Apart from the staff who was exceptional (Mr Imad was kind enough to do his absolute best to help), I didn't like anything. The bedroom was tiny and dark, and I could barely walk around. The only window had the worst possible view : some kind of interior court, very tiny, with tall walls close to the room, and filled with some engines. It felt very claustrophobic to me, like some kind of a dungeon. Not at all what the pictures showed.

Stayed in May 2024

The bath had some water loss so I couldn't sleep. Windows coudn't be closed properly and I was at gound floor. During the night there were some fights out of the door.

Position near the station

Stayed in April 2024

I was afraid I would miss a step, fall and sprain an ankle. The glass door that leads to the reception was broken and the rug from the reception leading to the rooms had some stains that made it look like it was dirty.

Although very compact, the layout of the room was like something out of an architectural magazine. They made good use of space. Designs like that would look great with a lot of space

Stayed in April 2024

The reception is in the fast food restaurant next to the hotel and it's not written anywhere so you need a luck to find that out. Also the staff is not organized, they didn't know about our reservation and gave us wrong key. We had to walk up to the last floor with 4 bags just for them calling us and saying they gave us wrong key Otherwise they were kind.

It is good for one night stay. Was clean. The bed was comfortable.

Stayed in May 2024

Bath shower and toilet were 2 boxes inside the room Shower leaks inside the room floor when taking a shower

Staff

Stayed in April 2024

The staff are completely uncooperative and very rude, the location is bad and you can't find your way without a lot of hassle, the room is dark and small, and no one responds if there's a problem. The WiFi was down throughout my stay at the hotel, overall a bad experience.

Nothing

Stayed in April 2024

No towels left in the room, had to go and ask as the phone in the room wasn't connected to anything! Light fitting above the sink hanging off, no soap above the sink, key slot holder broken/non existent for the power for the room. No TV remote. Handle fell off the toilet door.

Bed comfy, shower had hot water.

Stayed in April 2024

The staff was so helpful and friendly,

Non

Stayed in April 2024

Room was not clean, there were some hairs on the flour and in the toilet. Isolation of the room is very bad. You can hear people talking or screaming from the hallway. When you open the window you can smell the chicken and freid oil from the fast food restaurant bellow.

The location

Stayed in March 2024

Is because of the steps case

The room is very small and the steps case is not good

Stayed in March 2024

Area

NEXT TO METRO STATION

Stayed in March 2024

not clean, lights were broken, the nightstand was broken, flies.

The space

Stayed in March 2024

Everything else: the size of the room, the bathroom INSIDE the room, the staff

Position

Stayed in February 2024

No cleaning or changing towels if you stay more than 1 night. Extremely noisy to sleep because of noise outside and in closer rooms. Rooms are not very clean. water does not drain well. Also, the temperature of the water in the shower is very unstable: it changes on its own from cold to hot and back

Good staff and location. Comfortable bed

Stayed in February 2024

It wasn't clean, the toilet smelled. The toilet doors were very bad and did not close properly.

The location was good, transportation was easy

Stayed in February 2024

The place and room was not as I expected and I heard all the noises in the hallway and the building inside and room was not renovated…

It was clean and close to show I was goi

Stayed in January 2024

Could be easier to find. Stairs felt like they were going to give way. Room decor needs updating and shower/ toilet cubicles are starting to fall apart. Lots of works outside so can be a little noisy but not the fault of the hotel

Good location

Stayed in January 2024

We stay 3 days with one toilet Peper No and the room was not clean for the days we spent

I like the location

Stayed in December 2023

room smiled like cigarette, the were no remote control for the TV and Hiter,

l'emplacement,

Stayed in December 2023

Steers and there's no secured parking

Location

Stayed in December 2023

Room was terrible- firstly the hotel is not clearly stated outside to indicate that its there. Secondly small stairs all rhe way to rhe top. Tight and terrible if you have a big suitcase. The room itself is crazy. Small pods in room for a little toilet and little bathroom, barely seperated. Toilet facilities broken. (Flooring and water leak). No proper doors to the bath rooms. We had a fire escape at our window and it felt unsafe and that anyone coild enter.

Location was good - close to the international station and tram way

Stayed in December 2023

The toilet and bathroom were directly in the room. At night they turned off the heating and in the morning it was very cold in the room

Stayed in December 2023

Room was on 4th floor and there is no lift and stairs are very narrow and too complicated in design.

Location is very easily accessible to Brussels Midi station.

Stayed in November 2023

the first room was so dirty, unclean, smell terrible and the heater didn't work, I asked the staff and never fixed, he just smiled and said it’s works. the other three nights were the same. so cold. it’s the worse room, hotel. I don’t recommend it.

Nothing

Stayed in November 2023