Avenue Fonsny 9, Sint-Gillis / Saint-Gilles, 1060 Brussels, Belgium
#168 of 192 hotels in Brussels
Guests' ChoiceBased on 892 hotel reviews
6.6Cleanliness
7.0
Comfort
7.0
Location
7.8
Facilities
6.7
Staff
8.1
Value for money
6.6
Free WiFi
8.2
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End of dialog contentReviewed: 29 May 2024
Magda
United KingdomPerfect location, very spacious and comfortable room. The staff are very friendly and helpful, especially Patricia and Azeem. Despite the renovation our stay was pleasant and not disturb in any way. The 'on the go' breakfast was convenient, as we were exploring different places and towns. It was well made and plenty of options.
Stayed in May 2024
Reviewed: 21 May 2024
Eva
GermanyThe hotel was a construction lot because some floors were renovated. Because the breakfast room was not useable there was no breakfast. For some time the elevator did not work due to that the electrician had to fix something else. I would have expected that the hotel prices were lowered. However the personel was very helpful and kind!
Although the situation for the personel was not easy due to the renovation works, they were very helpful.
Stayed in May 2024
Reviewed: 21 May 2024
Kate
NetherlandsThe bathroom was a little damp and musty, while the unannounced (before arrival) construction work started at 7am.
The staff were friendly and helpful, and the room and bed were very spacious.
Stayed in May 2024
Reviewed: 7 May 2024
Abhishek
IndiaI haven't received refund of my security deposit of 50 euro till yet. I was told it will return in 1 day but already 3 days has passed and it has taken a long time. I want my security deposit back asap
Stay was good. Ambience and location was good
Stayed in May 2024
Reviewed: 24 April 2024
Sandeepkamesh
SwedenThe dust in the hotel due to construction and the view from the window which does not excite.
The location which is near to the train station & is approachable to most of the touristic destinations.
Stayed in April 2024
Reviewed: 22 April 2024
Adam
Polandthere was a lot of construction going on and it was a little inconvenient.
great location, nice staff
Stayed in April 2024
Reviewed: 16 April 2024
Liubov
UkraineBreakfast was poor. Everything is old and shabby, but they are making repairs, and I hope soon it will be renovated.
Location is 3 min to the Midi station. The boy at the reception was very pleasant and helpful. I give him 10/10.
Stayed in April 2024
Reviewed: 16 April 2024
Joseph
United KingdomThe place was being renovated and they started at 7 every morning. In the room there was no fridge also no tea/coffee Making facilities. Also the bar was closed but would be open in June when the restoration was over.
It was an easy walk from the train station. The places to eat in the area were good.
Stayed in April 2024
Reviewed: 12 April 2024
Philippe
NetherlandsConstruction dust in the corridor, noisy (trains…)
Close to the station, clean at least when there are no construction dust
Stayed in April 2024
Reviewed: 3 April 2024
Inesa
United KingdomThe bathroom was very wet, the view from the window is not nice, it was very noisy and we were not informed about the refurbishment in the hotel
Cleaning every day, good breakfast
Stayed in April 2024
Reviewed: 14 March 2024
Judith
United KingdomThe building works are intrusive, but I had been warned about this. I'm quite surprised that they remain open while builders are on site. I had to ask for the kettle listed as one of the amenities of my room.
Staff were pleasant and helpful and making the best of things. It's very convenient for the train station.
Stayed in March 2024
Reviewed: 4 March 2024
David
United KingdomDidn't pay for breakfast but looking at it, I'd have been disappointed had I have done.
The location is great. There are a few suspect characters hanging around but at no stage did I feel the slightest bit intimidated. Room was clean and comfy without being spectacular but didn't spend much time there. Appreciated having BBC on the TV!
Stayed in March 2024
Reviewed: 24 February 2024
Don
MaltaSadly renovation. But this can’t be helped
Location room size bed comfortable
Stayed in January 2024
Reviewed: 20 February 2024
Giovanni
Italyfront to the train station and not far from the city center
Stayed in December 2023
Reviewed: 3 February 2024
Tamsin
United KingdomVery clean and convenient location for the station. Slightly noisy due to thin walls but I had ear plugs so not an issue.
Stayed in February 2024
Reviewed: 20 January 2024
Tan
MalaysiaHotel is renovating. We were given a room where the whole floor is renovating. The next morning we were asked to move to other floor room. We need to repack our stuff to move. Why did you give us the renovating room in the first place ???
Stayed in January 2024
Reviewed: 20 January 2024
Mae
PhilippinesCurrently, there are renovations on-going so it is slightly dirty, lots of dusty places, and loud - good thing we are there mostly when there are no work. Elevator smells like piss.
It is close to Bruxelles-Midi train station. About 15-20 minutes walk to the city proper.
Stayed in December 2023
Reviewed: 16 January 2024
Cheryl
United KingdomIt was being upgraded.
The staff were fantastic. It was located very near the station which was great as we were stranded due to Eurotunnel strike.
Stayed in December 2023
Reviewed: 2 January 2024
Kaitlin
United KingdomUnfortunately the walls are very thin, we were the only ones on our floor for most of the stay but could hear everything when people were in the hall. There was construction going on a wall away from us which was signposted in the hotel but not on the booking.com website which wasn't a great surprise. Otherwise the hotel was great.
The room was a good size, the bed was massive and everything was clean. The staff were lovely and helped us find medication when we had a small medical issue. Altogether a good stay in a great location right by the station.
Stayed in December 2023
Reviewed: 30 December 2023
Mohamad
NetherlandsThe elevator was dusty all the time.
I didn't feel safe in the neighborhood.
Stayed in December 2023
Reviewed: 24 November 2023
Martin
United KingdomPerhaps too basic a room and the very worst thing was the building work at 8 am of which we had no idea. Wouldn't have booked had we realised. The area is also full of dangerous looking people, like every station area.
Really liked the proximity to the station and the price. The staff were helpful, with a 24 hour desk.
Stayed in November 2023
Reviewed: 15 November 2023
William
AustraliaNeed to put a kettle in the room. Also a bar fridge.
Good location
Stayed in November 2023
Reviewed: 13 November 2023
Lily
AustraliaIt was obviously quite old and worn out but it didn't bother us..
Location was great. Very close to train station, grocery store and restaurants.
Stayed in November 2023
Reviewed: 3 November 2023
Eleanor
United KingdomAt the time of our stay they were in the middle of renovation. For us it didn’t matter too much because we were up before the noise started and only stayed one night. I think it will be worth it once it’s complete but it would’ve been nice to have a heads up before travelling or a slight reduction in price etc.
It’s very convenient for the train station. It was comfortable enough for what we needed and the staff were wonderful.
Stayed in October 2023
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