The 4th floor didn't have an ice machine. Staff in training had me check other floors because they were unaware of a working machine. They should have known.

Location and friendly atmosphere

Stayed in September 2023

Expensive breakfast was only adequate.

Location was excellent.

Stayed in August 2023

the drawers in the room were not right some wonky, some would open but not close properly, not a big deal but they should be looked at

the hotel was in the perfect central location close to all the sights as well restaurants and bars.

Stayed in August 2023

I wish it had kept a little more of the character of the old town rather than the big glass and concrete standard. I have seen Marriott hotels that kept more mindful to that.

Location is great and the hotel is accessible and easy to use the parking underneath.

Stayed in August 2023

We could not find yr hotel throught the navigation system, took a long time and we tried 2 times and finally went first to a carpark. somebody of the hotel showed us lateron the place.

Stayed in July 2023

The sound proof is not the best or maybe the guests were above the average :). There was someone with kids in the room above me (?) who there jumping and shouting at night. After the call to the reception they stopped.

Perfect location to see the historic site of the city. very good breakfast with many choices and good coffee from the espresso machine, the breakfast room with a view on the canal. Nice lobby to have a beer or work. Helpful and super friendly staff. Clean, spacious rooms.

Stayed in August 2023

The room was a little dark in some spaces.

Excellent location in the old town. The staff very helpful in booking restaurants and giving travel advice. They also allowed me to check in early.

Stayed in August 2023

Appreciated staff putting us in inner room during festival

Stayed in July 2023

Lift system

Good

Stayed in August 2023

Lack of understandable light switching in room. Lack of electric points for charging devices.

Central location, spacious room with super large comfortable bed, impressive atrium design in communal area, helpful reception staff.

Stayed in August 2023

EV Charger said it was charging but it wasn’t.

Great Location and Staff.

Stayed in August 2023

superb location - luxury is there - very nice personnel

Stayed in August 2023

It was a little challenging getting to it from the tram stop with our luggages due to the cobbled streets. Took my new luggage for a true test for this one. Haha.

Amazing service and rooms. Very very comfortable stay. Location was on point. Would come again for sure

Stayed in August 2023

Know

The location was excellent, room was very nice, staff are very helpfully, it’s was the best place for me to stay, the breakfast looked very good, I only had yogurt for breakfast, I am coming back to Ghent to stay again

Stayed in August 2023

The location

Stayed in July 2023

The cleaning on one of the days was extremely late and they came in before we left for breakfast one of the days. The breakfast on the final day, a staff member didn't give us a table and we had to get our drinks which was unusual since all the other days, it was not the case.

The check-in experience was very welcoming. Friendly staff and early arrival still meant we could go to our room. The breakfast was lovely and good staff and the facilities felt welcoming and clean. Lovely room and great check out.

Stayed in July 2023

Price Adherence to your green policy

Only took it once as very expensive. Moderate

Stayed in August 2023

I was in a wheel chair and found the cobble streets be challenging at best. No fault hotel of the hotel.

The location of the hotel was great for shopping, eating & getting around for site seeing. Our room had a view of the downtown buildings and gave us a real feel of what Gent was all about. Nice room and would stay again and recommend it to anyone asking about lodging in that area.

Stayed in July 2023

N/A

The location was great. Could easily access local attractions by foot

Stayed in July 2023

Friendly & Helpful Staff. Spacious room with comfortable bed. Great location and convenient parking.

Stayed in July 2023

Neat and the room super comfortable

It is the perfect hotel for the traveler

Stayed in July 2023

The bar and reception area was a little tired and the seating area too bright with no sense of intimacy. The breakfast cost was more than the cost of a dinner, but it is easy to find somewhere else to go close by.

The room was located on the banks of the river in the centre of Ghent. The room was as you would expect from the Marriot, largish, big comfortable bed, clean, bath and shower and quiet despite the music festivities going on right outside. The staff were polite, helpful and a pleasure to deal with.

Stayed in July 2023

Amazing location, music festival times made the place a treat to be in.. soaking in all the fun times around..

Stayed in July 2023

Modernise the bathrooms please

Stayed in July 2023

The location of the hotel is excellent, right by the Leie canal with many good restaurants around. The Sint Mischiels bridge is just by the hotel and all the major sites (cathedral, churches, castle) are just in walking distance.

Stayed in June 2023