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Reviews of Grand Hotel Casselbergh 4 stars

Hoogstraat 6, Historic Centre of Brugge, 8000 Bruges, Belgium

#7 of 100 hotels in Bruges

Guests' Choice

Review score

Based on 2720 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.6

  • Location

    9.8

  • Facilities

    9.3

  • Staff

    9.4

  • Value for money

    8.8

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 20 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    One of the best designed hotels

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    A memorable stay.
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights

    The wifi connection was temperamental and needs to be improved.

    The location is superb, right in the heart of the old town. The breakfast was excellent. The staff are courteous and helpful. We would happily recommend the hotel to others and go back again if we had the chance.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    Spectacular Hotel and the best location in Bruges
    • Leisure trip
    • Couple
    • Superior Canal View Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Spectacular and lovely Hotel and the perfect location at Bruges. Staff was very friendly and helpful. We remember Donika. We will definitely stay at this great hotel in Bruges again🥰💞

    Stayed in May 2024

  • Reviewed: 19 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Suite “Queen Catharina”
    • Stayed 1 night

    too narrow parking space

    Beautiful hotel and hotel room, very good localisation, tasty breakfast

    Stayed in May 2024

  • Reviewed: 19 May 2024

    10
    First time Bruges
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    Not a lot to dislike. The entrance to the car park is quite tight in a big car though!

    Stayed for 2 nights, first time in Bruges. The hotel was super comfy and had everything we needed. The spa was an extra nice bit to have! Breakfast was very enjoyable and had a great range of foods and drinks.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    10
    Comfortable and enjoyable stay. Make sure you include breakfast!
    • Business trip
    • Group
    • Superior Canal View Room
    • Stayed 3 nights

    Nothing. We enjoyed this hotel very much.

    Room was quiet w/ lovely view of canal. Perfect location near tower! Breakfast absolutely outstanding. Lots of variety. Delicious. Lounges were quiet & comfortable for visiting w/ friends or enjoying a drink.

    Stayed in April 2024

  • Reviewed: 17 May 2024

    10
    Great stay, would recommend to friends.
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 3 nights

    Can't think of anything?

    The Room was clean and spacious, attended to every day. The Bed was huge and comfortable. The break was superb, couldn't fault it, and the staff were very friendly and attentive. The location so close to the centre of town was so convenient. Hotel has parking under the hotel which is accessed via a car lift, the turn is a bit tight with a large car but managed it.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights

    The only remark I can make is that the breakfast, whilst hiqh quality, feels very generic, no local/special touch.

    Beautifull hotel and rooms, excellent bar and wellness, overal high recommend. Location is very convenient for restaurants etc, walking distance to everything

    Stayed in April 2024

  • Reviewed: 15 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 4 nights
    • Submitted via mobile

    Staff were excellent, super breakfast, beautiful hotel, great location. An excellent choice for central Bruges

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Excellent traveling choice!
    • Leisure trip
    • Group
    • Superior Room
    • Stayed 1 night

    Everything was excellent!

    Perfect location, wakable to the markets, museums and churches. Breakfast was amazing with all available options. Friendly staff eager to accommodate our requests.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Luxury Historic Room
    • Stayed 3 nights
    • Submitted via mobile

    Free water only first day

    Amazing location

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    Fabulous short break - Amazing Hotel
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights

    nothing to dislike

    Amazing breakfast, so much choice. We loved all the different lounges, very comfortable and stylish - great bar and very good service. The hotel is faultless and we will definitely stay there again when we return to Brugge

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Was great location, beautiful hotel, comfortable and the staff were so nice! Highly recommend.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    9.0
    Lovely stay, we would definately be back!
    • Leisure trip
    • Family with young children
    • Family Suite “Queen Catharina”
    • Stayed 2 nights

    The only thing is that they charged us twice before our arrival (five days and one day before we arrived) and when we left, they assured us that the money will be back in a couple of days. Today, 10 days after, the money is still not available.

    Excellent location, very close to the main square. Breakfast with a great variety of foods, fruits, sweets etc. The room was very comfortable for our family. Reception polite, gently answered all our questions and gave us a leaflet with the best restaurants and places to go.

    Stayed in April 2024

  • Reviewed: 7 May 2024

    9.0
    Great place
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    Fabulous hotel and very nice staff. Location is great. Bedding is great.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    10
    An excellent venue in a wonderful city.
    • Couple
    • Superior Room
    • Stayed 4 nights
    • Submitted via mobile

    N/A.

    Outstanding comfort and location.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    10
    Beautiful view and excellent location
    • Leisure trip
    • Couple
    • Superior Canal View Room
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful view, spacious room, excellent location, polite staff, nice comfy bar

    Stayed in May 2024

  • Reviewed: 7 May 2024

    10
    Opulent, amazing ambiance, a wonderful place to relax.
    • Leisure trip
    • Couple
    • Superior Canal View Room
    • Stayed 3 nights
    • Submitted via mobile

    No USB ports in the bedrooms so don’t forget the plug for your charger.

    This hotel is perfect, the breakfast has a million choices, all fresh and all full of flavour. The rooms are spacious, immaculate and beautifully decorated. We cannot recommend it enough.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Luxury Historic Room
    • Stayed 2 nights
    • Submitted via mobile

    Public rooms, location, bar...all excellent

    Stayed in May 2024

  • Reviewed: 3 May 2024

    9.0
    Very good stay, lovely hotel & staff & in a great location. Will definitely stay again in future
    • Leisure trip
    • Couple
    • Superior Canal View Room
    • Stayed 2 nights

    Carpet in our room was rather stained & shower cubicle a little awkward to access. Garage charge is a little high but maybe the norm for Bruges? Would be nice to be able to order freshly cooked eggs at breakfast. Housekeeping team didn't refresh our complimentary water or tea in the room each day necessitating us to ask at reception.

    Very nice, polite & helpful reception staff. Nice room with a good canal view. Great location for our needs. Excellent garage parking although a little tight to access. Breakfast had good choice.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Superior Canal View Room
    • Stayed 2 nights
    • Submitted via mobile

    Bar closed at 22.00… no option for resident lounge

    Stayed in April 2024

  • Reviewed: 2 May 2024

    8.0
    We loved our stay ! We would stay here again.
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    Location ! Hotel is in a great area, quiet, not in busy part of town but close to centre of town. We could walk to everywhere we wanted to go and in 1-2 mins we were amongst cafes, restaurants and shops. Lovely decor in hotel and fancy bar area. Staff were very friendly and helpful.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    9.0
    Comfortable hotel with historic feel in city centre
    • Business trip
    • Solo traveller
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    Coffee at breakfast was a bit weak, the coffee machine in the room made better coffee fortunately. No room service (plenty of options nearby). The a/c in the room did not appear to do a lot but it was possible to open a window so I did not mind.

    Beautiful spacious room in the historic part of the hotel. Bed was very comfortable and they provided plenty of pillows. Quiet hotel. Breakfast was good, not particularly special but just what you would expect. Staff was very friendly. The wellness area was quiet and spacious. Gym small but sufficient. Right in the center of Bruges. Would come again!

    Stayed in May 2024

  • Reviewed: 1 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Car parking is very secure but a pain to get to. Access is about 100m before rhe hotel reception doors but unfortunately it's a one way street so you have to do a little tour to loop back around to access it. No biggy just unfortunate

    Stayed in April 2024

Showing 1 – 25

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