Chartreuseweg 20, Sint-Michiels, 8200 Bruges, Belgium
#70 of 100 hotels in Bruges
Guests' ChoiceBased on 77 hotel reviews
8.1Cleanliness
8.4
Comfort
8.4
Location
8.1
Facilities
8.1
Staff
9.0
Value for money
8.1
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 June 2024
Paraskevi
Greecesurroundings
Pricy for the quality of stay
Stayed in June 2024
Reviewed: 5 June 2024
Soumyazhere
LuxembourgNote that parking in the hotel premises is not included in the booking. We were charged around 25 euros for 3 nights of parking. It is a tad inconvenient to get to the center of Bruges if you do not have a vehicle. The nearest bus stop is around 10 mins by foot. That said, the hotel does operate paid shuttle bus service to the city center. Our room was not very clean with strands of hair in the bathroom. The tap system in the bath was probably the worst I've ever seen that was extremely inconvenient (almost impossible) to operate. To switch from the shower to the bath tap one has to pull a teeny tiny lever which is extremely tight and I hurt my fingers every time i had to do it. I wonder which genius designer designs such contraptions! The bathroom fittings and furniture definitely need renovation.
The hotel is situated just off the highway amidst the woods and is surrounded by lush green vegetation. This is something extremely pleasant and soothing. The staff is friendly and is attentive to the needs of the guests. The breakfast is very good with plenty of options.The beds were quite comfortable. There is a huge outdoor space with many games for both kids and adults to engage in. There is even a swimming pool (which was unfortunately covered during our stay as it is operation only from June).
Stayed in May 2024
Reviewed: 27 May 2024
Kaehoa
United KingdomThe food was not impressive.
The staffs were professional, friendly and helpful. The rooms were spacious and the bed was comfortable. It is located next to the motorway so it was very easy to get to.
Stayed in April 2024
Reviewed: 27 May 2024
Ruslan
United KingdomA bit outdated bathroom, but gives you what you need.
Good location if you drive.
Stayed in May 2024
Reviewed: 25 May 2024
Andrew
United KingdomNothing, for the price it was excellent.
Room was excellent for our needs. Bar and menu was great and breakfast was diy but good quality. Car parking was good and secure and the whole setting was well thought out and maintained. Would be particularly good for families with children as there appeared to be lots of things for them.
Stayed in May 2024
Reviewed: 23 May 2024
Duncan
United KingdomThe cost of the parking seems a little high.
The reception staff were superb, friendly and polite taking the time to explain the breakfast arrangements and location and the available facilities. They also ensured that we had the "quiet room" that we requested. Breakfast was excellent, varied and tasty
Stayed in May 2024
Reviewed: 21 May 2024
Christopher
United KingdomOnly one chair in the room
Location
Stayed in May 2024
Reviewed: 21 May 2024
Lyne
GermanyI had room 147 and the shower curtain pole is in very bad condition, this does not cost a lot to change and it will give a much better impression.
Not applicable, I did not have breakfast at the hotel.
Stayed in May 2024
Reviewed: 21 May 2024
Emami
BelgiumVery kind reception and restaurant crew, so nice and calm location
Stayed in May 2024
Reviewed: 12 May 2024
Liubov
NetherlandsRoad noise, no air conditioning
The room is very clean, comfortable beds and pillows. Very good breakfast. Free parking
Stayed in May 2024
Reviewed: 12 May 2024
Evpb
Germanyna
LOCATION
Stayed in April 2024
Reviewed: 11 May 2024
Basil
Canadathe front desk staff were excellent ambassadors representing the hotel
Stayed in May 2024
Reviewed: 6 May 2024
Deepak
NetherlandsBreakfast options and quality
The greenery and the Ecotel concept.
Stayed in May 2024
Reviewed: 5 May 2024
Rosemary
PeruBreakfast was good but was a bit expensive. Menu could have been more varied - burgers for example.
Everything was well organized and efficient. Staff were friendly and helpful. Food was fine and service was good.
Stayed in May 2024
Reviewed: 4 May 2024
Promise
United KingdomThe breakfast options are limited and the bathroom curtain needs a change
The rooms are really clean
Stayed in April 2024
Reviewed: 4 May 2024
Jacky
United KingdomWould have liked to store our bikes indoors not outside
Clean comfortable, surrounded by forest. Nice patio outside for eating
Stayed in May 2024
Reviewed: 28 April 2024
Maryann
United StatesWomen reception not so nice but the early morning, tall guy with the mustache was the nicest ever! He made my day!
Clean and convenient . It was also peaceful.
Stayed in April 2024
Reviewed: 26 April 2024
Michael
United KingdomBathroom was a little bit old and tired otherwise perfect
Location is great, countryside setting just 5 min drive from Bruges
Stayed in April 2024
Reviewed: 24 April 2024
Steve
United KingdomI think the parking should be free for hotel guests.
Room was clean and comfortable. Staff very helpful and friendly. Hotel set in nice location.
Stayed in April 2024
Reviewed: 17 April 2024
Eva
United KingdomBooking.com charged 'fees' which were again charged at the hotel. Simpel breakfast with coffee and croissant a bit pricey
easy check in late at night as adverse weather had prolonged my car journey. Great room, very comfortable bed for a good night's sleep.
Stayed in April 2024
Reviewed: 12 April 2024
Aisling
IrelandWould only stay if travelling by car
Staff were very pleasant . Hotel was quiet. Lots of choice for breakfast.
Stayed in March 2024
Reviewed: 9 April 2024
Ivelin
BulgariaParking for hotel guests is not free.
Very clean, the location of the hotel is great and with lots of greenery. The staff was extremely responsive and attentive.
Stayed in April 2024
Reviewed: 7 April 2024
Bruno
FranceSome lights not working
Nice hôtel close to Bruges Large room with bedding for 3
Stayed in March 2024
Reviewed: 7 April 2024
Melita
SloveniaRoom is nice, bathroom needs a bit of updates but if you are here to see the city and only sleep in the room then its perfect. Bus stop to the centre is a short walk away from it, but to me it was okay
Stayed in March 2024
Niagara Falls, USA
Veurne, Belgium
Byron Bay, Australia
Ravda, Bulgaria
Introdacqua, Italy
Manila, Philippines
Bucharest, Romania
Kraków, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content