bedroom under the bed located on the top floor. Contacted phone number listed for hotel, no answer, staff in the morning suggested to just contact manager but did not seemed bothered that we had experienced this. No one in the hotel upon arrival, able to access eventually via telephone instructions, when text/phoned the contact number no prompt responses just kept going to voicemail. TV did not work as no smartcard inserted for use. Not an ideal stay for a family, would not stay again.

    Stayed in April 2024

  • Reviewed: 24 March 2024

    4.0
    Great location, poor quality rooms and unacceptable hygiene
    • Leisure trip
    • Group
    • Cottage (4 Adults) with Terrace
    • Stayed 1 night

    Unfortunately there is a striking contrast between its promising exterior and the disappointing condition of its rooms. Despite its convenient location and charming facade, guests should brace themselves for interiors that fall short of expectations. The rooms, unfortunately, show significant signs of neglect, with wear and tear that detracts from comfort and aesthetics. A particularly distressing issue is the presence of cockroaches around the bed area at night, which is unacceptable for any lodging establishment. This glaring oversight in cleanliness and maintenance greatly undermines the potential of Hotel Diamonds and Pearls, necessitating immediate attention to bring its standards up to par with guest expectations.

    Location is incredibly good and the staff is extremely friendly. The entrance and main area of the hotel is very nice. Also the breakfast area is ok.

    Stayed in December 2023

  • Reviewed: 13 March 2024

    6.0
    Right in centre of Antwerp with view of cathedral. Really comfy bed. Let down by leaking ceiling and uninterested staff.
    • Leisure trip
    • Couple
    • Junior Suite with View
    • Stayed 3 nights
    • Submitted via mobile

    We were awoken at 5am with water dripping through ceiling. A handy placed metal bowl increased the noise(they clearly knew there was a problem). Staff just shrugged shoulders when notified. Email ignored.

    Fantastic location. Quirky decoration

    Stayed in March 2024

  • Reviewed: 8 March 2024

    10
    Excellent hotel
    • Leisure trip
    • Family with young children
    • Cottage (4 Adults) with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    All good

    The staff were very friendly

    Stayed in March 2024

  • Reviewed: 11 January 2024

    3.0
    Great location. Better value for money elsewhere. Photos do not reflect the condition of the property.
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Needs refurbishment. Poor shower. Next to no service. Old. No fireplace as indicated.

    Location only

    Stayed in December 2023

  • Reviewed: 23 December 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Cottage (4 Adults) with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Not suitable fur kids because of the stairs

    Stayed in December 2023

  • Reviewed: 14 December 2023

    10
    Would recommend to anyone Loved staying so close to all the shops
    • Leisure trip
    • Couple
    • Comfort Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Nothing wonderful stay

    Jason was amazing and so helpful

    Stayed in December 2023

  • Reviewed: 4 December 2023

    1.0
    a rip off
    • Leisure trip
    • Family with young children
    • Junior Suite with Terrace
    • Stayed 4 nights

    we didn't stay as the hotel (B and B maybe?) was unacceptable as was the room

    Nothing, stairs too steep, room small and a hassle to get access to the hotel

    Stayed in December 2023

  • Reviewed: 23 November 2023

    5.0
    Passable
    • People with friends
    • Cottage (4 Adults) with Terrace
    • Stayed 1 night
    • Submitted via mobile

    there was very cold in the room

    beautiful exterior

    Stayed in November 2023

  • Reviewed: 26 October 2023

    10
    Perfect for work travel as it is very near the main areas of Antwerp
    • Business trip
    • Solo traveller
    • Junior Suite with View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Perfect location

    Stayed in October 2023

  • Reviewed: 20 October 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Junior Suite with View
    • Stayed 1 night
    • Submitted via mobile

    It looks a charming hotel, but it is disapointing. The floor of the room, made of wood, was full of holes, which is not pleasent particularly in old buildings like this one. Furnitures were not well treated, with some dust. We left after arriving.

    Very nice location.

    Stayed in September 2023

  • Reviewed: 16 October 2023

    10
    Go here, stay here, high - five Jason for us please.
    • Leisure trip
    • Group
    • King Suite
    • Stayed 2 nights

    Personally, "now" me did not enjoy the death stairs up and down to the room. "5 years ago me" would have enjoyed them for sure. I could see how, on the weekends (our stay was during the week, not in tourist season) the location could be rather loud. We did not experience that though

    Let's start with Jason. Jason is the bomb, a force in the welcoming universe, that is all. The location was incredible, the room, beautiful and comfy for real. We did not try the breakfasts there, so cannot comment there.

    Stayed in October 2023

Showing 76 – 100

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