We had two rooms and the internet was ok in one of the rooms but not good at all in the other one.

It is such a nice hotel at a great location. Very convenient for parking.

Stayed in July 2023

The decoration of the room. It looked a bit old, but everything else was good.

The location was perfect! Walking distance to the centre. The staff was very friendly and helpful.

Stayed in August 2023

better priced breakfast

excellent location + parking, and very clean and comfortable facilities

Stayed in July 2023

The room above us (family room) was very noisy at night time with furniture being dragged around for a very long time, as late as midnight.

The staff was very friendly. We made a complaint about some guests (below) and the receptionist on shift sorted it out promptly.

Stayed in July 2023

our room on the second floor where comunal walkways seems dated and dark. triple room was good size however full of flies or mosquitos, marks of dead insects on the walls, pretty disgusting.

location next to the main attractions, great breakfast

Stayed in July 2023

Not much choice at breakfast for vegans

Great location, super friendly staff at reception and a practical swimming pool

Stayed in July 2023

Parking was VERY expensive.

Stayed in July 2023

Our room was in the attic space which was fine although it was a little dark

Great location close to the town centre hotel was clean and tidy staff were very helpful hotel parking was excellent with cctv monitors

Stayed in June 2023

Location

Stayed in July 2023

The bed comfort

Situation

Stayed in July 2023

Location, comfortable beds and friendly staff.

Stayed in June 2023

Great location and a warm welcome from friendly staff. Rooms were clean and practical with everything we needed included.

Stayed in June 2023

the beds

all was excellent except the beds which were too soft and bouncy - staff lovely - all good

Stayed in July 2023

Swimming pool was great being indoors, but was a bit small.

Good location, friendly staff, good bar (Michael was great). Comfortable rooms.

Stayed in June 2023

Price of breakfast Price of parking

Very clean and right inside the town walls Short walk into the main square.

Stayed in June 2023

Great location, comfy room. We go to Bruges often to visit family and decided to a stay a bit.more "upmarket' than usual as most B&B rooms there are tiny, and weren't disappointed . Nice breakfast.

Stayed in June 2023

Qualité du jambon breakfast (standard)

Emplacement

Stayed in June 2023

excellent breakfast

Stayed in May 2023

Difficulty keeping windows open for fresh air in room and bathroom. Bar not opened on Tuesdays.

Small outdoor area was very comfortable and so nice to be able to rest outdoors. Breakfast was very enjoyable and had excellent variety of tasty, well served food.

Stayed in June 2023

Very high cost of parking in an area where there isn’t much choice, no monetary concession for disabled-badge holder and when we asked about free parking on the street, we were told foreign(UK) badges were not allowed in Bruges, despite the RAC stating they are. Our fridge did not work at all (in a very hot week) even when we complained - the 2 more unhelpful desk staff told us the mechanic had altered the thermostat setting, but didn’t tell us this at the time, or ask if the problem was solved to our satisfaction, and it made no difference at all. In an otherwise good bathroom, the toilet seemed like an afterthought - very low down, and wedged into a tight spot between sink and bath - the most uncomfortable I’ve ever used.

Very good breakfast. One member of the desk staff was brilliant , and the cleaning staff were very friendly. The air con was very effective. The relaxation areas with water feature were good.

Stayed in June 2023

The air conditioning was quite noisy but it did cool the room down . Would have been good if the beds were twin beds rather than a double

Excellent location - easy to walk to the centre. Staff very helpful and friendly . Swimming pool an added bonus . Shower in room - amazing

Stayed in June 2023

It's hard to find anything to fault but the pillows on the bed were quite uncomfortable. They were square European type pillows which I find impossible to sleep on. I would have appreciated a normal rectangular pillow.

This is a fabulous hotel in beautiful Brugges. My room was very large by European standards. It had it's own patio and air conditioning unit. The hotel has some fabulous facilities in the bar, indoor pool, patio etc. But there was so much to do in Brugges we didn't get to use any of those facilities. The hotel is walking distance to the old town, restaurants and there is a supermarket just up the road. What definitely stay her again if in Brugges.

Stayed in June 2023

Nothing

Good location, clean and smart, nice stuff

Stayed in June 2023

Disappointed in the number of steps we had to climb with heavy suitcases to get to room 121, thankfully staff assisted.

Staff were great, location was great.

Stayed in May 2023

Really disappointed that the bar is only open for a few hours four nights of the week. And the photos of the garden terrace was a reason I booked this hotel, but you could only access the terrace when the bar opened at 5pm on certain days.

Such clean, spacious and comfortable rooms. Lovely exterior on a quiet but fairly central attractive street. Pretty good varied breakfast. Lovely pond/green area outside of breakfast room.

Stayed in May 2023